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GlobalRose

4.5

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From the business

We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.

You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.


globalrose.com
Miami, FL, United States
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GlobalRose Reviews Summary

The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
62
value
66
shipping
66
quality
64
This company responds to reviews on average within 1 day

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8,529 reviews

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North Carolina
1 review
0 helpful votes
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Very pleased.
May 16, 2023

Flowers arrived on the date expected and were in excellent condition.

Date of experience: May 16, 2023
Lina P. — GlobalRose Rep
over a year old

Excellent, thank you so much for choosing our fresh blooms shipped directly from our greenhouses. We look forward to serving you in the future.

Illinois
1 review
0 helpful votes
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Only thing I don't like is 2 roses was broke, when they wrapped they should look one more time because you can see they broken before you unwrapped

Date of experience: May 16, 2023
Lina P. — GlobalRose Rep
over a year old

Hi Atyra, thank you for sharing your honest feedback and we're so glad that the 2 broken stems did not ruin the party. We do apologize for for the unwelcome surprise upon unwrapping your floral package. Despite the floral mischief, we hope you will continue to enjoy our lovely pink Valentine's roses. Thank you for supporting our team.

Georgia
1 review
0 helpful votes
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Cheap and plentiful
June 15, 2023

The roses arrived on time, were great for my budget, and smelled nice. However a lot of them were already Browning upon delivery and some of them were extremely small.

Date of experience: May 16, 2023
Lina P. — GlobalRose Rep
over a year old

Dear Ashley,

Thank you for sharing with us that the roses arrived on time and were budget-friendly and fragrant, but we are very sorry to hear that the quality of all your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to investigate your case further. Please provide pictures of the items that need our attention at [email protected] and let us straighten this unfortunate experience for you.

Pennsylvania
1 review
0 helpful votes
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Beautiful
May 16, 2023

They came beautiful and fresh buds. They aren't lasting as long as I hoped but I was definitely able to flood the room with roses

Date of experience: May 16, 2023
Lina P. — GlobalRose Rep
over a year old

Thank you for your feedback and for choosing our roses. We're glad to hear that they arrived beautiful and with fresh buds, allowing you to flood the room with their beauty. While we strive to provide roses that last as long as possible, the lifespan of flowers can vary due to various factors, including environmental conditions and care. We apologize if they are not lasting as long as you had hoped. To help prolong the longevity of your roses in the future, we recommend following these tips https://globalrose.com/flower-care.html. We hope you'll come back to our store for more beautiful roses.

New York
1 review
0 helpful votes
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Beautiful roses!
May 16, 2023

Quick delivery. Great price. Beautiful roses that lasted a long time.

Date of experience: May 16, 2023
Lina P. — GlobalRose Rep
over a year old

Thank you Betty, we are thrilled that you love our beautiful roses. Your satisfaction is a testament to our commitment to delivering floral excellence.

Nevada
1 review
0 helpful votes
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Beautiful Product
May 16, 2023

It was wonderful to be able to specify an exact delivery date to suit my event needs for a minimal fee. The flowers arrived on time and were stunning. I will be a repeat customer.

Date of experience: May 16, 2023
Lina P. — GlobalRose Rep
over a year old

Hi Debbie, it brings us great joy to know that your flowers arrived on time and were stunning to hopefully add a touch of natural beauty to your event. We value your trust in our services, and we're committed to delivering the same level of excellence for your future orders. Thank you!

Missouri
2 reviews
0 helpful votes
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Great service
May 16, 2023

Beautiful flowers! Received on time. Very pleased with whole experience

Date of experience: May 15, 2023
Lina P. — GlobalRose Rep
over a year old

Thank you for taking the time to share your feedback with us. We're so happy to hear that your order was delivered on time as promised and that you were very pleased. We hope to serve a 5-star client like you again!

Florida
1 review
0 helpful votes
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250 white roses
May 15, 2023

Excellent condition, came in box and all roses were in great shape. I will definitely use this company again for my restaurant.

Date of experience: May 15, 2023
Lina P. — GlobalRose Rep
over a year old

That's amazing, we are thrilled that you are enjoying your fresh white roses and we hope your restaurant guests love them too Thank you so much for choosing us!

Massachusetts
1 review
0 helpful votes
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Broken flowers and thin stems
May 15, 2023

The quality of the carnations this year were not as good as the previous years. A lot of the flowers were broken and so many of the stems were extremely thin and couldn't support the head of the flower.

Date of experience: May 15, 2023
Lina P. — GlobalRose Rep
over a year old

Dear Kathy,

Your feedback helps us improve our services and we appreciate it very much. We are very sorry to hear that the quality of your carnations was not as amazing as last year. Please accept our sincere apologies and feel free to share pictures with us at [email protected]. We pride ourselves on quality and would love to investigate your case further. We hope we have a chance to send our usual beautiful carnations for you in the future.

Kansas
1 review
0 helpful votes
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Experience
May 15, 2023

Great, easy way to order flowers
for patients at the Hospital

Date of experience: May 15, 2023
Lina P. — GlobalRose Rep
over a year old

Thank you very much for your 5 star review. We're so grateful everything worked out smoothly and patients at the hospital got to enjoy their fresh blooms. We hope they brought some comfort and joy

North Carolina
1 review
0 helpful votes
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A+ company
May 14, 2023

I received my roses on time and they were absolutely gorgeous. Every single one of my roses are sturdy and nice, I highly recommend Global Roses.

