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We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Needed carnations for graduation: Easy ordering and got the flowers on time.
The flowers came as expected on the day I requested. They were beautifully and carefully packed.
Thank you so much for the 5-star rating! Your satisfaction is our priority, and we're glad to have met your expectations.
We order from Global Rose each year for Mother's Day handouts in our church. The flowers always arrive on time and are completely perfect. Anytime broken ones arrive they are refunded or are rushed right to us. We will be using Global Rose for years to come
Thank you for your loyalty and trust in Global Rose for your Mother's Day handouts at your church! We're delighted to hear that the flowers always arrive on time and in perfect condition. Ensuring your satisfaction is our priority, and we're glad to hear that any issues with broken flowers are promptly resolved. We're honored to be part of your tradition and look forward to serving you for many more years to come.
Great communication. Timely delivery. Quality products.
Thank you for acknowledging our great communication, timely delivery, and quality products. We're here to provide exceptional service every step of the way.
Excellent except I ordered all white, pink and red. I received some yellow and other colors.
Dear Debbie,
Thank you for reaching out to us.
We are very sorry to hear that some of the carnations you received did not match your order. However, keep in mind that the product you ordered includes an assortment of red, white, pink, hot Pink, peach, pastel, and bi-color blooms.
If you confirm some of the flowers are the wrong color, we kindly request that you provide us with pictures of the flowers you received, including any stickers on the box that reference the color or variety. This information will greatly aid our investigation and allow us to address the situation appropriately.
Rest assured that we are committed to making things right and providing you with the product you initially intended to receive. We appreciate your cooperation in helping us rectify this unfortunate experience.
If you have any further questions or concerns, please don't hesitate to reach out to us. Our dedicated team is here to assist you every step of the way.
Best regards,
Federico
That look great and come here on time! The only problem I had was the rubber bands that were wrapped in them cut some flowers
Dear ANGELICA,
Thank you for reaching out to us.
We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to discuss further. Can you please confirm how many stems arrived in bad shape and provide pictures of all stems that need our attention?
We look forward to hearing back from you. Your feedback helps us improve our services, and we appreciate your cooperation.
Best regards,
Federico
Box had whole in it when it arrived. There for the flowers have already started to wilt. I am hoping they will be ok for tomorrow morning for our Muffins with MOM breakfast.
Dear Kent,
We are very sorry about the delivery issue. It seems like FedEx didn't treat your package with the same care that we packed it. About your carnations, we kindly inform you that our customer satisfaction is our number one priority and you can always reach us by providing photos at [email protected] or through our live chat and speak with a live representative. Our team is at your service!
You added a signature required that I was not expecting, never had that before. Almost didn't get the flowers on the day I was expecting. Could of used some advanced notice
Dear Robert. Thank you for your order and feedback. After placing your order you received a confirmation email that mentioned a signature is required for delivery. In the future, you have the option to request a signature release so FedEx leaves the package on your porch without requiring a signature. Just send us an email with your order # and authorization for a signature release. Thank you for choosing GR!
Ordering process was easy, and flowers were delivered on the scheduled date. However, two of the 16 bundles of carnations (25/bundle), the flowers (pink) looked "old" - brown hue and wilted. Otherwise, the bulk of the flowers looked fine.
Dear Scott,
We are very sorry that your order of carnations didn't meet your expectations and we wish you had contacted us as soon as you received your order on May 07 so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could send you a replacement as soon as possible.
We kindly inform you that our customer satisfaction is our number one priority and you always can reach us within the first 24 hours of receiving your product and providing photos at [email protected] or through our live chat and speak with a live representative. Our team is at your service!
The ordering and delivery process was easy and quick. We were disappointed that the product we received was not as pictured - the website showed an assortment of colors, but our delivery was all the same color. Many of the petals were browned on the edges.
Dear Christina,
Thank you for reaching out to us.
We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to discuss further. Can you please confirm how many stems arrived in bad shape and provide pictures of all stems that need our attention?
Regarding the colors, we are sorry there was some confusion, however, the product ordered was pink roses.
We look forward to hearing back from you. Your feedback helps us improve our services, and we appreciate your cooperation.
