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GlobalRose

4.5

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From the business

We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.

You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.


globalrose.com
Miami, FL, United States
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GlobalRose Reviews Summary

The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
62
value
66
shipping
66
quality
64
This company responds to reviews on average within 1 day

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8,572 reviews

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Wisconsin
1 review
0 helpful votes
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Hydrangeas
June 4, 2023

I received the hydrangeas two days before my daughter's bridal shower. Kept them in the frig till the morning of the event. The flowers were in impeccable shape, filled out beautifully for the day. I have a few in the house here still going strong. Great product! Will use site again.

Date of experience: June 4, 2023
Lina P. — GlobalRose Rep
over a year old

Thank you for sharing your experience. We're thrilled that your hydrangeas were in impeccable shape and added beauty to your daughter's bridal shower. We take pride in providing great products and we're so grateful that you'll be using our services again. If you need any assistance in the future, please feel free to reach out. We appreciate your support!

New Jersey
1 review
0 helpful votes
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Beautiful and fresh
June 4, 2023

Came on time, we're wrapped delicately and we're beautiful for the day

Date of experience: June 4, 2023
Lina P. — GlobalRose Rep
over a year old

Thank you for your wonderful feedback! We're always happy to provide beautiful blooms for special occasions.

New York
2 reviews
0 helpful votes
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Disappointed
July 4, 2023
Updated review

I can't judge until I receive my order and the quality of the product… the flowers were not what I expected they were closed and barely resembled carnations and I was disappointed

Date of experience: June 4, 2023
Lina P. — GlobalRose Rep
over a year old

Dear Anne, thank you for reaching out to us.
We are very sorry that the flowers did not meet your expectations. We pride ourselves on quality and would love to look into your case further. Please provide pictures of the items that need our attention and let us straighten this unfortunate experience for you.

Please note that fresh flowers may arrive slightly dehydrated due to the long journey from South America, but with appropriate care, they should be looking fab within the next 12 hours.
Upon receiving your floral box, we recommend trimming their stems around ½ inch and placing them in clean room temperature water with the provided flower food. We invite you to follow these simple care tips to keep your flowers looking fresh and beautiful: https://globalrose.com/flower-care.html. Some of our flowers are also shipped as closed buds to ensure that their petals can bloom beautifully in your space.

If your flowers do not bloom or appear to be wilting, please let us know directly at [email protected] and we'll be happy to discuss it further. Thank you for choosing GlobalRose.


I can't judge until I receive my order and the quality...
May 17, 2023
Previous review

I can't judge until I receive my order and the quality of the product

Date of experience: May 17, 2023
District of Columbia
2 reviews
0 helpful votes
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Perfect
June 4, 2023

I bought red rose petals for my mother's celebration of life. They came right on time the day they were promised. The petals were soft and perfect and smelled lovely. Highly recommend.

Date of experience: June 4, 2023
Lina P. — GlobalRose Rep
over a year old

Thank you for your kind words! So glad that the red rose petals arrived on time for your mother's celebration of life and that they were exactly what you were hoping for. It's wonderful to know that they added a special touch to the occasion and that you were pleased with their quality and fragrance. We appreciate your recommendation and are grateful to have been a part of such a meaningful event.

New York
1 review
0 helpful votes
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Great Flowers
June 3, 2023

Purchased for my wedding and flowers came in perfect

Date of experience: June 3, 2023
Lina P. — GlobalRose Rep
over a year old

So happy you got to enjoy perfectly beautiful, fresh blooms on your big day. Our team at GlobalRose would like to wish you a lifetime of happiness and love!

Ohio
1 review
0 helpful votes
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The Flowers came on time
June 2, 2023

We needed a bulk order for a Mothers Day gift for our office. This service provided us with a free shipping option and guarantee of delivery on the requested day. Unfortunately the roses did not arrive in great shape, they were without water for the duration of the travel, so we had about a 20% loss. We were able to salvage the remainder of the roses, and they bloomed nicely.

