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GlobalRose

4.5

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From the business

We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.

You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.


globalrose.com
Miami, FL, United States
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GlobalRose Reviews Summary

The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
62
value
66
shipping
66
quality
64
This company responds to reviews on average within 1 day

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8,509 reviews

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Illinois
1 review
0 helpful votes
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Easy process
February 14, 2025

Online ordering to get bulk flowers right to your doorstep has never been easier! Repeat customer that knows GlobalRose can be counted on! Looking forward to our next order.

Date of experience: February 14, 2025
Lina P. — GlobalRose Rep
over a year old

Thank you for your feedback! If you ever need assistance please don't hesitate to reach out.

Louisiana
1 review
0 helpful votes
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Good experience
February 14, 2025

Good variety, easy to order, customer service was great at answering any questions

Date of experience: February 14, 2025
Lina P. — GlobalRose Rep
over a year old

Thank you for your review! We're always happy to help and hope to continue providing you with more floral beauty.

California
1 review
0 helpful votes
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Wrapped well packaged well and very fresh and lovely. Thank you so much.

Date of experience: February 14, 2025
Lina P. — GlobalRose Rep
over a year old

Thank you for choosing us and sharing your feedback. We take great care in packaging to ensure they arrive in perfect condition. Enjoy, and we look forward to serving you again!

Missouri
1 review
0 helpful votes
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Website
February 14, 2025

Sometimes it can be difficult to navigate the website. I have not been able to order more than two colors, where I get to choose the colors I want in a large quantity. In other words if you are ordering 100 roses the most colors you can order are two. It is also difficult to use points you have accumulated in an order.

Date of experience: February 14, 2025
Lina P. — GlobalRose Rep
over a year old

Thank you for your feedback! We have great news for you – when ordering 100 roses, you can now choose up to 4 colors! We will send you an email shortly with detailed instructions on how to select the colors you want and how to easily redeem the points you've accumulated. We appreciate your patience and hope this helps make your experience even better!

Florida
1 review
0 helpful votes
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Roses are beautiful
February 14, 2025

Delivered on time as requested and in very good condition when opened.

Date of experience: February 14, 2025
Lina P. — GlobalRose Rep
over a year old

Thank you for sharing your positive feedback. It was our pleasure to provide you with beautiful roses!

South Carolina
1 review
0 helpful votes
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Roses
February 14, 2025

They were absolutely perfect! Delivered right on time!

Date of experience: February 14, 2025
Lina P. — GlobalRose Rep
over a year old

Thank you for your review! We love that the roses were perfect for your needs. We look forward to providing you with more in the future.

Maryland
1 review
0 helpful votes
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Excellent serive and carnations
February 14, 2025

I ordered 400 carnations for a fundraiser and they all arrived in great condition even after a delay on shipping due to a snow storm. I will definitely use this company again!

Date of experience: February 14, 2025
Lina P. — GlobalRose Rep
over a year old

We're glad we could be a part of your fundraiser. Thank you for choosing Global Rose, we look forward to serving you in the future!

Indiana
1 review
0 helpful votes
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I think she will like them.
February 14, 2025

Aces. Delivery was easy, tracking was easy, and no one stole it!

Date of experience: February 14, 2025
Lina P. — GlobalRose Rep
over a year old

Thank you for sharing your positive feedback. We're happy the flowers arrived as expected and hope she loves them!

California
1 review
0 helpful votes
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Lovely..
February 14, 2025

After placing order, I read that the delivery needed to be signed for so I changed the delivery address through proper procedures with no problems. After that, I even read that a signature could be done online so even better! Great experience overall.

Date of experience: February 14, 2025
Lina P. — GlobalRose Rep
over a year old

Thank you for your review! It's awesome to know everything worked out smoothly for you. We are always here to help with your order needs and look forward to serving you again!

Virginia
1 review
0 helpful votes
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The customer service was an 11 out of 10! I needed to reroute and the agent made it happen promptly and with ease. The website made it so easy to order and the turnaround time was super quick.

Date of experience: February 14, 2025
Lina P. — GlobalRose Rep
over a year old

We appreciate your feedback. We strive to make the process as smooth as possible, and it's great to know everything went well for you! Our team is at your service.

Florida
1 review
0 helpful votes
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This is my first time triangle Global rose. I was excited to get this many flowers for such a good price however, not one of the three different types of flowers that I ordered were as pictured

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 14, 2025
Lina P. — GlobalRose Rep
over a year old

Dear Micki,

Thank you for your feedback. We're sorry to hear that the flowers did not meet your expectations. Customer satisfaction is very important to us, and we'd like to assist you further.

