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GlobalRose

4.5

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From the business

We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.

You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.


globalrose.com
Miami, FL, United States
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GlobalRose Reviews Summary

The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
62
value
66
shipping
66
quality
64
This company responds to reviews on average within 1 day

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8,553 reviews

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Ohio
1 review
0 helpful votes
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Always beautiful
November 20, 2024
Updated review

Easy to find what your looking for and always good pricing for great value.

Date of experience: November 28, 2024
Lina P. GlobalRose Rep
over a year old

Thank you for your kind words! We're glad you found what you needed easily and enjoyed it all. We look forward to serving you again!


Quick and easy ordering, wide variety of products and...
July 19, 2024
Previous review

Quick and easy ordering, wide variety of products and good prices

Date of experience: July 18, 2024
Maine
1 review
0 helpful votes
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3 dozen roses with filler
November 20, 2024

I am glad I ordered some greens/filler because the filler that comes in this bundle is one ruscus and 1-2 stems of baby's breath. So for anyone expecting more filler for centerpieces etc. I suggest ordering flowers and filler separately.

Date of experience: November 20, 2024
Lina P. GlobalRose Rep
over a year old

Dear April,

Thank you for your feedback. However, after checking your order, we found that your order didn't include any centerpieces bundle.

We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at [email protected] or through our live chat and speak with a live representative. Our team is at your service!

California
1 review
0 helpful votes
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Okay
November 20, 2024

Shipping was fast, but roses were damaged or dead. The vase that was suggested for the roses was too small.

Date of experience: November 20, 2024
Lina P. GlobalRose Rep
over a year old

Dear Mariajose,

We are deeply sorry to hear about your dissatisfaction with the quality of the red roses you received and the size of the vase. Your feedback is very important to us, and we genuinely appreciate you bringing this issue to our attention.
We wish you had contacted us as soon as you received your order on November 16 so we could have looked into your case and maybe provided some tips to process your flowers so they perked up beautifully (flowers may arrive slightly dehydrated due to the long journey from South America, but with appropriate care, you can bring them back to looking great within the next 12 hours)

Unfortunately, we don't have any communication regarding the quality of your order so we could have sent you a replacement as soon as possible. We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at [email protected] or through our live chat and speak with a live representative. Our team is at your service!

Louisiana
1 review
0 helpful votes
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I've ordered from globalrose maybe a half dozen times since in as many months this year. The flowers have been beautiful every time and my clients have been pleased.

The biggest issues I have had have been with shipping rather than the flowers. Globalrose ships using Fedex signature required and there isn't any way to get around that. So I either have to make sure I'm home and not in a meeting, have them hold the shipment somewhere and adding yet another task to an unreasonably long task list, or finding the time to go to a fedex location and get a signature release form. It makes the delivery stressful every time. I also sometimes don't get shipping confirmation emails until weeks after the fact so there isn't any way for me to check when I need to be home. Deliveries often show up earlier than requested-which is much better than after-but that leads to not knowing when to be home to sign for them and in one case, led to roses needing an extra round of cutting, soaking, and petal plucking to look decent for the event.

Date of experience: November 20, 2024
Lina P. GlobalRose Rep
over a year old

Thank you for your valuable feedback! We're glad that our flowers have delighted both you and your clients.

However, we apologize for the inconvenience presented. Please note that every confirmation email states that a signature is required, so we recommend ensuring someone is available to sign for the package. However, if needed, we can request a signature release to FedEx, you just need to contact us and let us know in advance and your package will be delivered with no signature.

Please keep in mind that our commitment time frame states that you can receive your order +/- 1 Day of the scheduled date, you'll always get updates on your order and if you need help, don't hesitate to reach out using our LIVE CHAT or email at [email protected] anytime. Our team is at your service and we appreciate your input!

Kansas
1 review
0 helpful votes
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On time
November 20, 2024

Flowers were ordered and delivered on time. Carnations were in perfect conditions. I do recommend ordering earlier to allow time for the flowers to be more open

Date of experience: November 20, 2024
Lina P. GlobalRose Rep
over a year old

Thank you! It's always our pleasure to deliver fresh and beautiful blooms. We're glad your carnations met your expectations and we look forward to your next order!

Illinois
1 review
0 helpful votes
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Beautiful pink and white roses.
November 20, 2024

Roses were very well packed, opened beautifully and smell amazing.

Date of experience: November 19, 2024
Lina P. GlobalRose Rep
over a year old

Thank you for your review! We're glad your pink and white roses arrived safely, bloomed beautifully, and smelled amazing. It's always our pleasure to provide you with the best.

Washington
1 review
0 helpful votes
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Wish there was some bronze poms
November 20, 2024

It was very easy to order and track. Most all the flowers was beautiful and in good shape when arrived. Wish there was more fall colors such as the bronze colored poms.

Date of experience: November 19, 2024
Lina P. GlobalRose Rep
over a year old

We're glad you enjoyed the ordering process and your flowers. We greatly appreciate your suggestion. Thank you for sharing your feedback and for choosing GR.

New York
1 review
0 helpful votes
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Perfect red roses
November 20, 2024

Roses were perfect and ready to bloom………………………. Thank you, def ordering again.

Date of experience: November 19, 2024
Lina P. GlobalRose Rep
over a year old

Thank you! We love that your red roses were perfect and ready to bloom. We look forward to your next order!

