Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of GlobalRose

GlobalRose

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.

You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.


globalrose.com
Miami, FL, United States
How would you rate GlobalRose?
grey stargrey stargrey stargrey stargrey star

GlobalRose Reviews Summary

The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
62
value
66
shipping
66
quality
64
This company responds to reviews on average within 1 day

Instant Feedback

8,628 reviews

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
Follow Jeannine B.
Unfollow Jeannine B.
Share Review
Report Review

Incorrect flowers sent
April 15, 2026

I received the incorrect color of hydrangeas the last time I ordered. The company reimbursed me but I did have to scramble to find more locally.

Date of experience: June 21, 2025
New Mexico
1 review
0 helpful votes
Follow Brad C.
Unfollow Brad C.
Share Review
Report Review

Feedback for today
April 15, 2026

Your idiotic Cookies banner is a pain and I may never order again if I have to deal with that. Gave no option for me to select to opt out, only to agree to all your uses which includes advertising etc. I don't want to be hassled. It kept blocking the bottom of the screen where I needed to select the next step unless I just said yes. Took me 20 minutes to check out trying to refresh then click fast before the banner blocked me.

Date of experience: April 15, 2026
Lina P. GlobalRose Rep
1 hour ago

We're sorry for the frustration this caused. Our site uses necessary cookies to ensure a smooth and secure checkout, including managing your cart and order flow. At this time, disabling them would prevent purchases from being completed.

We appreciate your feedback and are always working to improve the user experience. If you ever need assistance, please don't hesitate to reach out using our LIVE CHAT or via email at [email protected]

Ohio
1 review
0 helpful votes
Follow Jaimie J.
Unfollow Jaimie J.
Share Review
Report Review

Mostly satisfied
April 15, 2026

This is our fourth year ordering. We have been completely satisfied until last year. We had a bad delivery experience and didn't receive some of our order until after our recital. Overall, the flowers come in great shape.

Date of experience: June 12, 2025
California
1 review
0 helpful votes
Follow Elie M.
Unfollow Elie M.
Share Review
Report Review

Flowers
April 15, 2026

They came and I didn't expect them to actually still be good by the time they got there and the were absolutely amazing

Date of experience: April 15, 2026
Lina P. GlobalRose Rep
4 hours ago

Thank you for sharing! We're glad the flowers arrived beautifully and exceeded your expectations. We take great care in shipping and send them farm fresh to ensure they arrive in great condition.

Iowa
1 review
0 helpful votes
Follow Todd T.
Unfollow Todd T.
Share Review
Report Review

Generally, my go- to
April 15, 2026

Have ordered for years from Global Rose… the best for diy flowers for events or to send a gift.

Date of experience: April 15, 2026
Lina P. GlobalRose Rep
5 hours ago

Thank you for being a loyal customer. We're honored to be your go-to and look forward to being part of many more special moments!

New York
1 review
0 helpful votes
Follow HEATHER M.
Unfollow HEATHER M.
Share Review
Report Review

Anniversary flowers
April 15, 2026

The Calla lilies arrived in perfect condition.
The perfect anniversary flowers for my son and daughter-in-law!

Date of experience: April 20, 2025
Lina P. GlobalRose Rep
9 hours ago

Thank you, Heather. We're happy the Calla lilies were the perfect choice for such a special moment, and appreciate your feedback!

Florida
1 review
0 helpful votes
Follow Milvia A.
Unfollow Milvia A.
Share Review
Report Review

Good so far
April 15, 2026
Updated review

Good and easy we should have the option to all roses color without price change

Date of experience: April 14, 2026
Lina P. GlobalRose Rep
9 hours ago

Dear Milvia, We're glad the ordering process felt easier for you. Please note that prices increase in May due to high demand for Mother's Day, as shown when selecting your delivery date on our website.

We appreciate your feedback, and if you ever need assistance, feel free to contact us.


First time and a was super easy thanks 😊
April 29, 2025
Previous review

First time and a was super easy thanks 😊

Date of experience: April 28, 2025
Wisconsin
1 review
0 helpful votes
Follow Jennifer R.
Unfollow Jennifer R.
Share Review
Report Review

Anniversary party flowers
April 15, 2026
Updated review

The flowers (daisies, couple types of asters, greens) came right on time, were beautiful, and opened by the time of the party (delivery three days prior as recommended). Very happy with our purchase- ease of ordering online, quick delivery time window as I ordered on a Friday and needed delivery by following Wednesday, ability to track the order, quality of the flowers in their beauty and health. The only negative is that we purchased 5 boxes of flowers (three full 5 gallon buckets once we unboxed them- $500 worth of flowers), and the entire order only came with one small packet of fresh cut plant food. We had to create our own plant food from a recipe we had to find online. It would have seemed reasonable that each box came with a packet of plant food. The flowers received many compliments at the party!

