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We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Ordered 20 Blue Hydrangeas to create simple centerpieces for my wedding. Picked a date and crossed my fingers. They showed up on time and in BEAUTIFUL condition. Amazing service that I highly recommend and will use again for sure! Thank you.
My carnations appeared more pink than orange. Also half of my roses were very pink while the other half were orange.
Hi Easton, thank you for bringing this to our attention. We apologize for any discrepancy in the colors of your carnations and roses, as sometimes there can be slight variations due to natural factors.
If you'd like to discuss the matter, we kindly request that you email us directly at [email protected] with your order number and relevant photos of the mismatch blooms. This is part of our standard policy so that our team can assist you better. Rest assured, our dedicated team will be more than happy to assist you and ensure your satisfaction.
Thank you for your understanding, and we look forward to hearing from you soon.
I ordered 50 white roses and they were beautiful. I will be making future purchases
That's wonderful! We are thrilled that you love your white roses and we can't wait to bring you many more beautiful bouquets.
I wish i could give zero stars. I ordered 3,500 white rose petals for my wedding. I ordered them to be delivered 2 days before my wedding (just as they suggested on their website), and when they arrived about 90% of them were dead. It was so close to the wedding that i was frantically trying to find flowers locally. When I emailed the global rose customer service they told told me they would not refund my money as it was more than 24 hours since my order arrived. I am furious! That's a ridiculously short amount of time. They didn't even offer partial refund or store credit. Nothing. Just out $120 with no more than a few salvageable petals. That should be fraudulent.
Order number: *******
Hi Grace, we understand how crucial it is for everything to be perfect for such a special occasion. At Global Rose, we strive to provide high-quality floral products. However, as flowers are perishable items, we have a standard policy that requires customers to notify us of any issues with photos within 24 hours of receiving their order. According to our records, you reached out a week after delivery, giving us no chance to react or replace your product for the wedding. We would have also loved to see pictures as they help us understand the problem and improve our services.
We understand that it was a hectic time, and we are sorry for the negative experience you had and the frustrations it may have caused. Thank you for your kind understanding and we wish you a lifetime of happiness with your partner.
I love the speedy delivery and the quality of the roses. Although the vase provided does not hold all 100 roses.
Thank you for your feedback and for appreciating our speedy delivery and the quality of our roses. We apologize for any inconvenience caused by the size of the vase not being able to hold all 100 roses but I hope you found a suitable solution. We hope to offer you an even better service in the future.
I am so pleased with my purchase. I was kept up to date daily on where my delivery was they arrived in perfect condition. They were the freshest flowers that I could have purchased not one of them died and they opened beautifully. I would definitely order from them again.
Hi Joanne, we're so glad that you are happy with your purchase and that our communication and delivery process met your expectations. Thank you for taking the time to share your happy experience. If you ever need more floral magic, please don't hesitate to reach out.
This was definitely an interesting experience for first time buying roses online, I ran into some trouble with my package due to the fact it had arrived destroyed and the flowers were not usable, I had contacted customer service and explained my situation to them and they did an amazing job helping me with my replacements, so big thank you to them for that. The new undamaged package came in the next day and the roses looked absolutely amazing! My girlfriend loved the bouquet I had put together for her so I will definitely be purchasing flowers from here again in the future.
Hi Brandon, thank you for sharing your experience with us. We're sorry about the initial trouble with your order, but we're glad our dedicated team was able to provide a replacement bunch promptly. We're thrilled that your girlfriend loved the rose bouquet that you've put together and we're happy to be a part of such special moments. Thank you for choosing us for your flower needs!
I followed the directions and many of the flowers were beautiful, however, the Matsumoto stems were all snapped near the bloom and wilted, which were 20 stems. Everything else was beautiful.
Hi Kristi, thank you for your feedback. We appreciate the care you've given to your blooms and we apologize for the issue with the Matsumoto stems. We strive to provide high quality flowers, and we're sorry that they did not meet your expectations.
Please contact our customer support team directly at [email protected] with your order details and include photos of the affected bunch. Let us address this issue promptly. We appreciate your kind understanding, and we hope to hear back from you soon.
