Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of GlobalRose

GlobalRose

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.

You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.


globalrose.com
Miami, FL, United States
How would you rate GlobalRose?
grey stargrey stargrey stargrey stargrey star

GlobalRose Reviews Summary

The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
61
value
65
shipping
65
quality
63
This company responds to reviews on average within 1 day

Instant Feedback

8,505 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Clare M.
Unfollow Clare M.
Share Review
Report Review

Beautiful roses - vivid color
May 6, 2024

The roses are beautiful and in nice quality. They were delivered in great condition and on time. I'm satisfied.

Date of experience: May 6, 2024
Lina P. — GlobalRose Rep
over a year old

We're happy that you're satisfied with the beautiful roses and the quality of your order! Ensuring timely delivery and excellent condition is our priority. Thank you for your positive feedback! If you ever need more flowers or assistance in the future, we're here for you.

Illinois
1 review
0 helpful votes
Follow Danielle C.
Unfollow Danielle C.
Share Review
Report Review

Timely and good product
May 6, 2024

Roses were on time a good quality. Would use them again.

Date of experience: May 6, 2024
Lina P. — GlobalRose Rep
over a year old

We're delighted that the roses met your expectations! Thank you for your positive feedback and for considering us for future purchases. Your satisfaction is vital to us! If you need anything else, don't hesitate to reach out.

Michigan
1 review
0 helpful votes
Follow Donna H.
Unfollow Donna H.
Share Review
Report Review

Easy website to navigate - ordering process was quick and easy.

Date of experience: May 6, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your feedback! If you ever need assistance please don't hesitate to reach out using our LIVE CHAT or via email at [email protected] Our team is at your service!

Colorado
1 review
0 helpful votes
Follow Jamie K.
Unfollow Jamie K.
Share Review
Report Review

Great on time service!
May 6, 2024

Thank you for the beautiful flowers for my daughter's bridal shower. They arrived on time and were perfect.

Date of experience: May 6, 2024
Lina P. — GlobalRose Rep
over a year old

You're most welcome! It warms our hearts to hear that the flowers added to the joy of your daughter's bridal shower. Ensuring timely delivery and perfection in every bouquet is our pleasure. Wishing your daughter a lifetime of happiness!

Oklahoma
1 review
0 helpful votes
Follow Irene B.
Unfollow Irene B.
Share Review
Report Review

Excellent
May 6, 2024

Very responsive and professional via online chat. Flowers arrived in the morning or the day they were scheduled to arrive. Excellent packaging.

Date of experience: May 6, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your kind words! Providing prompt and professional service is our priority, and we're happy your flowers arrived as expected. We take great care in our packaging to ensure your blooms arrive fresh and beautiful. We appreciate your feedback!

New York
1 review
0 helpful votes
Follow Aryeh T.
Unfollow Aryeh T.
Share Review
Report Review

Stems were very thin
May 6, 2024
Updated review

Some of the flowers were broken off and some of the stems where bent in half

Date of experience: May 6, 2024
Lina P. — GlobalRose Rep
over a year old

Dear Aryeh,
We are very sorry that your order didn't meet your expectations and we wish you had contacted us as soon as you received your order on May 03 so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could send you a replacement as soon as possible.
We kindly inform you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at [email protected] or through our live chat and speak with a live representative. Our team is at your service!


Very nice though i would like more variety
November 28, 2023
Previous review

Very nice though i would like more variety

Date of experience: November 27, 2023

I am a little upset that I was supposed to receive...
November 6, 2023
Previous review

I am a little upset that I was supposed to receive a discount on this order but did not! Please give me the promised discount

Date of experience: October 29, 2023
Missouri
1 review
0 helpful votes
Follow Sarah P.
Unfollow Sarah P.
Share Review
Report Review

Great!
May 6, 2024

Received on time and every flower was in great condition! Packaged carefully.

Date of experience: May 6, 2024
Lina P. — GlobalRose Rep
over a year old

We're delighted to hear your flowers arrived on time and in great condition! Our team takes great care when packaging each order. Thank you for choosing Global Rose! If you ever need more flowers, we're here for you.

New York
1 review
0 helpful votes
Follow Joyce Z.
Unfollow Joyce Z.
Share Review
Report Review

N/A
May 6, 2024

I dont want to leave a review in writing
Thank you

Date of experience: May 6, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your 5-star rating! If you ever need assistance please don't hesitate to reach out using our LIVE CHAT or via email at [email protected] Our team is at your service!

Georgia
1 review
0 helpful votes
Follow Kim Y.
Unfollow Kim Y.
Share Review
Report Review

Beautiful carnations for Mother's Day gifts. Will definitely order again!

Date of experience: May 6, 2024
Lina P. — GlobalRose Rep
over a year old

Dear Kim. Thank you for choosing Global Rose for your Mother's Day gifts! We're happy you loved the carnations. Looking forward to serving you again soon!

New York
1 review
0 helpful votes
Follow Sameh H.
Unfollow Sameh H.
Share Review
Report Review

Thank you
May 6, 2024

Thank you for great product & awesome service. I really appreciate the process.
Hope we may get a special rate for a nonprofit organization in our orders
Thank you

Date of experience: May 5, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your kind words and for choosing Global Rose, your support means a lot to us!

Florida
1 review
0 helpful votes
Follow Johana M.
Unfollow Johana M.
Share Review
Report Review

I expect more
May 6, 2024

When I received the roses, not all of them had the long stem as I ordered them. Likewise, many of the roses were crushed and withered.

