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GlobalRose

4.5

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From the business

We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.

You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.


globalrose.com
Miami, FL, United States
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GlobalRose Reviews Summary

The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
62
value
66
shipping
66
quality
64
This company responds to reviews on average within 1 day

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8,627 reviews

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California
1 review
0 helpful votes
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Thank you
November 20, 2023

Everything was in great shape and arrived on time.

Date of experience: November 19, 2023
Lina P. — GlobalRose Rep
over a year old

Hi, Deb. We're glad to hear everything arrived on time and in great shape. Thank you for choosing Global Rose. We appreciate your positive feedback and if you ever need more floral beauty, we're here fr you!

Missouri
1 review
0 helpful votes
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Will be back!
November 20, 2023

The roses arrived on time and were gorgeous! We received so many compliments!

Date of experience: November 19, 2023
Lina P. — GlobalRose Rep
over a year old

Thank you, Elizabeth. This is great to hear! We're happy that the roses arrived on time and were gorgeous! Your compliments made our day. Can't wait to serve you again.

Florida
1 review
0 helpful votes
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Using the paypal to pay was confusing
November 16, 2023

I don't like paypal and the checkout process was a little confusing,

Date of experience: November 16, 2023
Lina P. — GlobalRose Rep
over a year old

We apologize for any confusion with the PayPal payment. Your feedback is valuable to us and we are always looking forward to improving our services. If you need real-time assistance while ordering in the future, we invite you to use our live chat service. Our team is at your service.

Florida
1 review
0 helpful votes
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Half were great roses
November 20, 2023

The dark pink roses were beautiful but the light pink roses were wet and brown so we didn't use them

Date of experience: November 13, 2023
Lina P. — GlobalRose Rep
over a year old

Dear A, we are very sorry that your roses were not what you expected. We are truly sorry about this. We have investigated and unfortunately, we don't have any message from you regarding the quality of your roses. We are very grateful to have you as a customer, and we kindly invite you in the future, to send us a message at [email protected] as stated in our claims policy within the first 24 hours of receiving your flowers and we will be more than happy to assist and make it up to you.
Regards,
Global Rose.

Alabama
1 review
0 helpful votes
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Thank you. On time and mostly in good condition. The snapdragons were starting to wilt, but, not bad and the arrangements turned out well.

Date of experience: November 12, 2023
Lina P. — GlobalRose Rep
over a year old

We're glad to hear your order arrived on time and in good condition. We apologize for any wilted snapdragons and appreciate your understanding. If you ever encounter issues, please reach out using our LIVE CHAT or via email at [email protected] Our team is at your service!

Thank you for choosing Global Rose!

Virginia
1 review
0 helpful votes
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Thx
November 13, 2023

Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good

Date of experience: November 12, 2023
Lina P. — GlobalRose Rep
over a year old

You're welcome! We're happy to have earned your appreciation. If there's anything more we can do for you, please don't hesitate to reach out. Thank you for choosing Global Rose!

Florida
1 review
0 helpful votes
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Awesome, the ordering process went smooth. I was updated on all shipments in a timely manner. Everything that arrived looked great and will definitely be using again

Date of experience: November 9, 2023
Lina P. — GlobalRose Rep
over a year old

Thank you, Alissa. We're glad that the ordering process was smooth, and that you appreciated the timely updates. We look forward to serving you again for more beautiful blooms. If you ever need assistance or have special requests, we're here for you!

Massachusetts
1 review
0 helpful votes
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Second order so pleased
November 9, 2023

Such a beautiful color peachy pink vintage. All of them are opening at the same time. Event is 3 days after delivery

Date of experience: November 9, 2023
Lina P. — GlobalRose Rep
over a year old

We're happy to hear the peachy pink vintage roses are blooming perfectly for your event! Our blooms love to show off. If you have any more questions or need assistance, we're here to help. Wishing you a beautiful event!

Wisconsin
1 review
0 helpful votes
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Hard to figure out the technology
November 16, 2023

I was very frustrated this year.I had to have a tech help me figure out the form. It was hard to find the colors I wanted.There is No Way to talk to a live person.I was also disappointed with the Assorted colors.
I thought there'd be some white, pink or other colors to make them more assorted.

Date of experience: November 8, 2023
Lina P. — GlobalRose Rep
over a year old

Hi Judy. We're sorry for the frustration you experienced and that the flowers didn't meet your expectations. Your feedback is very important and we're always looking to improve. Regarding the assortment, we appreciate your input and please keep in mind that our assorted color is a combination of colors randomly selected by our greenhouse teams with much love directly to your home.

If you ever need assistance please don't hesitate to reach out using our LIVE CHAT where one of our agents will gladly help, or via email at [email protected] Our team is at your service!

North Carolina
1 review
0 helpful votes
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Baby shower
November 8, 2023

I bought 50 roses for a baby shower and they arrived looking perfect and I got so many complements on the arrangements

Date of experience: November 8, 2023
Lina P. — GlobalRose Rep
over a year old

We're glad to hear that the roses made the baby shower special! It makes us happy to be part of your special occasions. Thank you for choosing Global Rose, Jana. If you ever need assistance, don't hesitate to reach out!

