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We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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I was a bit nervous about how the flowers would arrive and what condition I would receive them. They are carefully packaged and in great condition. I was very impressed with how beautiful all the flowers are. I contacted customer service because I was confused about the delivery date and was a bit weary that I had to go thru email. I was put at ease right away as they responded quickly and with such urgency. Thank you for the wonderful attention to detail and great customer service!
The most beautiful experience. I received them as a surprise and boy, wasn't it a beautiful surprise. I can't wait to do the same for someone else!
What a beautiful surprise! It makes us happy to know that you had a beautiful experience! We'd love to help you share the joy again. Thank you for choosing Global Rose!
Ordered multiple colored roses.
Received two types of red.
Close!
But……
Dear James,
Thank you for your message and we are very sorry for this issue. We kindly inform you that on Oct 18,2023 at 01:18 pm, we answered your claim with the following email:
"Dear James,
Thank you for being a valued customer.
I'm truly sorry to hear about your unfortunate experience with your order. Please accept our sincere apologies.
Your concerns have been escalated to our claims team at [email protected] (mailto:[email protected]). They will carefully review your case and respond to you within the next 24 business hours. We understand the importance of resolving this matter promptly and assure you that we will work diligently to address your issue in the best possible way.
To assist our team in resolving your concerns, please provide pictures of the items that require our attention as mentioned in our claims policy. We appreciate your cooperation in helping us rectify this unfortunate experience for you.
Best regards,
Global Rose!
Unfortunately, we haven't received any feedback or photos form you. Please reply to our email and we will be happy to make this up to you.
Have a great day!
Flowers arrived on schedule, and in great shape and condition.
That's great! We're happy that you were delighted with our beautiful flowers. We appreciate your feedback and we hope to continue providing you with more floral beauty.
Global Rose is wonderful. Their website is user friendly and makes ordering very easy.
We appreciate your kind words! Our user-friendly website is designed for you to have a smooth shopping experience. Thank you for your support and for choosing us.
I had no problems with Global Rose. Everything arrived perfectly on time and had the flowers that I wanted for my wedding. The flowers come with instructions and flower food. It was easy peasy.
Hi Carleen. We're so happy to have been a part of your special day! Thank you for choosing us and for sharing your positive experience. We wish you all the best in your journey ahead!
No real complaints about my shopping experience. The only I would say is that their selection is mildly limited - I couldn't find any marigolds anywhere. But other than that, it really was an easy shopping experience.
We appreciate your feedback and we're happy to hear you had an easy shopping experience! We value your input and will be taken into account to help us improve. Thank you for choosing Global Rose.
Congratulations on your wedding! We're happy to hear that the eucalyptus was beautiful and met your expectations! Thank you for choosing Global Rose. Best wishes!
I got 50 roses for my birthday from my fiancé and they arrived perfectly! Such beautiful buds! Will definitely be using them again! Thanks, Global Rose!
Best wishes to you! We're happy to hear that your roses arrived perfectly and that you'll be returning. Thanks for choosing us, and we look forward to serving you again!
Excellent experience and ordering my flowers ahead of time for this event would recommend using using them again dependable quality is excellent very satisfied
Thank you for the glowing review! We're pleased to hear about your excellent experience and dependable quality. We appreciate your high rating and look forward to serving you again!
Thank you for sharing your experience. We're sorry for the delay, your understanding is appreciated.
We ship our flowers on time and our commitment time frame states that you can receive your order +/- 1 Day of the scheduled date. We're glad the flowers arrived in good condition and met your expectations. Thank you for choosing Global Rose!
We use dozens of roses every year for the Catholic University Conway School of Nursing. They never let us down!
Thank you very much for your continued trust in us for the Conway School of Nursing. We're honored to be a part of your special occasions! We appreciate your love and support and we hope to continue providing you with more floral beauty in the future.
The roses were a gift to my daughter for her birthday. She was surprised and delighted with the gift and couldn't believe how beautiful they were. She and the rest of my family are GlobalRose customers forever!
It's always heartwarming to be part of your special occasions, wishing your daughter a happy birthday! It's great to know that your family is also part of Global Rose, we appreciate it.
Thank you for choosing us. If you ever need assistance please don't hesitate to reach out using our LIVE CHAT or via email at [email protected] Our team is at your service!
I ordered 100 red roses. All appeared to be well until I received the roses. They were limp and not the best quality. Unfortunately my interaction with their customer service team did not fair well either. They used the customary paragraph X section Z approach to deny the quality of the product when in reality when they shipped the roses within 2 days of my event there would have been no way to replace the roses in time.
So the only thing I would caution anyone about is...be careful of their suggestion that your order arrival date is 2 days prior to your event as that puts all of the pressure on YOU at the last minute to find alternate solutions if the quality is not what you expected. Also be mindful of and read all of the stipulations that they impose. Legal jargon is always written in favor of the company and rarely in favor of the customer.
Dear Michael,
Again, we are very sorry that your order was not what you expected. But as we mentioned in your claim, we noticed that you received o your order as scheduled on October 11 under FedEx tracking number 688493374768 but you contacted us 3 days after you received the flowers. Please note that our claims policy states that Global Rose need to be notified within the first 24 hours of receiving the goods in order to provide compensation. We could have sent you a replacement of your flowers to be delivered on the next day.
You can always check our claims policy in the order confirmation email you received at the time of the purchase.
Best regards,
Global Rose.
Everything was beautiful. The flowers arrived on time. They added so much to the wedding.
Congratulations Kathy, we're happy to have contributed to the beauty of your wedding day with our flowers. Thank you for choosing us!
Global Rose has great quality flowers. My order shipped within two days of ordering, and was great quality.
Thank you for your kind words! We're happy to hear that you were pleased with the quality of our products and we're glad that you had a quick delivery. We appreciate your support and look forward to serving you again in the future!
We ordered flowers for our wedding center pieces. The process was so simple and the flowers arrived timely and were stunning. I will use GlobalRose again.
Hi Jennie, congratulations on your wedding! We're happy to hear that our flowers added beauty to your centerpieces. Thank you for choosing GlobalRose, and we look forward to being a part of your special moments in the future.
Fantastic!
My flowers arrived in top shape, all 100 stems were individually wrapped in baggies of water. My bouquets received so many positive comments at our fundraiser banquet. Thank you Global Rose for sending my order on time.
We're so happy to hear your flowers arrived in great condition and made a positive impression! Thank you for choosing Global Rose and we hope to continue providing you with more floral beauty in the future.
Roses were in excellent condition
Arrived on time
Colors shown matched actual roses
We are glad to hear you enjoy the quality of our roses! Thank you for the feedback and we would love to brighten your days with more fresh and beautiful flowers in the future.
This the second time I've order from you guys and had wrote a letter for my girlfriend and it was not sent out with the flowers
Thank you for reaching out. We appreciate your review. When we ship next-day orders, the note is always added to the shipping label. Customer satisfaction is our #1 priority and we are always looking forward to improving our services. If you need real-time assistance while ordering in the future, we invite you to use our live chat service. Our team is at your service.
Thank you for choosing Global Rose. We hope your girlfriend enjoys the flowers.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your kind words, Marivel. We're so happy to hear your flowers arrived in great condition and that you had a positive experience with our customer service team. We're at your service whenever you need us and your satisfaction is our priority! Thank you for being part of Global Rose, we hope to serve you again!