On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The Amber Roses I ordered for a fall wedding were bright red and did not look anything like the online pictures of orange hughes. They looked more like the Tatiana rose. Needless to say 75 roses that I couldn't use had to be given away. I spent the day before the wedding driving around looking for 75 orange roses. Had to settle for only 36 kind of orange roses. Quite stressful. Otherwise, ordering was easy.
I ordered a slew of white roses for my daughter's wedding. They arrived in perfect condition for prepping and opening and we had almost zero loss. They were not very 'white' more of an ivory blush, but everything worked out and they were beautiful.
The color was a bit of an issue as there was a significant difference with the other bright whites but we made it work and everything was 'perfect.'
(note for photo- bulk of flowers were from a different vendor, the white/ivory roses that are in white buckets were the product ordered from Global Rose)
Thank you for sharing your feedback. We're glad the roses arrived fresh and in great condition. The roses you ordered were our Assorted White Roses, which can naturally vary in ivory and white tones. We're happy they worked beautifully for your daughter's wedding and added to the perfect day!
I made a bouquet bar for my So n's wedding, the flowers I received were absolutely beautiful, fresh, and vibrant. All the wedding guest enjoyed, making their own bouquets and thought it was a special touch.
I also made a centerpiece arrangement that was stunning and was the focal point of the cocktail hour.
We're glad the flowers made your son's wedding so special! Thank you for sharing your feedback and letting us be part of such a meaningful celebration.
I have such a great experience with using global rose for several wedding related events for alll my children. It is my go to when I need to be guaranteed that I have the flowers I need in time and they are always perfect.
We're honored to be your choice for your occasions! Thank you for your continued trust. Delivering beautiful, timely flowers is always our greatest joy.
Ordering from nGlobal Rose is so easy and convenient
Shipping was prompt, but the white spray roses were browned and limp. The full size roses were limp and browned, but also still quite closed, making their use in bouquets and arrangements less pleasing than they could have. Neither were worth the money spent.
Hi Josie,
Thank you for sharing your feedback with us. We're truly sorry to hear that your spray roses and full-size roses did not arrive in the condition we strive to deliver. While roses may sometimes appear limp or dehydrated upon arrival due to transit, they should perk up after proper hydration and care.
In cases like this, we always encourage customers to reach out to us right away with photos so our claims team can review the flowers and provide assistance. Your comments are very valuable to us, and we will share them with our quality control team to help prevent similar issues in the future.
We sincerely apologize for the disappointment and hope to have the opportunity to serve you better in the future.
Best regards,
The Global Rose Team
I encountered a website glitch trying to reset my password and couldn't do it. I emailed customer service and customer service was prompt and helpful, and I was able to complete my order.
We're glad our team quickly assisted so you could complete your order. We're always here to serve you. Thank you for your kind words!
I have enjoyed the flowers and the service with my recent orders. I've ordered carnations and plan to order roses. I just was going to say my recent order of daisies was not the best quailty with yellow leaves and not as fresh looking.
Dear Sarah,
Thank you so much for your continued trust in Global Rose and for sharing your feedback with us. We're glad to hear you've enjoyed your previous orders and are planning to try our roses soon!
We're truly sorry that your recent daisy order did not arrive in the best condition. Yellowing leaves and a less-than-fresh appearance are not up to the quality standards we strive to deliver. Whenever this happens, we encourage our customers to contact us within 24 hours of delivery with pictures so we can review the issue and provide a proper resolution.
Your feedback helps us improve, and we look forward to serving you again with flowers that fully meet your expectations.
Sincerely,
The Global Rose Team
Product came entire day earlier, which made me very nervous for flowers not to make to the weekend, but they did. Still prefer to get it on a requested day. Other than that quality of product was very good
Dear Maria. Thank you for your review! Our deliveries are made within our commitment time frame of ±1 day from the scheduled date to ensure freshness. We're glad the Anthuriums lasted beautifully and met your expectations.
We appreciate your trust and look forward to serving you again!
I wanted to add something blue to my small wedding, for the tradition and because it's both mine & husband's favorite color. The blue hydrangeas were the perfect nod. I ordered 10 stems. When they came in, I immediately took them out of the box, cut them and put them into water. They opened up beautifully by the next morning and I made several bouquets for me and for a table decoration. They looked both modern and traditional for our intimate wedding. Great color and are still looking good 5 days later!
Thank you for sharing your experience! We're glad the blue hydrangeas were the perfect touch for your special day.
We appreciate you letting us be part of your celebration, and if you ever need more beautiful flowers, our team is at your service.
The flowers ordered last year were beautiful. (I am unable to order from my phone because the website doesn't fit right and constantly gets hung up. AUG'24 & now, SEP'25. Thankfully, I am able to order from my computer. LOVE your flowers! Ty!