Kansas
1 review
0 helpful votes
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Great
November 19, 2024

Great order thank you for your time and efforts, the flowers were wonderful

Date of experience: November 19, 2024
Lina P. GlobalRose Rep
over a year old

Thank you! We appreciate your kind words and it was our pleasure to serve you. We're here anytime you need more floral beauty!

Texas
1 review
0 helpful votes
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Easy site to shop on
November 19, 2024

Very easy to shop on their website. Competitive pricing, good delivery times.

Date of experience: November 19, 2024
Lina P. GlobalRose Rep
over a year old

Thank you for your feedback and high rating. If you ever need assistance please don't hesitate to reach out!

Arizona
1 review
0 helpful votes
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Great!
November 19, 2024

I will be ordering again! Flowers were beautiful and on time!

Date of experience: November 19, 2024
Lina P. GlobalRose Rep
over a year old

Thank you for the review and for choosing us! We're happy you loved the flowers and everything arrived on time. We hope to serve you again!

Texas
1 review
0 helpful votes
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Satisfied
November 19, 2024

Most of the items I purchased were exactly how I expected. A couple were not, but overall a good experience. I will definitely be purchasing from GlobalRose again.

Date of experience: November 19, 2024
Lina P. GlobalRose Rep
over a year old

Thank you for sharing your experience! We're sorry that a few items didn't fully meet your expectations. If you ever need assistance, please don't hesitate to reach out, we're here to help.

Florida
1 review
0 helpful votes
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Eucalyptus
November 19, 2024

We loved the product for our son's wedding. My only setback was the one day delivery delay. Otherwise, a great purchase.

Date of experience: November 19, 2024
Lina P. GlobalRose Rep
over a year old

Thank you for your feedback and for choosing us for such a special occasion! We're glad you loved the eucalyptus for your son's wedding. While we shipped the order on time, FedEx delays are unfortunately beyond our control, however, we're happy the product met your expectations and was delivered within our commitment timeframe.

If you ever need assistance please don't hesitate to reach out using our LIVE CHAT or via email at [email protected] Our team is at your service!

Illinois
1 review
0 helpful votes
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Divine!
November 19, 2024

Fast shipping! Well packaged! Great service. Divine flowers.

Date of experience: November 18, 2024
Lina P. GlobalRose Rep
over a year old

We love that you enjoyed the fast shipping and beautiful flowers. Your satisfaction is our top priority, and we appreciate your support!

New York
1 review
0 helpful votes
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Good quality
November 18, 2024

I was late getting my order in but the flowers still arrive in time and opened up okay the arrangements open enough to look good.

Date of experience: November 18, 2024
Lina P. GlobalRose Rep
over a year old

We're glad the flowers arrived on time and bloomed beautifully for your arrangements. Thank you for sharing your experience, we're always here to help make your events special!

Connecticut
1 review
0 helpful votes
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Everything was perfect!
November 18, 2024

I was looking for flowers for my sisters wedding and came across GlobalRose! Everything was competitively priced-arrived exactly as described and was simply perfect.
Thank you soo much!

Date of experience: November 18, 2024
Lina P. GlobalRose Rep
over a year old

Thank you for the wonderful review! We're happy to have been part of your sister's special day and are glad everything arrived just as expected. We are at your service for future occasions.

Wisconsin
1 review
0 helpful votes
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Terrible
November 18, 2024

Buds despite many manipulations for this. Out of the whole bouquet 50 percent were normal flowers. I do not recommend and will not order from you again

Date of experience: November 18, 2024
Lina P. GlobalRose Rep
over a year old

Dear Bohdan,

We are very sorry that your order of Hot Pink Roses didn't meet your expectations and we wish you had contacted us as soon as you received your order on November 15 or at least within the first 24 hours of delivery so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could have sent you a replacement as soon as possible.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at [email protected] or through our live chat and speak with a live representative. Our team is at your service!

Colorado
1 review
0 helpful votes
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Roses were beautiful and fresh
November 18, 2024

Excellent purchase from start to finish.
Would definitely buy from GlobalRose again!

Date of experience: November 17, 2024
Lina P. GlobalRose Rep
over a year old

Thank you for your high rating. We're glad you're pleased with our flowers and hope to continue bringing excellence to your floral needs.

Texas
1 review
0 helpful votes
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Wrong color
November 18, 2024

Wrong color no recourse shop at your own risk. There is a disclosure but it comes down to a complete roll of the dice on color.

Date of experience: November 17, 2024
Lina P. GlobalRose Rep
over a year old

Dear Dana,

We are sorry that your order was not what you expected. However, please note that the product you chose (OC) 3500 Bi-Color Rose Petals, states that you will receive random bicolor petals, and the colors are not guaranteed. The product information EXPLICITLY states: "Our Bi-Color Petals have a combination of colors based on availability and are not an exact reflection of the pictures associated with this item." In the future, we invite you to choose a specific color from our petals product page: https://globalrose.com/flowers/petals-qty.html

Florida
2 reviews
0 helpful votes
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They were beautiful!
November 17, 2024

Easy and perfect! I have had nothing but great experiences ordering florals for special events and church related decor. Always delivered in a timely fashion and the flowers are beautiful.

Date of experience: November 17, 2024
Lina P. GlobalRose Rep
over a year old

We love to bring beauty to your events and church decor and are grateful for your trust. Thank you for choosing GR.