On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I was very happy with my purchase and also the look on my wife face said it all! It was our 5 yr anniversary and I purchased the 50 red rose package! They were absolutely gorgeous and stunning! The color on the rose were a deep rich red and every time we walk into our home they make a statement! Thank you for a smooth delivery definitely recommend and will order again from here!
It was on my bucket list to buy myself 100 roses. Not only did the roses arrive exactly when they said they would, they were incredibly well packaged and absolutely gorgeous.
We aim to provide the best quality and service, and we're happy the roses exceeded your expectations. Thank you for sharing and for choosing us!
I have been ordering water tubes for several years. They come in fast! Great quality, and they come easy to fill and cap.
Thank you for choosing GR! We're committed to continuing to provide you with fast service and quality products for all your floral needs.
I do appreciate that I was able to get roses for my wife last minute however what was advertised isn't what I got. I thought the flowers would come already put together and not in some box and if there was an option for that I would have paid extra. My wife was still happy about the roses but it didn't have the effect I was looking for.
Dear Olubunmi. We're glad your wife enjoyed the roses. On our website, we include detailed product information for each flower. For 100 Red Roses, we do mention they come in bunches of 25 stems each, so you receive four bouquets in total.
Next time, if you have any doubts or questions while reviewing the product details, please don't hesitate to reach out to our team using our live chat or at [email protected]. We'll be happy to assist!
Mums, and blue delphinium were beautiful. We mad 12 table centerpieces and 3 larger vases for a big celebration of life event, and these flowers were perfect for the occasion. The flowers arrived on the specified day packaged to foster freshness. We followed instructions in preparing them. We are extremely satisfied!
Thank you for sharing your experience! We're glad the flowers were perfect for the occasion. Your satisfaction is our priority, and we'd be honored to serve you again.
They get the bouquets to you right on time and they are to die for!
Thank you for loving our flowers and sharing your feedback. We're happy to be part of your special moments with our blooms!
Your satisfaction is our priority, and delivering quality flowers is always our goal. Thank you for choosing us as your bulk supplier!
Came late... looked dead... some lost all petals when I wanted to place them in water & minerals after cutting the stem... some gained strength... but lost petals from the first moment om amd that continued
Dear Klaus,
We are very sorry about this issue. Please note that on September 19,9:01 am, we sent you the folllwing email:
"Flowers may arrive slightly dehydrated due to the long journey from South America, but do not panic! With appropriate care, you can bring them back to looking great within the next 12 hours.
Upon receiving your floral box, we recommend trimming the stems around ½ inch" and placing them in clean room temperature water with the provided flower food. We invite you to follow these simple care tips to keep your flowers looking fresh and beautiful: https://globalrose.com/flower-care.html
Please keep in mind that most of our fresh roses will come with 3 guard petals that may have a different color than the true color of the rose. For example, white roses have green or brown guard petals. You may remove them once the flowers start to bloom. Watch this video to learn more about guard petals: https://www.youtube.com/watch?v=gz4hgndvhyc&feature=youtu.be
If your flowers still appear wilted or dehydrated, please provide pictures and we will be glad to discuss further."
Unfortunately, you haven't reached us regarding your order and showing an update on the flowers. Therefore, we haven't had the chance to make it right.
Your customer service is consistent and the petals are much better than those from local florists.
We're grateful for your feedback! We're happy that our customer service and products have exceeded your expectations. Providing consistent quality and care is what we strive for, and we're honored to be your go-to choice for flowers.
I have been a customer of Global Rose for 26 years. I married all my daughters with these flowers. They are of excellent quality and sophistication. Thank you.
It's an honor to have provided flowers in so many special moments. Thank you for choosing us, and we look forward to continuing to serve you with more beauty and quality in the future.
I have always loved buying my flowers from Global Rose since I've celebrated all my daughter's wedding. The flowers always arrived beautifully wrapped and fresh. Thank you.
We always order carnations for our annual "A Time for Remembrance" event. Great flowers, hassle free!
We're honored to be part of your event each year. Thank you for choosing us! We look forward to providing beautiful flowers for many more occasions.
My anniversary blooms for my wife arrived a day after scheduled and worst than that was poor quality of blooms. I have purchased multiple times last few years from Global Rose and always on time and excellent quality. I can accept 1 day late but not at all happy with poor quality of blooms we received.
We're glad you enjoyed our flower selections and appreciate your comments, as they help us improve. We'll continue working to make your shopping experience smoother and more enjoyable.
If you ever need assistance, please don't hesitate to reach out using our LIVE CHAT or via email at [email protected]
I purchase your blue and white hydrangea for arrangements that I made for my firend's bridal shower. Every stem was perfect on arrival and opened beautifully for the event. Guests told me that the flowers were still perfect in their arrangements a week latert! Amazing quality and service!
We're happy our flowers helped make your friend's bridal shower so special. Knowing they lasted a whole week after is the best compliment. Thank you for choosing us!
Amazing healthy beautiful flowers. Vending is amazing.
It's our pleasure to provide you with exceptional blooms and service, and we look forward to assisting you on your future occasions.
I have ordered from Global Rose on three other occasions and have always received beautiful flowers just when I needed them.
We're happy our flowers have consistently met your expectations for your special moments. Thank you for choosing us!
I have ordered from three times from Global Rose for wedding for my Friends daughters and my own! Each time the Flowers were over the Top Beautiful!
Everyone was So Happy with the Flowers!
Thank you Global Roses for making their weddings Extra Special! 😍🌹💛🙏🏻
Thank you so much! We're happy the flowers made each wedding extra special and beautiful.
We look forward to being part of your future celebrations!
Great customer service. The order was received timely and damage free.
Thank you for sharing your experience! We're happy our flowers were perfect for your special day and we look forward to serving you again.
Thank you for your feedback, Ben. Our team would be happy to guide you step by step or answer any questions. Please reach out anytime via our live chat or email us at [email protected] so we can assist you directly.
Just placed my second order. The first time, my order was in good packaging and had decent quality flowers except for 3 that were broken. I hope that this second order arrives well.
Dear Kyle,
Thank you for sharing your feedback and for placing a second order with us! We're glad to hear that the packaging and overall quality met your expectations, though we're sorry a few stems arrived broken.
For future reference, if you ever encounter any issues, please reach out to us within 24 hours of delivery at [email protected] with photos so our team can investigate and assist right away.
We truly appreciate your trust and look forward to making sure this next order arrives in perfect condition!
Best regards,
The Global Rose Team
Dear Jason,
Thank you for your feedback! We're glad to hear you enjoyed the roses. We sincerely apologize again for the past issue with the color mix-up — that's not the experience we want for our customers.
For future reference, in cases like this we kindly ask that you contact us within 24 hours of delivery at [email protected] with pictures of the flowers received. This allows our team to investigate the issue promptly and provide the right solution.
We truly appreciate your continued trust and look forward to serving you with the perfect order next time.
Best regards,
The Global Rose Team
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing! We're honored to have been part of your anniversary celebration. Your satisfaction is our priority, and we look forward to bringing more stunning blooms in the future.