Date of experience: May 14, 2023
Lina P. — GlobalRose Rep
over a year old

It's so wonderful to know that we have the support of an A+ customer like you. We're so happy that you love our beloved fresh roses shipped directly from our greenhouses. Thank you for trusting us and for your recommendation.

New York
1 review
0 helpful votes
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Flowers (50 Assorted Roses) were not freshly cut when received nor were they assorted as advertised. Was asked to provide pictures of items and did so on multiple occasions to Juan Gomez and Lina at Global Rose and they chose to ignore my request and stated the flowers were not intended to be fragrant.

Date of experience: May 14, 2023
Lina P. — GlobalRose Rep
over a year old

Thank you for your patience. We have looked into your order number which showed that Lina and Juan did respond multiple times and tried their best to resolve the issues you mentioned above. We're sorry to learn that you're still unhappy with your product even though the pictures you shared showed beautiful roses instead of wilted ones. Rest assured that our team works hard every day to provide high quality flowers and services to our customers. We understand that fragrance is an important aspect of roses for many people, however, we do not make any claims or promises regarding the fragrance of our roses. That being said, we do apologize for any confusion or miscommunication that may have occurred. We understand that everyone has different preferences and expectations but we have tried our best to meet yours. Please accept our apologies for any inconvenience caused and we wish you well

Texas
1 review
0 helpful votes
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Children's Ministry Director
May 14, 2023

For the last few years I've been ordering from your company, and the quality of the flowers are always great! The assorted carnations were so pretty this year! I had a few more broken ones than usual, but I guess that's to be expected with the shipping process.

Date of experience: May 14, 2023
Lina P. — GlobalRose Rep
over a year old

Hi Sheila, thank you for taking the time to share your 5-star experience. We feel really grateful to have your support and trust over the past few years and it's truly been a pleasure serving you fresh blooms. We hope everyone enjoyed the fresh assorted carnations

Georgia
1 review
0 helpful votes
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One word—EXCELLENT!
May 14, 2023

First time I've used GlobalRose and was VERY impressed with their customer service! Will definitely use again if need online flower service! Very good experience! Thank you!

Date of experience: May 14, 2023
Lina P. — GlobalRose Rep
over a year old

Thank you for choosing our fresh flowers and we wish to welcome you as a first time customer! So happy to learn that you had a wonderful experience with our customer support team and hopefully with our fresh blooms. We'll pass along your kind words to the rest of our team. Sending you lots of love

California
1 review
0 helpful votes
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As I was saying the yellow roses were wonderful but the 25 red roses were nearly dead when I received them. I was very disappointed in the red roses. Most of them I had to throw away. Very disappointed with that part of my order.

Date of experience: May 13, 2023
Lina P. — GlobalRose Rep
over a year old

Dear Linda, thank you for your feedback and for letting us know that the yellow roses were beautiful. We are very sorry to hear that the quality of your red roses was not up to par. Please accept our sincere apologies and feel free to share pictures of the items that need our attention so we can straighten this unfortunate experience for you. ([email protected])

Texas
1 review
0 helpful votes
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Excellent service!
May 14, 2023

Roses are beautiful! All the mothers are receive the roses for Mother's Day. We're so happy.
We hope to order next year again. Thank you for your help.

Date of experience: May 13, 2023
Lina P. — GlobalRose Rep
over a year old

Hi Frank, we're thrilled to learn that all the moms got gorgeous fresh roses for Mother's Day. What a beautiful way to show appreciation for all that they do. Thank you for choosing us and we hope to be your trusted provider of fresh roses no matter the occasion

Texas
1 review
0 helpful votes
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Carnations for Mother's Day
May 14, 2023

Ordered a large order of carnations for a Mother's Day event. They came beautifully! Will order again

Date of experience: May 13, 2023
Lina P. — GlobalRose Rep
over a year old

Hi Kayley that's awesome, we're so glad you're loving our fresh carnations shipped directly from our greenhouses. They're a wonderful selection for Mother's Day and we hope every mom in attendance enjoyed these beautiful blooms. Thank you very much for choosing us and for rating us so highly

District of Columbia
1 review
0 helpful votes
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Mothers Day Tea Party
May 14, 2023

The flowers were beautiful and the mothers loved them.

Date of experience: May 13, 2023
Lina P. — GlobalRose Rep
over a year old

Hi James, thanks for your heartwarming review. We're so happy to learn that beloved mothers got to enjoy our fresh flowers and we hope they had an enjoyable tea party

Pennsylvania
1 review
0 helpful votes
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Sunflowers!
May 13, 2023

Arrived on time and in great condition. All but one survived the trip and I'd say that's a success!

Date of experience: May 13, 2023
Lina P. — GlobalRose Rep
over a year old

Hi Mandy, we're so grateful for your support and kindness. Thank you for choosing our beautiful sunflowers delivered fresh from our greenhouses.

Minnesota
1 review
0 helpful votes
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Roses
May 13, 2023

Lovely flowers and arrived when they said they would

Date of experience: May 13, 2023
Lina P. — GlobalRose Rep
over a year old

Thank you very much for sharing your positive experience with us! We can't wait to bring you more lovely flowers