Date of experience: June 2, 2023
Lina P. — GlobalRose Rep
over a year old

Hi Wendy, thank you for rating us so kindly and for bringing this matter to our attention. So glad to hear that the rest of the roses bloomed wonderfully but we are sorry for the unfortunate stems that din't make it.
Please could you kindly reach out to our team directly at [email protected] with your order number and a photo of the affected roses. Our team will happily look into your case. Let us help make this right! Thank you for your kindness.

Pennsylvania
1 review
0 helpful votes
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Carnations
May 31, 2023

The carnations were beautiful and still look amazing 2 weeks later.

Date of experience: May 30, 2023
Lina P. — GlobalRose Rep
over a year old

Thank you very much! We're so glad to learn that you are enjoying beautiful carnations and we'll be happy to serve you again.

Pennsylvania
1 review
0 helpful votes
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Beautiful flowers
May 30, 2023

The flowers came in perfect condition and lasted for weeks!

Date of experience: May 30, 2023
Lina P. — GlobalRose Rep
over a year old

Hi Macie, that's amazing! It sounds like you gave them the right TLC to keep them blooming beautifully for weeks. Thank you so much for your kind feedback and for choosing GlobalRose for your floral needs.

Wisconsin
1 review
0 helpful votes
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Good
May 30, 2023

Good roses and free shipping and it can select the date!

Date of experience: May 30, 2023
Lina P. — GlobalRose Rep
over a year old

Thank you so much for rating us so kindly. We appreciate your support and we're always happy to provide you with more fantastic blooms on your desired date.

Tennessee
1 review
0 helpful votes
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Beautiful flowers
May 29, 2023

Great roses, perfect delivery. I ordered these last minute and they exceeded my expectations. These flowers were beautiful they bloomed well I followed the YouTube tutorials on how to care for them this is the first time I ordered fresh flowers. I order again. My girl loved them!

Date of experience: May 29, 2023
Lina P. — GlobalRose Rep
over a year old

Thank you for rating us so highly and we hope you're enjoying your fresh flowers. Thank you for supporting us.

Colorado
1 review
0 helpful votes
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Beautiful flowers as always!
May 29, 2023

Quick and easy, lots of variety to choose from!
Thank you for making our special day as beautiful as the flowers are!

Date of experience: May 28, 2023
Lina P. — GlobalRose Rep
over a year old

That's wonderful! We are so glad that you are loving our wide variety of floral products which are all available through a quick and easy ordering process. Thank you for supporting us.

Florida
1 review
0 helpful votes
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Received most of order
May 29, 2023

Received the roses we order, but our two others orders were never shipped by company. Company did give full refund and we were able to go to a local store to save us from not having flowers!

Date of experience: May 28, 2023
Lina P. — GlobalRose Rep
over a year old

We are truly sorry for the inconvenience, however we are glad that everything was resolved in a timely manner. While we strive to fulfil every order efficiently, there are unfortunately rare instances where we could not meet our usual standards. So glad that you were able to purchase flowers from a local store as supporting local businesses is always a great option, and we appreciate your resourcefulness.
If there's anything else we can do or if you have any further floral requests, please don't hesitate to reach out to our customer service team. We are here to assist you in any way we can. Thank you for your kindness, and we hope to have the opportunity to serve you better in the future.

Texas
1 review
0 helpful votes
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So BEAUTIFUL!
May 26, 2023

They were gorgeous yellow roses. They do a great job of packing them. Shippers are rough on packages and they got here with only one broken out of 75.

Date of experience: May 26, 2023
Lina P. — GlobalRose Rep
over a year old

Thank you so much for your wonderful feedback about our yellow roses. We understand that shipping can be rough on packages, which is why we strive to provide robust packaging to protect our delicate blooms during transit. It's fantastic to hear that out of the 75 roses, only one was broken. We're sorry for any inconvenience caused by that, and we appreciate your kind understanding. At GlobalRose, we aim to provide not only beautiful flowers but also a smooth and pleasant experience for our customers. Creating floral happiness is our priority, and we're so glad to be able to meet your expectations. Thank you once again for choosing GlobalRose. We look forward to serving you again and providing you with more stunning roses!