Thank you so much for your kind words and continued support! We're delighted to hear you loved your flowers. We're sorry to hear about the difficulty ordering from your phone, and we'll be reaching out directly so you can share more details with us. Your feedback truly helps us improve, and we're always striving to make your experience better every day!
Received on 9/18 Issue with FedEx delivery set up
Upon opening the "warm box" some of the roses were full bloom some remained closed buds. Placed them with damp cloths into the refrigerator. On the morning of 9/20 stripped all the foliage from each rose & began removing multiple petals that were already brown with heads gone limp. Stems widths ranged from slender to wide & not all stems same length. Did a 2nd cut wrapped them in floral wrap & placed into water pebbles to maintain hydration up & throughout the ceremony
Dear Danette,
Thank you for sharing your feedback and for allowing us to be part of such a meaningful celebration. We are very sorry to hear about the condition of some of the roses you received and the inconvenience this caused.
Please note that in cases like this, we kindly ask customers to contact us at [email protected] within 24 hours of delivery so our team can properly investigate and assist with a resolution. This policy is in place to ensure we can review the flowers while they are still fresh and address any issues quickly.
We truly appreciate your comments, as they help us improve our service and better serve our customers in the future.
Best regards,
Customer Service Team
I ordered the gyps Ophelia/filler bundle. We were using hydrangea stems from our own garden and supplementing with red tea roses that I just bought locally. The gyps Ophelia and filler were beautiful and easy to care for and use. I am not creative at all, but we received so many compliments on the nine or so arrangements we made.
Your satisfaction is our priority, and we're honored to have played a part in your special floral creations. Thank you for sharing and for choosing Global Rose!
I ordered 100 white roses for my wedding. They came packed beautifully and delivered on time. I took them out to let them breathe and get some water immediately they bloomed beautifully and filled out. They really completed the look and feel of the wedding I wanted thank you so much.
Thank you for sharing your experience, Charlotte. We love that the roses helped create the look you wanted. We're honored to have been part of your special day and appreciate you choosing Global Rose!
Delivery was expected on a Friday. The recipient was not home, so the attempt to redeliver was not until Monday. The heat and lack of water affected their condition. I am very disappointed and do not understand why the roses were not left on the recipient's porch for Friday delivery as requested.
I was very happy with my purchase and also the look on my wife face said it all! It was our 5 yr anniversary and I purchased the 50 red rose package! They were absolutely gorgeous and stunning! The color on the rose were a deep rich red and every time we walk into our home they make a statement! Thank you for a smooth delivery definitely recommend and will order again from here!
Thank you for sharing! We're honored to have been part of your anniversary celebration. Your satisfaction is our priority, and we look forward to bringing more stunning blooms in the future.
It was on my bucket list to buy myself 100 roses. Not only did the roses arrive exactly when they said they would, they were incredibly well packaged and absolutely gorgeous.
We aim to provide the best quality and service, and we're happy the roses exceeded your expectations. Thank you for sharing and for choosing us!
I have been ordering water tubes for several years. They come in fast! Great quality, and they come easy to fill and cap.
Thank you for choosing GR! We're committed to continuing to provide you with fast service and quality products for all your floral needs.
I do appreciate that I was able to get roses for my wife last minute however what was advertised isn't what I got. I thought the flowers would come already put together and not in some box and if there was an option for that I would have paid extra. My wife was still happy about the roses but it didn't have the effect I was looking for.
Dear Olubunmi. We're glad your wife enjoyed the roses. On our website, we include detailed product information for each flower. For 100 Red Roses, we do mention they come in bunches of 25 stems each, so you receive four bouquets in total.
Next time, if you have any doubts or questions while reviewing the product details, please don't hesitate to reach out to our team using our live chat or at [email protected]. We'll be happy to assist!
Mums, and blue delphinium were beautiful. We mad 12 table centerpieces and 3 larger vases for a big celebration of life event, and these flowers were perfect for the occasion. The flowers arrived on the specified day packaged to foster freshness. We followed instructions in preparing them. We are extremely satisfied!
Thank you for sharing your experience! We're glad the flowers were perfect for the occasion. Your satisfaction is our priority, and we'd be honored to serve you again.
They get the bouquets to you right on time and they are to die for!
Thank you for loving our flowers and sharing your feedback. We're happy to be part of your special moments with our blooms!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Kelli,
Thank you for sharing your feedback with us. We are very sorry to hear that the roses you received did not match the expected color and that this created stress right before such an important event.
While natural variations in rose shades may occur, we completely understand how disappointing it must have been to receive flowers that did not align with your needs. In these situations, we always encourage our customers to reach out to us right away with photos so we can review the order and provide a timely resolution.
We truly appreciate your comments about the ease of ordering, and your feedback will be shared with our team to help us improve both product accuracy and customer experience.
Best regards,
The GlobalRose Team