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GlobalRose

4.5

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From the business

We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.

You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.


globalrose.com
Miami, FL, United States
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GlobalRose Reviews Summary

The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
62
value
66
shipping
66
quality
64
This company responds to reviews on average within 1 day

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8,543 reviews

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Illinois
1 review
0 helpful votes
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Flowers were fresh and hardy
June 20, 2023

The flowers were beautiful and fragrant. The lower rating is because there were no food packets enclosed with them and because I could have purchased them locally for less cost.

Date of experience: May 21, 2023
Lina P. GlobalRose Rep
over a year old

Thank you for your feedback and for appreciating the beauty and fragrance of the flowers you received. We apologize for the absence of floral food packets. Our aim is to provide the best possible experience, and we'll definitely take your feedback into consideration to improve our service. Regarding the cost, we understand that local options may sometimes offer competitive pricing however, we strive to provide high-quality flowers sourced directly from our very own greenhouses, ensuring freshness and longevity. Our prices reflect the value we place on delivering beautiful flowers. Thank you for choosing our flowers this time. We hope that you'll consider the convenience, reliability, and quality of our service when choosing to order from us again.

Minnesota
1 review
0 helpful votes
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Beautiful!
May 21, 2023

The flowers came on time and turned out to be gorgeous

Date of experience: May 21, 2023
Lina P. GlobalRose Rep
over a year old

Fantastic, that's what we like to see! Thank you very much for choosing our gorgeous flowers and we hope you'll be back for more.

Ohio
1 review
0 helpful votes
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The roses came on time and were perfect. They took a day to bloom out but they were exactly what I wanted.

Date of experience: May 21, 2023
Lina P. GlobalRose Rep
over a year old

Hi there, thank you for choosing us! It usually takes a little patience and TLC while waiting for those beauties to fully bloom, but we're glad they turned out exactly as you wanted. Thank you for rating our roses so highly, and we look forward to serving you again

New Jersey
1 review
0 helpful votes
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Great delivery experience
May 19, 2023

The flowers were easy to order, arrived on time, and were in perfect condition. Will be sure to use GlobalRose in the future.

Date of experience: May 19, 2023
Lina P. GlobalRose Rep
over a year old

That's awesome Stephanie, thank you for sharing your positive experience. It makes us so happy to know that everything went well and your blooms arrived fresh. We can't wait to serve you again!

Mississippi
1 review
0 helpful votes
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Shipping was horrible
June 18, 2023

My flowers were supposed to be delivered on a Friday however, I didn't get them until the following Tuesday. Customer service reps did reach out to try to correct the matter but I was honestly so disappointed that I didn't get my flowers all the time. Not sure if I want to use company again or look at other comparable companies, the flowers also didn't look as good considering that they didn't get delivered at the time that they were supposed to. I am really sad and disappointed about that.

Date of experience: May 19, 2023
Lina P. GlobalRose Rep
over a year old

Thank you Jasmine for sharing your honest feedback. It's really unfortunate that our delivery partner let us both down. We are sorry for the delay because we do understand how important it is for fresh flowers to arrive on time, and we're truly sorry for any disappointment this may have caused. Thanks for helping us improve our services with your honesty. If you decide to give us another chance in the future, we'll do everything we can to ensure a delightful experience. Here's to many more beautiful floral moments in your life

California
2 reviews
0 helpful votes
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Fantastic service!
May 18, 2023

I ordered these flowers a while ago and delivery was seamless. The flowers are beautiful, and I will definitely use the company again!.

Date of experience: May 18, 2023
Lina P. GlobalRose Rep
over a year old

Thank you for choosing us and for taking the time to share your positive feedback. We hope you'll be back for more blooming beauty soon!

California
1 review
0 helpful votes
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Prompt and beautiful
May 18, 2023

Delivery was very prompt and the roses maintained their structure during delivery. 100 roses packaged in a box without damage is impressive.