Date of experience: April 8, 2026
Lina P. GlobalRose Rep
9 hours ago

Thank you for your feedback! We are happy to provide you with the best flowers and service, and are glad to have exceeded your expectations. We're always happy to help. In the future, feel free to reach out to share tips on flower care and solutions to keep your blooms fresh.


Lots of flowers to pick from
April 3, 2026
Previous review

Lots of flowers to pick from- by type, by color.

Date of experience: April 3, 2026
1 review
0 helpful votes
Follow Brandon G.
Unfollow Brandon G.
Share Review
Report Review

It was great
April 14, 2026

They came fast and in good condition no complaints on the experience. Would definitely recommend to a friend

Date of experience: April 14, 2026
Lina P. GlobalRose Rep
1 day ago

Thank you for taking the time to share your experience and for recommending us! We appreciate you.

Texas
1 review
0 helpful votes
Follow Cindy R.
Unfollow Cindy R.
Share Review
Report Review

I use Global Rose because of the ability to select the number of roses I want - for an anniversary each year. Easy shopping experience and nice quality flowers. Only issue I have is with Federal Express, who delivered the flowers one day later than originally promised, meaning the package spent an entire day on the original date on a hot truck, then went back to the hub, then was put on another truck the next day, then was finally delivered 24 hours late. Not good for the flowers freshness - and this happened two years in a row! - Not Global Rose's fault of course.

Date of experience: April 14, 2026
Virginia
1 review
0 helpful votes
Follow Victoria M.
Unfollow Victoria M.
Share Review
Report Review

Order was delayed and order was never delivered. I was refunded so I hope this experience is better

Date of experience: March 4, 2026
Lina P. GlobalRose Rep
1 day ago

We're sorry your order didn't arrive as expected. We truly appreciate you giving us another chance, and please know our team is always here to help and make things right, as your satisfaction is our top priority.

New York
1 review
0 helpful votes
Follow Salma A.
Unfollow Salma A.
Share Review
Report Review

Red roses were bad
April 14, 2026
Updated review

I order red roses for mother day, and they were bad. Most of them were so small and damaged. Hopefully the roses I'm ordering for mothers day are in better condition, if not i will be going to a different wholesale.

Date of experience: February 13, 2026
Lina P. GlobalRose Rep
1 day ago

Hi Salma,

Thank you for your feedback, and we're sorry to hear about your experience with the roses.

For cases like this, it's important that we are contacted at [email protected] within 24 hours of delivery, so our team can properly assist, review the issue, and offer a resolution.

Please feel free to reach out to us directly for any future concerns—we're always here to help.

Best regards,
Claims department


Mothers day roses
May 15, 2025
Previous review

My flowers came on time! The white roses were beautiful and big. I also ordered pink bonita roses, they were not as pretty. The pink ones were still closed and i did my best to open them but didn't really work.

Date of experience: May 15, 2025
1 review
0 helpful votes
Follow Susie S.
Unfollow Susie S.
Share Review
Report Review

Roses were a little limp
April 14, 2026

Our order came in on time, which we SO appreciated. We were a bit disappointed that they seemed somewhat limp. We will certainly purchase these again. We always order from Global Rose and we have had a greast experience with them most of the time.

Date of experience: April 14, 2026
Lina P. GlobalRose Rep
1 day ago

Dear Susie,
We're truly sorry to hear that your order didn't meet your expectations. We wish you had reached out to us upon receiving your order as you have done in the past, so we could have addressed the issue promptly and provided the best possible solution.
Unfortunately, we did not receive any communication regarding the quality of your order, which would have allowed us to send a replacement right away.
Please know that customer satisfaction is our top priority. You're always welcome to contact us within 24 hours of receiving your product, along with photos at [email protected], or connect with a live representative via our chat. Our team is here and happy to help!

Minnesota
1 review
0 helpful votes
Follow Teresa K.
Unfollow Teresa K.
Share Review
Report Review

I have been ordering from Global Rose for over 10 years with large quantities of roses and carnations. I cut the stems and place in water as soon as the flowers arrive. They last much longer than flowers bought in the local stores. I greatly appreciate this company!

