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GlobalRose

4.5

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From the business

We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.

You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.


globalrose.com
Miami, FL, United States
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GlobalRose Reviews Summary

The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
62
value
66
shipping
66
quality
64
This company responds to reviews on average within 1 day

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9,006 reviews

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Missouri
1 review
0 helpful votes
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Great flowers
November 23, 2024

Perfect for what we needed. The Lilies and the greenery was perfect for what we needed. Thank you!

Date of experience: November 23, 2024
Lina P. GlobalRose Rep
over a year old

Thank you for your kind words and for choosing us! We're glad the lilies and greenery were just what you needed. We love being part of your special moments!

California
1 review
0 helpful votes
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Great
November 23, 2024

Reliable service and gorgeous product

Very good no complaints

Date of experience: November 23, 2024
Lina P. GlobalRose Rep
over a year old

Thank you for your review! We're glad you enjoyed our service and flowers. It's our pleasure to provide you with reliable service and beautiful blooms!

Texas
1 review
0 helpful votes
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Excellent
November 23, 2024

Roses came very well packaged and as scheduled. Very well pleased.

Date of experience: November 23, 2024
Lina P. GlobalRose Rep
over a year old

Thank you for your feedback! Knowing you're pleased means the world to us! If you ever need more blooms, we're here for you.

Texas
1 review
0 helpful votes
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Exceeded Expectations!
November 22, 2024

Flowers exceed my expectations and were better than anything I could source locally

Date of experience: November 22, 2024
Lina P. GlobalRose Rep
over a year old

Thank you for sharing your positive experience! We're happy the flowers exceeded your expectations and brought something special. We look forward to serving you again!

California
1 review
0 helpful votes
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I will order again in the future
November 22, 2024

The flowers were absolutely Beautiful!
Very convenient way to order flowers.

Date of experience: November 22, 2024
Lina P. GlobalRose Rep
over a year old

Thank you for your feedback and support! If you ever need assistance please don't hesitate to reach out using our LIVE CHAT or via email at [email protected] Our team is at your service!

Texas
1 review
0 helpful votes
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Thank you!
November 22, 2024

They are lovely and absolutely beautiful with the days they grow to be the most gorgeous flowers ever!

Date of experience: November 21, 2024
Lina P. GlobalRose Rep
over a year old

Your satisfaction is our top priority, and we hope they add joy and elegance to your space! Thank you for your feedback and for choosing GR.

Colorado
1 review
0 helpful votes
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I have ordered flowers for my anniversary for several years. They arrive in great condition and ontime.

Date of experience: November 21, 2024
Lina P. GlobalRose Rep
over a year old

Thank you for choosing us! We're glad the flowers arrived on time and in great condition. We look forward to making your future celebrations just as special.

Wisconsin
1 review
0 helpful votes
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It's very easy to pick quantity and color of flowers to buy. There is also a large variety of flowers to choose from.

Date of experience: November 28, 2024
Lina P. GlobalRose Rep
over a year old

Making your shopping experience seamless is our priority and we forward to helping you with more beautiful blooms in the future!

Arkansas
1 review
0 helpful votes
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These were not very healthy
November 21, 2024

The thistles were skinny a sickly looking. I expected something nicer.

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 20, 2024
Lina P. GlobalRose Rep
over a year old

Dear Shannon,

Thank you for reaching out to us.

We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to discuss further. Can you please confirm how many stems arrived in bad shape and provide pictures of all stems that need our attention?

We look forward to hearing back from you. Your feedback helps us improve our services, and we appreciate your cooperation.

Best regards,
Federico

California
1 review
0 helpful votes
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Flowers carnations
November 21, 2024

Arrived on time! Updates were very helpful!

Delivery went very well

Date of experience: November 20, 2024
Lina P. GlobalRose Rep
over a year old

Thank you for your feedback. It's our pleasure to provide you with a smooth delivery experience and we look forward to serving you again!

Ohio
1 review
0 helpful votes
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Always beautiful
November 20, 2024
Updated review

Easy to find what your looking for and always good pricing for great value.

Date of experience: November 28, 2024
Lina P. GlobalRose Rep
over a year old

Thank you for your kind words! We're glad you found what you needed easily and enjoyed it all. We look forward to serving you again!


Quick and easy ordering, wide variety of products and...
July 19, 2024
Previous review

Quick and easy ordering, wide variety of products and good prices

Date of experience: July 18, 2024
Maine
1 review
0 helpful votes
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3 dozen roses with filler
November 20, 2024

I am glad I ordered some greens/filler because the filler that comes in this bundle is one ruscus and 1-2 stems of baby's breath. So for anyone expecting more filler for centerpieces etc. I suggest ordering flowers and filler separately.

Date of experience: November 20, 2024
Lina P. GlobalRose Rep
over a year old

Dear April,

Thank you for your feedback. However, after checking your order, we found that your order didn't include any centerpieces bundle.