Date of experience: May 18, 2023
Lina P. GlobalRose Rep
over a year old

Thank you for your delightful feedback Jordan. We take great care in packaging our flowers to ensure they arrive in pristine condition, and we're glad to hear that our efforts paid off. Your satisfaction means the world to us, and we're grateful for your kind words. If you ever need another floral fix or have any further inquiries, please don't hesitate to reach out. We're here to make every flower-filled experience extraordinary!

Illinois
1 review
0 helpful votes
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Didn't receive one of my order
June 17, 2023

Update: Customer Service reached out and let me know that all 5 boxes were shipped but there was an issue with Fedex that caused a delay. Global Roses issued a refund for the 100 roses and my roses were delivered 2 days later. I'm very impressed with how they addressed the issue and will be ordering them from again!

Ordered 5 counts of 100 roses. First, they arrived a day later than my estimated delivery date, which is understandable. But I only received 400 roses instead of 500. I do not know what happened but it was highly disappointing.

Date of experience: May 18, 2023
Georgia
1 review
0 helpful votes
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Perfect
May 17, 2023

The roses we ordered for Mother's Day arrived on time and they were just beautiful. Great customer service.

Thank you very much.

Date of experience: May 17, 2023
Lina P. GlobalRose Rep
over a year old

Thank you Teresa! It's so rewarding to read a happy review from you. At Global Rose, we take great pride in providing high-quality blooms and ensuring that our customers receive value for their purchases. We hope you will consider us for your future orders!

Texas
1 review
0 helpful votes
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Mother's Day at Parkview
May 17, 2023

We received the flowers Friday, as promised. I had never bought the regular size carnations before, so I didn't know exactly what size they would be, so I was expecting them to be a little bigger. But, they were very pretty.

Date of experience: May 17, 2023
Lina P. GlobalRose Rep
over a year old

Hi Lou, thank you for your kind feedback and 5-star rating. We're glad that you found the carnations to be very pretty although we understand that you were expecting them to be a bit bigger. We strive to provide accurate descriptions and images to give our customers a clear idea of what to expect but we appreciate your understanding that flower sizes can vary. We're always here to ensure that your floral experience is exceptional and we look forward to serving you again in the future.

California
1 review
0 helpful votes
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Beautiful Stems
May 17, 2023

We ordered the Silver Dollar Eucalyptus Stems and they were just stunning! They came in beautiful shape and wonderfully protected. We handed them out at our church as part of a bouquet for Mother's Day and everyone was so pleased with them.

Date of experience: May 17, 2023
Lina P. GlobalRose Rep
over a year old

Hi Jenny, thank you for sharing such a wonderful feedback. Your feedback and the smiles of those who received the bouquets mean the world to us. We're honored to have played a small part in making your Mother's Day celebration special and memorable at your church. If there's anything else we can assist you with in the future, whether it's for church events or any other occasions, please don't hesitate to reach out. We're here to provide you with exceptional service and quality floral products.

Missouri
1 review
0 helpful votes
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The flowers arrived on time and were of great quality! The one concern I had is that we were on a tight timeline and GlobalRose promised a shipping confirmation email no later than the evening before the flowers arrived. Well, that confirmation came at 1:30am the day of the flowers arriving, meaning I went to bed that evening very worried they would be late since that email did not come in the evening.

Date of experience: May 17, 2023
Lina P. GlobalRose Rep
over a year old

Hi Cory, we're so sorry for making you worry like that. Thank you for choosing us for your flower needs and for sharing your honest feedback. We understand that timely communication is essential, and rest assured that we're constantly working to improve our processes. Thank you for your patience and understanding. Your feedback is valuable to us to ensure a much happier experience in the future. If there's anything else we can do to assist you or if you have any further concerns, please don't hesitate to reach out to us. Thank you once again for choosing our blooms.

Missouri
1 review
0 helpful votes
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Easy and fast
June 16, 2023

It was easy and fast. I love that I could get the roses in quickly and they were delivered when they were supposed to be. There were 2 colors that did not do so well, and that was disappointing.

