On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Will definitely be ordering again. We bought over 1500 flowers to give our associates on Mother's Day. Can't wait to see what they think.
Loved my roses. They were small when they arrived was kinda scared at first but the next day they were beautiful and so fresh
Hi there, we're so glad everything worked out. Thank you for trusting us and we are thrilled that you got to enjoy beautiful fresh flowers from our greenhouses Do come back again for more!
The flowers did arrive one day later than expected, but I personally planned for this when ordering!
We appreciate that you took the time to review our floral products and services. So sad to see your 1-star review due to delivery hiccups by a 3rd party which is out of our control but we hope you are enjoying our high quality flowers nonetheless. Our team takes gentle care with your flower packages so that we're able to deliver to every state in the USA with minimal risk to their delicate petals and stems. Thank you for choosing us.
Hi Aaron, thank you so much for your glowing review. We're always happy to serve you fresh flowers from beautiful Colombia
The transaction went well, and they were knowledgeable about flowers. Shipping arrived promptly, and will definately order again... the only problem was not all the roses were light pink, like I ordered...
I ordered 700 carnations for a Mother's Day celebration at our church. Quality and delivery was great, only thing was out of 700 there were at least 50 broken stems and flowers. Not a terrible amount but at.70 each it felt significant.
Nicole, thank you very much for choosing Global Rose and for spreading joy in your community by sharing carnations with Moms. We apologize for the broken stems and will reach out directly via email to discuss this further. Have a blessed weekend!
Ordering was fine but delivery not so much….FedEx tried to deliver at 5:38 AM! This is a church….what business or church do you know is open T 5:38 AM? They were finally delivered the next day which only has one person working. Fortunately we received them.
Thank you for sharing your honest experience. We hope that every mom in attendance got to enjoy beautiful fresh flowers from our greenhouses. We'll take your feedback about the delivery service seriously as we have been equally disappointed before. Although your experience this time may not have met your expectations, we would like to assure you that we are committed to providing fresh flowers to happy customers. Hopefully your next order will be much more positive and we appreciate your kind support.
We had a delivery issue (completely out of Global's control). Global made it right and scrambled to put together the same order and deliver, using a different carrier. Wow! Amazing! Thank you so much! You are our Vendor of Choice!
It's been a pleasure serving you and we're so grateful that everything worked out in the end. Thank you for choosing our beloved blooms and for sharing your positive experience with others. We hope to always be your vendor of choice for fresh flowers on special occasions and more.
Ordered over 100 flowers and received in time. Ordered 2 days before my event, but full bloom of flowers was 2 days after the event; nevertheless they worked out perfect for the baby shower
Hi Chastity, thank you for your kind review and for rating us 5-star. We are grateful for your kindness despite the flowers not blooming in time and we'll take note of this as it helps us improve our products and services. So glad everything worked out perfectly and we hope you had a joyful baby shower with friends and family. A warm congratulations to the expecting mother
You're so wonderful. Thank you for spreading kindness today and we are thrilled to be your trusted provider of fresh blooms. Hopefully, you'll come back again for more
The roses seem a bit small. I don't think I'll be ordering again.
It's such a shame that you had an unsatisfactory experience with us but we appreciate that you took the time to share your honest feedback about our beloved roses. Sorry for letting you down. We can only hope to have the opportunity to serve you again and provide you with a much more positive floral experience.
I tried to order yesterday. I wanted to use my current card but the system would not let go further but directed me to pay pal but did not direct me there as it
Was suppose to. Also, I could not call because the line was always busy as it was this
Morning when I tried to get through. I finally when directly to the pay pal account then I was able to pay. Also, I had to search for the 100 roses at 137.99 this morning but did not see it as I had the day before. At the end, again, I did not see the total charges until I entered my pay information. Thank you for listening.
Dear Rob, Thank you for your feedback. We are sad to hear that you had trouble placing the order. We kindly remind you we do not receive phone calls at this time, but we invite you to use our Live Chat. One of our real-time agents will be thrilled to assist you.
I tried to order yesterday. I need wanted to use my current card but the system would not let go further but directed me to pay pal but did not direct me there as it
Was suppose to. Also, I could not call because the line was always busy as it was this
Morning when I tried to get through. I finally when directly to the pay pal account then I was able to pay. Also, I had to search for the 100 roses at 137.99 this morning but did not see it. At the end, again, I did not see the total charges but I entered my pay information. Thank you for listening.
Great products also came on time. Has also been good company to do business with.
Thank you for choosing our fresh florals shipped directly from our greenhouses. We appreciate your support!
Ordered these for our Mother's Day Flowers for Church, and they are Beautiful! Definitely doing it again next time :)
Thank you so much Nathan for sharing your happy experience We hope every mom at church enjoyed the beauty of our fresh blooms shipped directly from our greenhouses. You're so sweet for appreciating them with a lovely gesture and we look forward to your next purchase!
After I sent pictures about problem, no response. I've ordered before but these were not quality I expected.
Dear Gail, we offer you a sincere apology if there was an issue with your order. We take issues very seriously, and we have evidence our team has been replying to your emails, however we are still waiting for the pictures. We are surprised your comments on this review do not match the email thread available in our system. Your feedback helps us improve our service, so please re-send those pictures so we can assist you in the best possible way.
Received in great condition although they were 100% open and not closed as I was told.
Thank you for giving us an honest feedback. We are sorry that they had bloomed much faster but hopefully you're loving these wonderful carnations anyways. May your Mother's Day celebration be truly special this year
I was skeptical at first but would not hesitate to order flowers again!
We are so grateful for your trust and support. It's our pleasure and yes, do come back for more fresh flowers!
Easy and fast! I needed some greenery soon and they had great option for good prices and awesome shipping options
Hey Melanie, you're awesome for giving us 5 stars. Thank you for supporting our team with such kindness and we hope you'll love our fresh greenery. Looking forward to serving you again
I loved the variety but a lot of the carnations had mold on them :(
Hi Heather, thank you for bringing this matter to our attention. We sincerely apologize for not getting back to you sooner and for the inconvenience you experienced with moldy carnations. We pride ourselves on high-quality blooms, and that's certainly not the quality we strive for.
Let us help you resolve this! Kindly write directly to our customer support team at [email protected] with your order details and photos of the affected carnations. This is an important part of our policy to help our team understand the issue before taking the appropriate actions. We hope to work towards a swift resolution to ensure your happiness.
Once again, we apologize for any disappointment caused and we appreciate your cooperation in helping us address this issue. Thank you for your kind understanding and we look forward to your email.
So fresh, so clean! They were beautiful and will use again.
It's so wonderful to read your review about our beloved lilies, grown by caring hands in our very own greenhouses. Thank you so much for choosing us and we look forward to your next purchase.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Eric, thank you for trusting our team to provide fresh flowers for such an important day. We appreciate your support so much and thanks for rating us so highly. We are equally excited to know what your associates think of them!