Date of experience: December 5, 2025
Lina P. GlobalRose Rep
1 day ago

We're happy to provide beautiful flowers for your special events, and we're glad to meet your expectations. Thank you for sharing and for choosing us!

Alabama
1 review
0 helpful votes
Follow Jo L.
Unfollow Jo L.
Share Review
Report Review

Don't like the fact that I have to sign for my flowers! I am in a 2 story condo, by the time I get down they have left snd taken my flowers…..

Date of experience: February 17, 2026
Lina P. GlobalRose Rep
1 day ago

Thank you for choosing GR! We're glad you loved the flowers and service.
Please note that once you receive the tracking number, you can email us at [email protected] at least a day before delivery to request a signature release. While we'll gladly help, approval depends on the carrier.

Texas
1 review
0 helpful votes
Follow Marco H.
Unfollow Marco H.
Share Review
Report Review

I am filing a complaint against the company regarding a flower order I placed around February.

I paid extra for the order to be delivered on Valentine's Day, but it was delivered the day before. Because of that, I do not understand why I was charged extra for Valentine's Day delivery when that service was not honored as promised.

I also paid for 10 stemmed calla lilies, but only 6 flowers were delivered. On top of that, the note/message I included with the order was not delivered either.

My complaint is regarding the incorrect delivery date, the wrong flower quantity, and the missing note. I would like this issue reviewed and properly addressed.

Date of experience: February 13, 2026
Lina P. GlobalRose Rep
1 day ago

Dear Marco,

Thank you for your message, and we're sorry to hear about the issues with your order.

We would like to clarify that our deliveries operate within a commitment window of +/- 1 day from the selected delivery date. This means orders may arrive one day before or one day after the scheduled date depending on carrier routing, weather, or operational conditions.

That said, we still take all delivery concerns seriously, and we appreciate you bringing this to our attention. For us to properly investigate the details of your order (including delivery timing, quantity, and any missing items), please contact us at [email protected] within 24 hours of delivery.

We appreciate your understanding.

Best regards,
Global Rose Customer Service Team

Mississippi
1 review
0 helpful votes
Follow Kim R.
Unfollow Kim R.
Share Review
Report Review

Great customer service
April 13, 2026
Updated review

I had to reach out several times due to various questions and each time the customer service response was extremely quick and helpful!

Date of experience: April 13, 2026
Lina P. GlobalRose Rep
2 days ago

We're happy to help you and guide you through. Your satisfaction is our goal, and we appreciate your kind words!


I could not place an order until I created an account
March 29, 2026
Previous review

I could not place an order until I created an account.

Date of experience: March 29, 2026
Pennsylvania
1 review
0 helpful votes
Follow Kristen S.
Unfollow Kristen S.
Share Review
Report Review

Unopened flowers
April 13, 2026

The majority of the flowers did not open in time. They were scheduled to arrive 3 days before the event. They were a day late, which made it worse, but I should probably have scheduled them to arrive 5 days before the event in order for them to have opened in time.

Date of experience: April 5, 2026
Lina P. GlobalRose Rep
2 days ago

Dear Kristen,
We're truly sorry to hear that your order didn't meet your expectations. We wish you had reached out to us when you noticed the issue on April 5th or 6th, so we could have addressed the issue promptly and provided the best possible solution.
Unfortunately, we did not receive any communication regarding your order, which would have allowed us to send a replacement right away.
Please know that customer satisfaction is our top priority. You're always welcome to contact us within 24 hours of receiving your product, along with photos at [email protected], or connect with a live representative via our chat. Our team is here and happy to help!

1 review
0 helpful votes
Follow Janet M.
Unfollow Janet M.
Share Review
Report Review

The process of ordering flowers was easy, directions given for care and the whole delivery process. The flowers came in fresh and are still looking good after 1 week! Will definitely use GlobalRose again!

Date of experience: April 4, 2026
Lina P. GlobalRose Rep
2 days ago

Thank you for sharing your experience. We'd love to keep impressing you with beautiful blooms on your next order!

1 review
0 helpful votes
Follow Jackie B.
Unfollow Jackie B.
Share Review
Report Review

Will use them again
April 12, 2026

Great experience, website is easy to navigate. Communication was good regarding delivery. And flowers were fresh and beautiful.

Date of experience: April 12, 2026
Lina P. GlobalRose Rep
2 days ago

So happy the flowers arrived as expected and met your expectations. Looking forward to helping you again in the future!