Date of experience: May 17, 2023
Lina P. GlobalRose Rep
over a year old

Elizabeth, we love hearing it was easy and fast! We offer you an apology if you did not enjoy 2 of the colors we shipped.
If you have a spare moment, please share pictures with us so we can assist you further if needed. Our team is at your service!

New York
1 review
0 helpful votes
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Recreation Director
May 17, 2023

Online ordering is quick and easy. Love that I can get fresh flowers delivered within the week if necessary and pricing is not terrible. Flowers typically come in good shape; however, the white roses that were sent for Mother's day came bruised and discolored. I did not choose white, that was a color that was just given to us, so in the future, I would not choose anything that can "look" damaged, but everything else was fresh and in good shape. Not a lot of variety to choose from for Mother's Day (for bulk orders), but it was also very late notice, so that was understandable.

Date of experience: May 17, 2023
Lina P. GlobalRose Rep
over a year old

Thank you for your valuable feedback and for choosing Global Rose. We're so glad that our online ordering process is quick and easy for you. We understand that color selection can play a big role in the overall floral presentation, and we apologize for any disappointment caused. Thank you for your kind understanding regarding our limited variety due to the late notice for Mother's Day. Rest assured that we normally provide a wide range of floral options available for pre-order before special occasions. Thank you again for your support, and we look forward to serving you again soon!

North Carolina
1 review
0 helpful votes
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Always Rosey with Global Rose
May 17, 2023

Year after year with proven superior customer care, fast shipping, and great prices.

Date of experience: May 17, 2023
Lina P. GlobalRose Rep
over a year old

Thank you so much Karniesha! Our team puts their hearts into ensuring your floral experience is nothing short of fabulous. Sending you a bouquet of gratitude and wishing you more joyous moments surrounded by the beauty of our flowers.

Wisconsin
1 review
0 helpful votes
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Moms flowers
May 17, 2023

The mothers loved the flowers nice selection of colors

Date of experience: May 17, 2023
Lina P. GlobalRose Rep
over a year old

Thank you for trusting us to deliver beautiful flowers for the wonderful moms at your event. Sending you blooming good wishes and bouquets of gratitude!

Pennsylvania
1 review
0 helpful votes
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Me gusto
May 17, 2023

Me gusto en general las rosas y su forma de empacado. En lo personal no volvería a comprar las blancas del tipo que compre. Nunca abrieron. Quizás otro tipo de rosas blancas a ver si si abren

Date of experience: May 16, 2023
Lina P. GlobalRose Rep
over a year old

Blanca, gracias por tu amabilidad y por resaltar nuestro excelente empaque. Nos pondremos en contacto directo contigo via email para oir mas detalles sobre las rosas que nunca te abrieron. La satisfaccion de nuestros clientes es nuestra prioridad!

Ohio
1 review
0 helpful votes
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Roses were disappointing
June 16, 2023
Updated review

Hoping they come okay, but i should have opted for buyinf 100 roses in store as these were very flimsy when i got them! Tried to rehydrate them but the petals kept falling.

Date of experience: May 16, 2023
Lina P. GlobalRose Rep
over a year old

Roger, we offer you a sincere apology if your roses did not arrive in top shape. We invite you to file a claim by sharing pictures and further details with us at [email protected] Our team is at your service.


Hoping they come okay
May 1, 2023
Previous review

Hoping they come okay

Date of experience: May 1, 2023
North Carolina
1 review
0 helpful votes
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I have had great success with Global Rose will order again from them

Date of experience: May 16, 2023
Lina P. GlobalRose Rep
over a year old

Thank you for taking the time to share your positive feedback. We're glad that your order was delivered on time as promised and that you were satisfied with the freshness of your flowers. Do come back again, anytime

South Carolina
1 review
0 helpful votes
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As Expected
May 16, 2023

Ordering was easy and delivery was exactly as expected. Will use again.

Date of experience: May 16, 2023
Lina P. GlobalRose Rep
over a year old

Thank you for rating us so highly. We look forward to serving you again and delivering beautiful flowers for many more occasions to come.