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GlobalRose

4.5

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From the business

We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.

You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.


globalrose.com
Miami, FL, United States
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GlobalRose Reviews Summary

The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
62
value
66
shipping
66
quality
64
This company responds to reviews on average within 1 day

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8,521 reviews

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Michigan
1 review
0 helpful votes
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Next day flowers
November 25, 2024

The flowers and eucalyptus arrived in day both beautiful and had lots of life.

Date of experience: November 24, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your feedback! We strive to ensure each order meets your expectations, and we're glad to do so! If you ever want more blooms or need assistance, we're here for you.

Georgia
1 review
0 helpful votes
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Great flowers!
November 24, 2024

Pretty flowers and they showed up on time and in good condition.

Date of experience: November 24, 2024
Lina P. — GlobalRose Rep
over a year old

It's always a pleasure to provide you with beautiful blooms! If you ever need more, we're at your service.

Oregon
1 review
0 helpful votes
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Birthday surprise!
November 24, 2024

Seventy beautiful roses arrived as a birthday surprise. Timely, elegant, and gorgeous! Thank you!

Date of experience: November 24, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your support! We love to hear the roses helped make the birthday surprise special. Timely delivery and beautiful blooms are what we strive for, and we're happy to have met your expectations!

Texas
1 review
0 helpful votes
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Excellent as always
November 24, 2024

I've been a customer since 2021 and have been very pleased.

Date of experience: November 24, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you! We're happy to have your continued trust and are so glad you're pleased with our flowers and service. Looking forward to many more years together!

Alabama
1 review
0 helpful votes
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Delivery was super quick, very reliable! The roses came in great quality! I will be buying from them again!

Date of experience: November 24, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your kind review! We're so happy you loved the roses and had a great delivery experience. We can't wait to serve you again with more beautiful blooms!

Texas
1 review
0 helpful votes
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Excellent service
November 24, 2024

Very professional service in terms of product quality, customer services, packaging and delivery.

Date of experience: November 24, 2024
Lina P. — GlobalRose Rep
over a year old

Your satisfaction is our priority and we always aim to provide professional and great service. Thank you for choosing GR.

California
1 review
0 helpful votes
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Easy to Navigate
November 24, 2024

When we had an idea of what we wanted it was easy to search for products, find out shipping and check out.

Date of experience: November 24, 2024
Lina P. — GlobalRose Rep
over a year old

We're glad everything was as expected! Knowing you had a smooth shopping experience makes us very happy. Thank you for sharing your feedback.

Missouri
1 review
0 helpful votes
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Great flowers
November 23, 2024

Perfect for what we needed. The Lilies and the greenery was perfect for what we needed. Thank you!

Date of experience: November 23, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your kind words and for choosing us! We're glad the lilies and greenery were just what you needed. We love being part of your special moments!

California
1 review
0 helpful votes
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Great
November 23, 2024

Reliable service and gorgeous product

Very good no complaints

Date of experience: November 23, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your review! We're glad you enjoyed our service and flowers. It's our pleasure to provide you with reliable service and beautiful blooms!

Texas
1 review
0 helpful votes
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Excellent
November 23, 2024

Roses came very well packaged and as scheduled. Very well pleased.

Date of experience: November 23, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your feedback! Knowing you're pleased means the world to us! If you ever need more blooms, we're here for you.

Texas
1 review
0 helpful votes
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Exceeded Expectations!
November 22, 2024

Flowers exceed my expectations and were better than anything I could source locally

Date of experience: November 22, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for sharing your positive experience! We're happy the flowers exceeded your expectations and brought something special. We look forward to serving you again!

California
1 review
0 helpful votes
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I will order again in the future
November 22, 2024

The flowers were absolutely Beautiful!
Very convenient way to order flowers.

Date of experience: November 22, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your feedback and support! If you ever need assistance please don't hesitate to reach out using our LIVE CHAT or via email at [email protected] Our team is at your service!

Texas
1 review
0 helpful votes
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Thank you!
November 22, 2024

They are lovely and absolutely beautiful with the days they grow to be the most gorgeous flowers ever!

Date of experience: November 21, 2024
Lina P. — GlobalRose Rep
over a year old

Your satisfaction is our top priority, and we hope they add joy and elegance to your space! Thank you for your feedback and for choosing GR.

Colorado
1 review
0 helpful votes
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I have ordered flowers for my anniversary for several years. They arrive in great condition and ontime.

Date of experience: November 21, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for choosing us! We're glad the flowers arrived on time and in great condition. We look forward to making your future celebrations just as special.

Wisconsin
1 review
0 helpful votes
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It's very easy to pick quantity and color of flowers to buy. There is also a large variety of flowers to choose from.

Date of experience: November 28, 2024
Lina P. — GlobalRose Rep
over a year old

Making your shopping experience seamless is our priority and we forward to helping you with more beautiful blooms in the future!

Arkansas
1 review
0 helpful votes
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These were not very healthy
November 21, 2024

The thistles were skinny a sickly looking. I expected something nicer.

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 20, 2024
Lina P. — GlobalRose Rep
over a year old

Dear Shannon,

Thank you for reaching out to us.

We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to discuss further. Can you please confirm how many stems arrived in bad shape and provide pictures of all stems that need our attention?

We look forward to hearing back from you. Your feedback helps us improve our services, and we appreciate your cooperation.

Best regards,
Federico

California
1 review
0 helpful votes
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Flowers carnations
November 21, 2024

Arrived on time! Updates were very helpful!

Delivery went very well

Date of experience: November 20, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your feedback. It's our pleasure to provide you with a smooth delivery experience and we look forward to serving you again!

Ohio
1 review
0 helpful votes
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Always beautiful
November 20, 2024
Updated review

Easy to find what your looking for and always good pricing for great value.

Date of experience: November 28, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your kind words! We're glad you found what you needed easily and enjoyed it all. We look forward to serving you again!


Quick and easy ordering, wide variety of products and...
July 19, 2024
Previous review

Quick and easy ordering, wide variety of products and good prices

Date of experience: July 18, 2024
Maine
1 review
0 helpful votes
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3 dozen roses with filler
November 20, 2024

I am glad I ordered some greens/filler because the filler that comes in this bundle is one ruscus and 1-2 stems of baby's breath. So for anyone expecting more filler for centerpieces etc. I suggest ordering flowers and filler separately.

Date of experience: November 20, 2024
Lina P. — GlobalRose Rep
over a year old

Dear April,

Thank you for your feedback. However, after checking your order, we found that your order didn't include any centerpieces bundle.

We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at [email protected] or through our live chat and speak with a live representative. Our team is at your service!

California
1 review
0 helpful votes
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Okay
November 20, 2024

Shipping was fast, but roses were damaged or dead. The vase that was suggested for the roses was too small.

Date of experience: November 20, 2024
Lina P. — GlobalRose Rep
over a year old

Dear Mariajose,

We are deeply sorry to hear about your dissatisfaction with the quality of the red roses you received and the size of the vase. Your feedback is very important to us, and we genuinely appreciate you bringing this issue to our attention.
We wish you had contacted us as soon as you received your order on November 16 so we could have looked into your case and maybe provided some tips to process your flowers so they perked up beautifully (flowers may arrive slightly dehydrated due to the long journey from South America, but with appropriate care, you can bring them back to looking great within the next 12 hours)

Unfortunately, we don't have any communication regarding the quality of your order so we could have sent you a replacement as soon as possible. We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at [email protected] or through our live chat and speak with a live representative. Our team is at your service!