We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at [email protected] or through our live chat and speak with a live representative. Our team is at your service!

California
1 review
0 helpful votes
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Okay
November 20, 2024

Shipping was fast, but roses were damaged or dead. The vase that was suggested for the roses was too small.

Date of experience: November 20, 2024
Lina P. GlobalRose Rep
over a year old

Dear Mariajose,

We are deeply sorry to hear about your dissatisfaction with the quality of the red roses you received and the size of the vase. Your feedback is very important to us, and we genuinely appreciate you bringing this issue to our attention.
We wish you had contacted us as soon as you received your order on November 16 so we could have looked into your case and maybe provided some tips to process your flowers so they perked up beautifully (flowers may arrive slightly dehydrated due to the long journey from South America, but with appropriate care, you can bring them back to looking great within the next 12 hours)

Unfortunately, we don't have any communication regarding the quality of your order so we could have sent you a replacement as soon as possible. We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at [email protected] or through our live chat and speak with a live representative. Our team is at your service!

Louisiana
1 review
0 helpful votes
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I've ordered from globalrose maybe a half dozen times since in as many months this year. The flowers have been beautiful every time and my clients have been pleased.

The biggest issues I have had have been with shipping rather than the flowers. Globalrose ships using Fedex signature required and there isn't any way to get around that. So I either have to make sure I'm home and not in a meeting, have them hold the shipment somewhere and adding yet another task to an unreasonably long task list, or finding the time to go to a fedex location and get a signature release form. It makes the delivery stressful every time. I also sometimes don't get shipping confirmation emails until weeks after the fact so there isn't any way for me to check when I need to be home. Deliveries often show up earlier than requested-which is much better than after-but that leads to not knowing when to be home to sign for them and in one case, led to roses needing an extra round of cutting, soaking, and petal plucking to look decent for the event.

Date of experience: November 20, 2024
Lina P. GlobalRose Rep
over a year old

Thank you for your valuable feedback! We're glad that our flowers have delighted both you and your clients.

However, we apologize for the inconvenience presented. Please note that every confirmation email states that a signature is required, so we recommend ensuring someone is available to sign for the package. However, if needed, we can request a signature release to FedEx, you just need to contact us and let us know in advance and your package will be delivered with no signature.

Please keep in mind that our commitment time frame states that you can receive your order +/- 1 Day of the scheduled date, you'll always get updates on your order and if you need help, don't hesitate to reach out using our LIVE CHAT or email at [email protected] anytime. Our team is at your service and we appreciate your input!

Kansas
1 review
0 helpful votes
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On time
November 20, 2024

Flowers were ordered and delivered on time. Carnations were in perfect conditions. I do recommend ordering earlier to allow time for the flowers to be more open

Date of experience: November 20, 2024
Lina P. GlobalRose Rep
over a year old

Thank you! It's always our pleasure to deliver fresh and beautiful blooms. We're glad your carnations met your expectations and we look forward to your next order!

Illinois
1 review
0 helpful votes
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Beautiful pink and white roses.
November 20, 2024

Roses were very well packed, opened beautifully and smell amazing.

Date of experience: November 19, 2024
Lina P. GlobalRose Rep
over a year old

Thank you for your review! We're glad your pink and white roses arrived safely, bloomed beautifully, and smelled amazing. It's always our pleasure to provide you with the best.

Washington
1 review
0 helpful votes
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Wish there was some bronze poms
November 20, 2024

It was very easy to order and track. Most all the flowers was beautiful and in good shape when arrived. Wish there was more fall colors such as the bronze colored poms.

Date of experience: November 19, 2024
Lina P. GlobalRose Rep
over a year old

We're glad you enjoyed the ordering process and your flowers. We greatly appreciate your suggestion. Thank you for sharing your feedback and for choosing GR.

New York
1 review
0 helpful votes
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Perfect red roses
November 20, 2024

Roses were perfect and ready to bloom………………………. Thank you, def ordering again.

Date of experience: November 19, 2024
Lina P. GlobalRose Rep
over a year old

Thank you! We love that your red roses were perfect and ready to bloom. We look forward to your next order!

Kansas
1 review
0 helpful votes
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Great
November 19, 2024

Great order thank you for your time and efforts, the flowers were wonderful

Date of experience: November 19, 2024
Lina P. GlobalRose Rep
over a year old

Thank you! We appreciate your kind words and it was our pleasure to serve you. We're here anytime you need more floral beauty!

Texas
1 review
0 helpful votes
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Easy site to shop on
November 19, 2024

Very easy to shop on their website. Competitive pricing, good delivery times.

Date of experience: November 19, 2024
Lina P. GlobalRose Rep
over a year old

Thank you for your feedback and high rating. If you ever need assistance please don't hesitate to reach out!