We will be reaching out to you via email shortly to discuss this matter and find a resolution. Please keep an eye on your inbox.

Best regards,
Customer Service Team
Global Rose
www.globalrose.com (http://www.globalrose.com)
Follow us on Instagram!@globalrose (https://www.instagram.com/globalrose/)

Illinois
1 review
0 helpful votes
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Beautiful roses
February 14, 2025

Bought these for the residents at the nursing home I work at for Valentine's Day. They absolutely loved them.

Date of experience: February 13, 2025
Lina P. — GlobalRose Rep
over a year old

Thank you for your kind review! We're happy that our roses brought joy to the nursing home. We appreciate your support and look forward to serving you again.

New York
1 review
0 helpful votes
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Very happy with my order!
February 14, 2025

The order was delivered on time, roses are beautiful, and the customer support team was very helpful!

Date of experience: February 14, 2025
Lina P. — GlobalRose Rep
over a year old

It's great that your roses arrived on time and you had a great experience, our customer team is always happy to help. Thank you for sharing your positive feedback!

Texas
1 review
0 helpful votes
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Nearly perfect
February 14, 2025

The Order was delivered on time and customer service was excellent. I had to make a correction to the delivery address and it was super simple and the employee was very nice. I order 200 roses in 8 different colors. All the roses were in excellent condition except for the lavender color roses, which were in alright condition. I plucked the outside petals of the lavender roses and now they look amazing. That was the only thing holding back for being absolutely perfect. I would 10/10 recommend this company.

Date of experience: February 14, 2025
Lina P. — GlobalRose Rep
over a year old

Thank you! We're glad your order was delivered on time and our customer service was helpful, our team is always happy to assist. We appreciate your feedback and recommendation!

Nebraska
1 review
0 helpful votes
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Carnation order
February 14, 2025

The flowers came very quickly and we only had 5 that were broken

Date of experience: February 14, 2025
Lina P. — GlobalRose Rep
over a year old

Thank you for your feedback! While some damage can happen during transit, we're glad that you enjoyed the carnations overall. If you need assistance, feel free to reach out.

Virginia
1 review
0 helpful votes
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They were perfect!
February 14, 2025

The flowers were amazing and shipped on time, even with iffy weather conditions. Definitely will be ordering again!

Date of experience: February 13, 2025
Lina P. — GlobalRose Rep
over a year old

Thank you for your 5-star review! We're happy your flowers arrived on time and met your expectations, even with the weather challenges. We look forward to serving you on the next occasion!

North Carolina
1 review
0 helpful votes
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Not what I expected!
February 14, 2025

These flowers were absolutely not the best roses. They were bent over small and wilted.I am so unimpressed with these flowers that I received. The shipping was kind of chaotic but I did receive the product on time. Truth be told I would not recommend this service!

Date of experience: February 14, 2025
Lina P. — GlobalRose Rep
over a year old

Sorry that your order didn't meet your expectations. We aim to provide the best quality, and while we haven't received any claims about this, we truly appreciate your feedback. If there's anything we can do to assist, please don't hesitate to reach out!

Massachusetts
1 review
0 helpful votes
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They were almost dying- and so less petals. I am not very happy with my order. I was very excited about this. But It was just usable enough. Even the filling was like so less. Too expensive for the quality and quantity.

Date of experience: February 14, 2025
Lina P. — GlobalRose Rep
over a year old

Sorry to hear that your order didn't meet expectations. We always strive for the best quality, and while we haven't received any claims regarding this, we truly appreciate your feedback. If there's anything we can assist with, feel free to reach out!

New York
1 review
0 helpful votes
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Over all satisfied
February 14, 2025

Concerned a bit about the health of the roses. Hoping they last a few days.

Date of experience: February 14, 2025
Lina P. — GlobalRose Rep
over a year old

Thank you for your review! We're glad you're satisfied and with proper hydration, your roses will bloom beautifully. We invite you to check out our Flower Care tips at the following link: https://globalrose.com/flower-care

Texas
1 review
0 helpful votes
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3 broken stems
February 14, 2025

Most came intact but 3 were broken upon arrival. Otherwise they're very beautiful and I'm pleased.

Date of experience: February 14, 2025
Lina P. — GlobalRose Rep
over a year old

Thank you for your feedback! We're glad you're pleased with the flowers, but we're sorry about the broken stems. While some breakage can occur during transit, we always strive for the best quality. If you ever need assistance please don't hesitate to reach out using our LIVE CHAT or via email at [email protected] Our team is at your service!