New York
1 review
0 helpful votes
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Mother Birthday
November 7, 2023

I ordered 70 Red Roses for my mother's 70th Birthday and she loved them! The roses were rich in color, fresh and delivered right on time!

Date of experience: November 7, 2023
Lina P. — GlobalRose Rep
over a year old

Thank you, Jennifer! We're so happy to have been part of your mother's birthday. We're honored to be your choice of beautiful flowers when it comes to special occasions. We appreciate your love and support, thank you for choosing us.

Best wishes for you and your mom!

Texas
1 review
0 helpful votes
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Fresh
November 7, 2023

Arrived as promised. Packaged very well so that no stems were broken. Fresh beautiful flowers

Date of experience: November 6, 2023
Lina P. — GlobalRose Rep
over a year old

Thank you, Lisa. We're glad to hear your flowers arrived as promised and in great condition! We aim to delight you with fresh, beautiful flowers each time. Enjoy them!

Florida
1 review
0 helpful votes
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Bouquet
November 14, 2023

I was expecting flowers to be arranged in a bouquet and them not being was a little disappointing.

Date of experience: November 6, 2023
Lina P. — GlobalRose Rep
over a year old

Hi Marcus, thank you for your feedback. We're sorry for any disappointment. On our website, we state that they arrive in bouquets of 25 stems each, but not arranged due to the fact that the flowers are grown in and shipped from our greenhouse in Colombia, South America, and it is highly likely that a pre-arranged bouquet would be crushed or damaged during international shipping. We apologize for the confusion and disappointment, but with them, you can create your own beautiful bouquets.

Florida
1 review
0 helpful votes
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Would highly recommend!
November 3, 2023

Quick and easy to place an order, fast delivery and careful handling, no issues!

Date of experience: November 3, 2023
Lina P. — GlobalRose Rep
over a year old

Thank you for your high rating. We appreciate your kind words and support. Do come back for more fresh-cut flowers!

Iowa
1 review
0 helpful votes
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Quality fresh bulk flowers
November 2, 2023

Always happy with the long stem carnations that we order every year for our school musical!

Date of experience: November 1, 2023
Lina P. — GlobalRose Rep
over a year old

Thank you for being a valued customer! We're happy to hear you're happy with our long-stem carnations. Thank you for choosing us for your school musical. If you ever need more, we're at your service!

Wisconsin
1 review
0 helpful votes
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NOVEMBER FLOWERS
November 2, 2023
Updated review

Pleased with your service but the roses and hypercium berries aren't a true orange as shown on your website.

Date of experience: November 1, 2023
Lina P. — GlobalRose Rep
over a year old

Thank you for your feedback. The color intensity of a flower depends on factors such as sun intensity, rain, soil nutrients, etc. We try extremely hard to ensure our photos are as life-like as possible, but please understand the actual color may vary slightly from your monitor. We appreciate your feedback and if you ever need assistance, don't hesitate to reach out.


Wedding flowers
June 13, 2023
Previous review

Juan was great at getting back to me with a tracking number that I didn't receive. I have to say though I had 26 unusable roses and unfortunately had to go to a local store to get more to finish the bridal bouquet. I attached a photo.

Date of experience: June 12, 2023
Massachusetts
1 review
0 helpful votes
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Great prices and awesome flowers.
October 30, 2023

The prices are great and the rose quality even better.

Date of experience: October 30, 2023
Lina P. — GlobalRose Rep
over a year old

Thank you, Diane. We're happy that you enjoy our beautiful flowers and process. We appreciate your support if you ever need assistance please don't hesitate to reach out using our LIVE CHAT or via email at [email protected] Our team is at your service!

North Carolina
1 review
0 helpful votes
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Great online floral shopping experience I will definitely be ordering flowers again from here!

Date of experience: October 29, 2023
Lina P. — GlobalRose Rep
over a year old

Thank you, Whelan. Your happiness is our reward and we're happy to hear that you had a great online floral shopping experience with us! Do come back whenever you need us.

Missouri
1 review
0 helpful votes
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Seamless process
October 25, 2023

Received exactly what I ordered on time. Regular communication of the status

Date of experience: October 25, 2023
Lina P. — GlobalRose Rep
over a year old

Thank you for your positive feedback! We're glad that you received your order on time and met your expectations. Thank you for choosing us.

Kansas
1 review
0 helpful votes
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Great experience overall! Thank you!
October 25, 2023

I was a bit nervous about how the flowers would arrive and what condition I would receive them. They are carefully packaged and in great condition. I was very impressed with how beautiful all the flowers are. I contacted customer service because I was confused about the delivery date and was a bit weary that I had to go thru email. I was put at ease right away as they responded quickly and with such urgency. Thank you for the wonderful attention to detail and great customer service!

Date of experience: October 25, 2023
Lina P. — GlobalRose Rep
over a year old

Thank you for your kind words, Marivel. We're so happy to hear your flowers arrived in great condition and that you had a positive experience with our customer service team. We're at your service whenever you need us and your satisfaction is our priority! Thank you for being part of Global Rose, we hope to serve you again!