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We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Great product, and delivery on point. Need to have FedEx instructions to leave in front of the restaurant so I don't have to freak out when they lie saying it was refused when no one was here yet. Love Global 4 Valentine's days in a row!
The green dye from the sir fern bleed into the white roses. We had to go locally and buy white roses to add in.
Dear Ralene,
We are very sorry that your order didn't meet your expectations and we wish you had contacted us as soon as you received your order on February 05 so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could have sent you a replacement as soon as possible.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at [email protected] or through our live chat and speak with a live representative. Our team is at your service!
I'm very disappointed with the flowers I received. I want a refund.
Sorry to hear that you were disappointed with your order. If you'd like to request a refund, please reach out to us at [email protected] or via our live chat and send us clear pictures of the flowers you received, as outlined in our claims policy. We're happy to assist!
Beautiful color and perfect condition.
Sent vibrant pink roses to my daughter.
Thank you for your positive review! If you ever need assistance or more beautiful flowers, don't hesitate to reach out.
Online ordering to get bulk flowers right to your doorstep has never been easier! Repeat customer that knows GlobalRose can be counted on! Looking forward to our next order.
Thank you for your feedback! If you ever need assistance please don't hesitate to reach out.
Good variety, easy to order, customer service was great at answering any questions
Thank you for your review! We're always happy to help and hope to continue providing you with more floral beauty.
Wrapped well packaged well and very fresh and lovely. Thank you so much.
Thank you for choosing us and sharing your feedback. We take great care in packaging to ensure they arrive in perfect condition. Enjoy, and we look forward to serving you again!
Sometimes it can be difficult to navigate the website. I have not been able to order more than two colors, where I get to choose the colors I want in a large quantity. In other words if you are ordering 100 roses the most colors you can order are two. It is also difficult to use points you have accumulated in an order.
Thank you for your feedback! We have great news for you – when ordering 100 roses, you can now choose up to 4 colors! We will send you an email shortly with detailed instructions on how to select the colors you want and how to easily redeem the points you've accumulated. We appreciate your patience and hope this helps make your experience even better!
Delivered on time as requested and in very good condition when opened.
Thank you for sharing your positive feedback. It was our pleasure to provide you with beautiful roses!
They were absolutely perfect! Delivered right on time!
Thank you for your review! We love that the roses were perfect for your needs. We look forward to providing you with more in the future.
I ordered 400 carnations for a fundraiser and they all arrived in great condition even after a delay on shipping due to a snow storm. I will definitely use this company again!
We're glad we could be a part of your fundraiser. Thank you for choosing Global Rose, we look forward to serving you in the future!
Aces. Delivery was easy, tracking was easy, and no one stole it!
Thank you for sharing your positive feedback. We're happy the flowers arrived as expected and hope she loves them!
After placing order, I read that the delivery needed to be signed for so I changed the delivery address through proper procedures with no problems. After that, I even read that a signature could be done online so even better! Great experience overall.
Thank you for your review! It's awesome to know everything worked out smoothly for you. We are always here to help with your order needs and look forward to serving you again!
The customer service was an 11 out of 10! I needed to reroute and the agent made it happen promptly and with ease. The website made it so easy to order and the turnaround time was super quick.
We appreciate your feedback. We strive to make the process as smooth as possible, and it's great to know everything went well for you! Our team is at your service.
This is my first time triangle Global rose. I was excited to get this many flowers for such a good price however, not one of the three different types of flowers that I ordered were as pictured
Dear Micki,
Thank you for your feedback. We're sorry to hear that the flowers did not meet your expectations. Customer satisfaction is very important to us, and we'd like to assist you further.
We will be reaching out to you via email shortly to discuss this matter and find a resolution. Please keep an eye on your inbox.
Best regards,
Customer Service Team
Global Rose
www.globalrose.com (http://www.globalrose.com)
Follow us on Instagram!@globalrose (https://www.instagram.com/globalrose/)
Bought these for the residents at the nursing home I work at for Valentine's Day. They absolutely loved them.
Thank you for your kind review! We're happy that our roses brought joy to the nursing home. We appreciate your support and look forward to serving you again.
The order was delivered on time, roses are beautiful, and the customer support team was very helpful!
It's great that your roses arrived on time and you had a great experience, our customer team is always happy to help. Thank you for sharing your positive feedback!
The Order was delivered on time and customer service was excellent. I had to make a correction to the delivery address and it was super simple and the employee was very nice. I order 200 roses in 8 different colors. All the roses were in excellent condition except for the lavender color roses, which were in alright condition. I plucked the outside petals of the lavender roses and now they look amazing. That was the only thing holding back for being absolutely perfect. I would 10/10 recommend this company.
Thank you! We're glad your order was delivered on time and our customer service was helpful, our team is always happy to assist. We appreciate your feedback and recommendation!
The flowers came very quickly and we only had 5 that were broken
Thank you for your feedback! While some damage can happen during transit, we're glad that you enjoyed the carnations overall. If you need assistance, feel free to reach out.
The flowers were amazing and shipped on time, even with iffy weather conditions. Definitely will be ordering again!
Thank you for your 5-star review! We're happy your flowers arrived on time and met your expectations, even with the weather challenges. We look forward to serving you on the next occasion!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you! We're happy to be part of your Valentine's celebrations for four years. We sincerely apologize for FedEx's mishap and are glad everything arrived beautifully in the end. If you need assistance, just let us know!