Massachusetts
2 reviews
0 helpful votes
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Great product
May 26, 2023

Beautiful roses and on time for my event! Love their garden roses- they smelled amazing

Date of experience: May 26, 2023
Lina P. — GlobalRose Rep
over a year old

Hi Sharon, we love having a customer like you. Thank you for sharing such kind words about the work that we do. It feels great that you are loving the beautiful roses and that they arrived on time for your event. Our garden roses are indeed a special treat, and we're delighted that their amazing fragrance added to the overall experience. We truly appreciate your support and kind feedback. Thanks again!

Mississippi
1 review
0 helpful votes
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Great service
May 26, 2023

Fast, efficient, and just what I ordered for the price I wanted!

Date of experience: May 26, 2023
Lina P. — GlobalRose Rep
over a year old

Sounds like the perfect experience! Thank you for choosing our beloved blooms and we are so glad to be of service. Do come back for more fast and efficient shopping as well as amazing flowers.

Indiana
2 reviews
0 helpful votes
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They are beautiful roses and the delivery were on time, and professional.

Date of experience: May 26, 2023
Lina P. — GlobalRose Rep
over a year old

Hi, thanks so much for taking the time to leave us a review. We thrilled that your friend is enjoying her beautiful blooms and we hope you'll come back to us for more floral magic. Thank you for choosing us!

Texas
1 review
0 helpful votes
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Good flowers
May 26, 2023

They have Good service, they have beautiful flowers

Date of experience: May 25, 2023
Lina P. — GlobalRose Rep
over a year old

Hi Hugo, thank you for your kind review. We take pride in providing good service and offering a wide selection of beautiful flowers. Customer satisfaction is our top priority, and we're delighted to know that you had a positive experience with us. Do come back again!

New Jersey
1 review
0 helpful votes
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100 Pink Roses
May 22, 2023

I ordered 100 pink roses for my sister's bridal shower. The roses arrived on time. I followed the invitation & the roses opened up beautifully! We will order again for the wedding!

Date of experience: May 22, 2023
Lina P. — GlobalRose Rep
over a year old

That's fantastic! Congratulations on your sister's bridal shower, we wish you both all the best on this joyous journey! We're thrilled that the 100 pink roses you ordered arrived on time and bloomed beautifully, adding a touch of floral joy to the celebration. Thank you for choosing us to be a part of your special occasion.

New York
1 review
0 helpful votes
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Reliable
May 22, 2023

Flowers are always good quality, though a little small this year.

Date of experience: May 22, 2023
Lina P. — GlobalRose Rep
over a year old

We apologize if our flowers seemed a little smaller this year. We hope that even if they were small, they still packed a punch in terms of quality and beauty. Thank you for supporting us so kindly, and if you have any other floral requests, feel free to reach out. Our team is always here to make your next floral experience as wonderful as possible. Wishing you a bouquet of joy!

California
1 review
0 helpful votes
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Won't order again.
June 21, 2023

This was a business purchase. I paid extra for Saturday delivery before Mother's Day. Had to call on Saturday because delivery had been pushed to Monday. Delivery was finally made on Saturday but a number of roses were dead. I will not order again.

Date of experience: May 22, 2023
Lina P. — GlobalRose Rep
over a year old

Dear Deborah, we noticed you missed the FedEx delivery at 11:18 AM on Saturday but we are glad they were able to make a second attempt at delivery the same day. We are very sorry to hear that the quality of your flowers was not up to par. Maybe FedEx kept them in the California heat for 9 hours in the truck after you missed the original delivery. Please accept our sincere apologies. We pride ourselves on quality and would love to investigate your case further. Please provide pictures of the items that need our attention to [email protected] and let us straighten this unfortunate experience for you.