Easy website to maneuver and love you offer free shipping! Product arrived on time and was fresh.
Thanks for sharing your positive experience with us buddy We love having you as a valued customer!
I ordered 200 white carnations for a banquet. They came with out any issues and were exactly as I expected. Would order again in the future.
Hi Valerie, thank you so much for taking the time to write us a lovely review. We're so glad that you're enjoying your bouquet of white carnations and we can't wait to serve you again.
Great price on flowers! Low enough price that we can sell for our fundraiser at a low enough price that they will sell out! Beautiful colors! Delivery arrived as scheduled.
Hi Gina, thank you for sharing your story! So happy that the beautiful colors and timely delivery of your blooms could help make your fundraiser a success. We appreciate your support and are thrilled to be a part of your fundraising efforts. Best of luck with your event!
Quick and easy ordering. Can't wait to see her face when they arrive.
That's wonderful, we are just as excited! Thank you for choosing our blooms and for loving our quick and easy process. Do come back again.
The roses and fillers arrived when scheduled and they were beautiful.
That's wonderful Charlene. We are so glad you're loving your order of fresh roses and fillers. Thank you for choosing us!
The roses were beautiful! I highly recommend this company.
Thank you so much for your 5-star review and wonderful recommendation. We are excited for you to shop with us again!
Delivered on time, great customer service! Florals were beautiful!
Thanks so much Destiny for sharing your wonderful experience with our florals. Our customer service team also appreciates your recognition of the hard work they've put in. We can't wait to serve you again.
We ordered 450 roses for a recital fundraiser. This is the second year that we've used Global Rose. This year there was one bundle of 25 in each box of 100 that was in pretty bad shape - brown, wilted or buds drooping. Some perked up with water. But many just didn't look as good as the rest.
Hi Melissa, thank you for choosing us again for your fundraiser. We appreciate your continued support. We're sorry for the unexpected issues with the roses in one of the bundles.
To better understand the situation and assist you accordingly, could you please write directly to [email protected] with your order number and photos of the affected roses. This will help our team assess the situation and work towards a fair resolution.
We strive to provide high quality flowers, and want to assure you that we take these matters seriously. Thank you for your kind understanding.
Amazing flowers. Good price to purchase. Wont find any better
That's amazing, thank you for your kind words and supportive nature. We love having you as a valued customer!
Very easy ordering process. The roses arrived on-time (and two days prior to event as requested). The packaging ensured they were shipped safely. After unpackaging and putting them in water with the provided packets, they bloomed out beautifully and had a lovely scent. Great product for the price. This is our second year (3rd order) using GlobalRose and we'll be making one more purchase for a graduation fundraiser. Definitely recommend.
Thank you for your wonderful feedback and for choosing GlobalRose again. We're thrilled that our ordering process was easy and that your beautiful roses arrived on time, bloomed wonderfully, and had a lovely scent.
We appreciate your continued trust in our team and our beloved floral products. Thank you for recommending us, and we look forward to serving you again for your graduation fundraiser!
Good, flowers looked great and held up.
They arrived a day late which made me nervous, but overall we were very happy.
Hi Jackie, thank you for your support and for sharing your experience with us. We apologize for the delay by our delivery partner but we really value your feedback and will use it to enhance our services. If you have any further questions or concerns, please don't hesitate to reach out to directly to us via our website live chat.
Wishing you many more beautiful and stress-free floral experiences with GlobalRose.
I misunderstood the quantity of ordering extra carnations and your customer service rep Maria reached out to clarify and adjust the order for me! I truly appreciated that!
We're sorry for any confusion regarding the quantity of carnations you wanted to order, but we're glad that Maria reached out to you and clarified the situation. Our team is dedicated to providing excellent service and ensuring that our customers have a positive experience. Thank you for sharing your feedback.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Alisa, congratulations on your big day! We're thrilled that the hydrangeas arrived in beautiful condition. Thank you for choosing us and for your kind recommendation. It was our pleasure to be a part of your special wedding celebration. If you ever need flowers in the future, we'll be here to assist you. Wishing you a lifetime of love and happiness!