On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Looking for carnations for Mothers Day event and was easy to use.
Thank you for sharing your experience with us. We're happy to have brightened your day with our flowers. If you ever need more blooms, we're here for you!
They arrived on time. I have cut them and put in water in refrigerator... praying they look pretty on Mothers day
Thank you for sharing! We're happy that your flowers arrived on time. Keeping them in water will help them stay fresh. We're sure they'll look stunning on Mother's Day! If you need any further assistance, feel free to reach out.
Delivered on date requested. Product type acceptable. Easy ordering.
We're glad to hear that your order was delivered on the requested date and that you found the product acceptable! Thank you for your positive feedback!
Bulk flowers arrived in great shape. Very happy with the colors. Great quality. Arrived on time. Thank you. I will purchase again from Global Rose. I purchased 300 carnations multi color and couldn't have been happier.
Thank you for your kind words and for choosing Global Rose. We're delighted to have met your expectations, and we look forward to serving you again for your future floral needs.
The flowers arrived on time and beautifully, perfect for my event!
Thank you for the 5-star rating and for choosing Global Rose to help make your event special. If you ever need flowers for future occasions, we'll be here to assist you.
I had some problems with the flowers, but Global Rose handled it very well, I can't thank them enough for all their help. They delt with the issue quick and effetely. I will be a returning customer.
Thank you for sharing your experience with us! We're sorry to hear that you encountered problems, but we're glad that we were able to resolve the issue to your satisfaction. Providing excellent customer service is our priority. We look forward to serving you again as a returning customer. If you ever need anything in the future, please don't hesitate to reach out.
Global Rose kept me apprised of each step in the delivery. The roses are beautiful. Would absolutely order again.
We're delighted to hear that you had a positive experience with Global Rose! Thank you for appreciating our communication and your kind words about the roses. We love to have met your expectations, and we look forward to serving you again in the future.
I will say that some of them looked a little brown or squished, but I guess you get what you pay for.
Dear Joe,
We are very sorry that your order didn't meet your expectations and we wish you had contacted us as soon as you received your order on May 07 so we could fix your issue in the best possible way.
We kindly inform you that our customer satisfaction is our number one priority and you always can reach us within the first 24 hours of receiving your product and providing photos at [email protected] or through our live chat and speak with a live representative. Our team is at your service!
We invite you to check our Flower Care tips available at the following link:
https://globalrose.com/flower-care
The website was very easy to use
I enjoyed my experience but wished I had more red and pink carnations than white.
Thank you for your feedback! We're glad to hear that you found our website easy to use and that you enjoyed your experience. We appreciate your suggestion regarding the carnation colors, and we'll take it into consideration. If you ever need assistance with your order or have specific preferences, feel free to reach out. We're here to help!
Great service! Great product! Great delivery!
I give them
Thank you for the review and the 5-star rating! We're happy to hear that you had a great experience with our service, product, and delivery. We look forward to serving you again in the future. If you ever need anything, we're here to help!
I use GlobalRose's regularly. At least 4 times a year. I have for at least three years now. The delivery has always been on the day requested before noon. Price is very competitive. I've ordered many different varieties of flowers and have always been satified except once. They immediately made the the situation right. I highly recommed GlobalRose's for all your floral needs.
I particularly like the snapdragons and spray carnations and roses! Buy with confidence!
Thank you so much, Jim, for your glowing review and your continued trust in Global Rose! We greatly appreciate your loyalty over the past three years. We're happy that our delivery has consistently been on time and that you've been satisfied with our competitive pricing and wide variety of flowers. We're committed to ensuring your satisfaction and will always make things right if there's ever an issue. Looking forward to serving you with more snapdragons, spray carnations, and roses in the future!
Disappointed in the "color assortment"of roses when they arrived. Ordered 100 roses. Only two colors were shipped. More than likely will not order again.
Dear Sherie,
Thank you for your order and for reaching out. We are sorry that your order was not what you expected.
We kindly remind you that on the product description and "Product Information" tab for the product you chose (100 Assorted Roses) the following disclaimer is shown: "Our Assorted color is a combination of colors randomly selected by our greenhouse teams and is not an exact reflection of the pictures associated with this item."
In the future, if you want to receive specific colors, we invite you to choose our product:
100 Roses Your Choice of Up to 4 Colors https://globalrose.com/flowers/your-choice-roses-medium-100-b.html, where you can choose the colors you want to receive in your assortment.
For the pricing not really worth it. I hope this doesn't happen to anyone else
Dear Ashley,
We are very sorry that your order didn't meet your expectations and we wish you had contacted us as soon as you received your order on Nov 07 so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could send you a replacement as soon as possible.
We kindly inform you that our customer satisfaction is our number one priority and you always can reach us within the first 24 hours of receiving your product and providing photos at [email protected] or through our live chat and speak with a live representative. Our team is at your service!
It was great service and delivery for my mom. I always order flowers from this company
We're glad that you and your mom enjoyed our service and the flowers! Thank you for your continued support and trust in us. We look forward to serving you again in the future!
Thank you, Tracy! We're very happy to hear that you think our flowers are the best and most beautiful. Thank you for choosing Global Rose for your floral needs. If you ever need more flowers or assistance, we're here for you.
Best ever great experience. I use them all the time
We're happy to hear you had a great experience with us! Thank you for choosing Global Rose. If you ever need more flowers or assistance, we're here for you.
Have always had a great experience with Global Rose
Thank you for your continued support and kind words! We're delighted to hear that you've consistently had great experiences with us. Your satisfaction is our priority, and we look forward to serving you again in the future.
Flowers are beautiful. We got lots of variety of colors. Only one small problem was getting them half of our order came in on Monday and half came in a day late on Tuesday.
Dear Melanie. Thank you for sharing your feedback! We're delighted to hear that you found the carnation flowers beautiful and enjoyed the variety of colors. We apologize for the inconvenience caused by the delay. If you have any questions or concerns, please feel free to reach out and we'll help you. We appreciate your support!
A large order of 61 white roses to be delivered to my home. I wanted them delivered on Monday to distribute to my staff for nurses Week. Unfortunately there was a signature required by FedEx for pick up which delayed a day. Two roses were kinda crushed and a few outer petals were yellowish but could be removed. Overall good purchase.
Thank you for sharing your experience with us, and we're glad to hear that overall it was a good purchase for your celebration! We apologize for any inconvenience caused by the delay, after placing your order you received a confirmation email that mentioned a signature is required for delivery.
Your feedback is valuable, so, if you ever need assistance in the future, please don't hesitate to reach out at [email protected] and if you have any issues with your flowers our claims team is here to help at [email protected] we're at your service!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're happy that you found our website easy to use! Thank you for choosing us for your Mother's Day event. We hope the carnations bring joy to the occasion. If you need anything else, we're here to help!