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 5, 2024
Lina P. — GlobalRose Rep
over a year old

Dear Johana,

Thank you for reaching out to us.

We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to discuss further. Can you please confirm how many stems arrived in bad shape and provide pictures of all stems that need our attention?
Regarding the size of the stems, the roses should should have been 24"-26" long. If they are smaller please send us a picture of them next to a ruler or something similar so we can investigate the issue.
We look forward to hearing back from you. Your feedback helps us improve our services, and we appreciate your cooperation.

Best regards,
Federico

Georgia
1 review
0 helpful votes
Follow Iris P.
Unfollow Iris P.
Share Review
Report Review

Easy, fast, reliable
May 6, 2024

Legit company offering quality roses delivered directly to your door. No false advertising, very happy customer!

Date of experience: May 5, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your trust in Global Rose! We're happy to hear that we exceeded your expectations with our service and the quality of our roses. We take pride in providing a straightforward and reliable experience for our customers. If you ever need more roses, we're just a click away!

New York
1 review
0 helpful votes
Follow JESSICA G.
Unfollow JESSICA G.
Share Review
Report Review

4 dozen roses with at least half very wilted. Greens all look good though. So disappointed. 2nd time using GR. had hoped for better

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 5, 2024
Lina P. — GlobalRose Rep
over a year old

Dear JESSICA,

Thank you for reaching out to us.

We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to discuss further. Can you please confirm how many stems arrived in bad shape and provide pictures of all stems that need our attention?

We look forward to hearing back from you. Your feedback helps us improve our services, and we appreciate your cooperation.

Best regards,
Federico

California
1 review
0 helpful votes
Follow Carolyn S.
Unfollow Carolyn S.
Share Review
Report Review

Amazing roses
May 6, 2024

Amazing roses. Highly recommend to treat your lover.

Date of experience: May 5, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your glowing recommendation! We're happy that you loved our roses. Treating your loved one with beautiful flowers is always a great idea! If you ever need more, we'll be here to help spread the love.

Kentucky
1 review
0 helpful votes
Follow Marcie B.
Unfollow Marcie B.
Share Review
Report Review

Beautiful roses
May 6, 2024

Shipping was a little hard on them. Too many days in the heat. Hoping they last at least a week though. We will see. They came back to life once in water.

Date of experience: May 5, 2024
Lina P. — GlobalRose Rep
over a year old

Dear Marcie. We're sorry to hear about the shipping conditions affecting your flowers. Thank you for letting us know. But do not worry, with appropriate care, you can bring them back to looking great within the next 12 hours. If you have any concerns or need further assistance, please don't hesitate to contact us. Your satisfaction is important to us!

Texas
1 review
0 helpful votes
Follow Stephanie X.
Unfollow Stephanie X.
Share Review
Report Review

Beautiful
May 6, 2024

Such beautiful flowers and the order process was seamless!

Date of experience: May 5, 2024
Lina P. — GlobalRose Rep
over a year old

We're delighted that you found our flowers beautiful and the ordering process seamless! Thank you for choosing Global Rose. If you ever need more flowers or assistance, we're here for you.

Florida
1 review
0 helpful votes
Follow ADAM T.
Unfollow ADAM T.
Share Review
Report Review

👌
May 6, 2024

The package came on time and in good condition. One thing I did not realize is that they came in a larger cardboard box and required a lot of unpacking but overall it was a good experience

Date of experience: May 5, 2024
Lina P. — GlobalRose Rep
over a year old

Dear Adam. We're glad that your package arrived on time and in good condition! Thank you for your feedback regarding the packaging, we'll take this into consideration and if you have any further suggestions or need assistance in the future, please feel free to reach out. Your satisfaction is important to us!

Texas
1 review
0 helpful votes
Follow Esmeralda L.
Unfollow Esmeralda L.
Share Review
Report Review

Beautiful roses.
May 6, 2024

Everything was great but they started turning brown a day after :( I guess lighter color? Not sure but red ones lasted longer and looked much healthier than rose colored ones but overall pretty.

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 5, 2024
Lina P. — GlobalRose Rep
over a year old

Dear Esmeralda,

Thank you for reaching out to us.

We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to investigate your case further. Please provide pictures of the items that need our attention and let us straighten this unfortunate experience for you.

Flowers may arrive slightly dehydrated due to the long journey from South America, but do not panic! With appropriate care, you can bring them back to looking great within the next 12 hours.

Upon receiving your floral box, we recommend trimming the stems around ½ inch" and placing them in clean room temperature water with the provided flower food. We invite you to follow these simple care tips to keep your flowers looking fresh and beautiful: https://globalrose.com/flower-care.html

If your flowers still appear wilted or dehydrated, please let us know and we will be glad to discuss further.

Best regards,
Federico

Florida
1 review
0 helpful votes
Follow Claudia K.
Unfollow Claudia K.
Share Review
Report Review

Wow
May 6, 2024

Stunning roses! 🤩 Have recommended to everyone I know!

Date of experience: May 5, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your glowing review! We're happy that you found our roses stunning and that you've been recommending us to your friends and family. If you or anyone you know ever need more beautiful flowers, we'll be here to help.

Pennsylvania
1 review
0 helpful votes
Follow Daniel R.
Unfollow Daniel R.
Share Review
Report Review

Very happy
May 5, 2024

It was very easy ordering everything arrived on time. My wife was very happy thank you.

Date of experience: May 5, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for choosing Global Rose! We're glad your order arrived on time and made your wife happy. Your satisfaction is our priority and we're happy you chose GR for your special moments. If you need anything else, just let us know!