Best regards,
Federico
We're glad to hear you're happy! Making your experience easy and convenient is what we strive for. Thank you for your kind words and for choosing Global Rose. If you ever need assistance again, we're here for you!
I received my roses today and unfortunately they came damaged.
Dear Jessica,
We are very sorry that your order didn't meet your expectations and we wish you had contacted us as soon as you received your order on May 08 so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could send you a replacement as soon as possible.
We kindly inform you that our customer satisfaction is our number one priority and you always can reach us within the first 24 hours of receiving your product and providing photos at [email protected] or through our live chat and speak with a live representative. Our team is at your service!
Can't pass up the deal. This is the 2nd year I have bought red roses to give out to employees for Mother's day and they love them. We only loose a few out of a couple hundred, they come packaged extremely well and come with flower food
We're honored to be a part of your Mother's Day tradition for the second year! It's wonderful to hear that your employees love the red roses. Thank you for your loyalty and for appreciating the care we put into packaging and providing flower food. Here's to many more years of happy celebrations with Global Rose!
Order annually for mothers day. Always timely and beautiful product. Will order again.
Thank you for your continued support and loyalty! We're happy that you're satisfied with our timely deliveries and beautiful products year after year. We appreciate your trust in us and look forward to serving you again for many more Mother's Day celebrations to come!
My shopping experience was very easy, and the flowers came when they said that they would. The flowers were not quite open, yet which was perfect because my event was not until 2 days after delivery. The flowers were beautiful!
We're happy that the flowers arrived just in time for your event! It's great to know that they were at the perfect stage for your occasion. Thank you for choosing us and for sharing your positive feedback. We look forward to serving you again in the future!
Had a few discolored roses, but overall good shape. Hope they don't open too much before Sunday as they are not the tight blooms I expected.
Dear First,
Thank you for reaching out to us.
Flowers may arrive slightly dehydrated due to the long journey from South America, but do not panic! With appropriate care, you can bring them back to looking great within the next 12 hours.
Upon receiving your floral box, we recommend trimming the stems around ½ inch" and placing them in clean room temperature water with the provided flower food. We invite you to follow these simple care tips to keep your flowers looking fresh and beautiful: https://globalrose.com/flower-care.html
Please keep in mind that most of our fresh roses will come with 3 guard petals that may have a different color than the true color of the rose. For example, white roses have green or brown guard petals. You may remove them once the flowers start to bloom. Watch this video to learn more about guard petals: https://www.youtube.com/watch?v=gz4hGnDVhYc&feature=youtu.be
If your flowers still appear wilted or dehydrated, please provide pictures and we will be glad to discuss further.
Best regards,
Federico
This was my first time ordering from this site and I did so because I thought ordering from a flower vendor would be much better quality. But half of the roses I received were either more than completely bloomed and therefore falling apart and/or they were almost completely brown/dead. I had to throw 5 of the flowers away, they couldn't be saved. All of the flowers were very very fragile. I could've gotten the same exact quality of flowers at any grocery store. I wish I was exaggerating. I also wish I would've thought to take a picture of the flowers before trashing them but I was already on a time crunch and highly annoyed
Dear India,
We are very sorry that your order didn't meet your expectations and we wish you had contacted us as soon as you received your order on May 08 so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could send you a replacement as soon as possible.
We kindly inform you that our customer satisfaction is our number one priority and you always can reach us within the first 24 hours of receiving your product and providing photos at [email protected] or through our live chat and speak with a live representative. Our team is at your service!
I have had nothing but excellent service. The flowers are spectacular
Thank you for your kind words about our flowers. Your satisfaction means the world to us. Looking forward to serving you again soon!
Received the wrong color. Very disappointed. Trying to get resolved with the company.
Dear Ken,
We are very sorry that your order arrived in an incorrect color. Our claims team sent you an email Today May 09 at 11:51 am providing a solution. Please check your email 🙂
Our team is at your service!
Love shopping with them. Easy to use and nice flowers to choose from.
Thank you for your wonderful feedback! We're glad you find our website easy to use and enjoy our wide selection of flowers. We're here to make your shopping experience enjoyable and hassle-free. Looking forward to serving you again soon!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Kathy. We're happy to have been part of your celebration. Thank you for your kind words about our easy ordering process and timely delivery. If you ever need flowers for future occasions, we're here for you.