On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I've been ordering from Global Rose for at least half a decade. Always, the highest quality and most beautiful roses, also the most reasonably priced.
This is my third or fourth time ordering from global rose for random event events. The flowers are always beautiful and ordering them a few days before ensures that they are at their fullest most beautiful blooms by the time of the event.
We love being part of your special moments, and we thank you for choosing our flowers!
Several times the person receiving the flowers said they were wilted and the wrong color. Contacting customer service to rectify the gift was a nightmare. Had seriously thought of going with another seller.
I have ordered before & the order got here the day I requested. On time and very nicely packaged. The flowers were fresh and beautiful.
Thank you for your trust in us! We're happy that everything looked fresh and beautiful as expected. We love to meet your expectations and appreciate your feedback.
I ordered roses for my daughter's wedding and they were spectacular. I had a friend who is a florist and she commented on the high quality of the roses. We are very pleased with Global Rose!
We're honored to have been part of your daughter's wedding! Thank you for trusting us with such a special moment. We're happy they were everything you expected, and we appreciate your sharing this.
All of the flowers we ordered for my daughter's wedding were better than I could have ever hoped for. My sister who works as a florist asked where I got my flowers because they were so high quality. When I told her Global Rose, she looked at the website and couldn't believe how reasonable the prices were. Not only were the roses and hydrangeas top quality, but the consumer experience was very professional. Packaging, FedEx delivery, Floral care, and communication was top notch. I highly recommend Global Rose for any occasion.
We ordered roses and hydrangeas for my daughter's wedding. They came well packaged and in 24 hours they were open and so beautiful. We received many compliments on the flowers. I highly recommend global rose.
They are always friendly and greatly helpful. It is rare for me to have problems with. My order but if there is one, they find a way to make it right.
Thank you for your kind words! We're happy to provide a positive experience, beautiful flowers, and great customer service.
We're at your service whenever you need us!
I hope this order works out, I ordered through Amazon wholesale and my poor flowers were rough... I lost a lot but prior to that experience I always got great product so... I am willing to try again for my Mother's Day drop :) Oh and they came late!
Hi Tramaine,
Thank you for your feedback and for giving us another opportunity—we truly appreciate your continued trust.
We're sorry to hear about your previous experience with the condition and timing of your order. For any issues like this, we kindly ask that you contact us within 24 hours of delivery at [email protected], along with photos. This allows our team to review the situation promptly and provide the appropriate resolution.
We're committed to delivering a great experience and hope your upcoming Mother's Day order arrives perfectly.
Best regards,
Global Rose Customer Service Team
I never receive the actual invoice for any order I place… I have to call to get one…. Please look into a fix for this…. Thanks
Dear Timothy. The order confirmation, which includes your invoice details, is automatically sent to the email address provided at checkout.
We're sorry for the inconvenience you've experienced in receiving your invoice. We're always happy to help, and glad we could assist when you reached out.
This is the 3rd order for flowers. While they do come nicely packaged. They are late for delivery. 2 days at least over the last few times. Let's hope this one gets there Monday as scheduled.
We're sorry to hear about your past experience and understand how important timely delivery is.
Regarding your previous order in February, the delay was due to a HAZMAT emergency at the FedEx hub, which was an unexpected carrier issue outside of our control. We did our best to communicate and resolve the situation at that time.
As for your upcoming order scheduled for April 30, that delivery date has not yet arrived. If you notice any issues or have concerns, please don't hesitate to contact us right away at [email protected]
So we can assist you promptly.
We truly appreciate your continued business and look forward to providing you with a smoother experience this time.
The process for finding what I want was quick and easy, no hassle. Customer service was great to work with for getting tax exemption setup as well.
We appreciate you sharing this! It's great to hear everything came together smoothly, from finding what you needed to getting your tax exemption set up. Our team is always happy to help.
Love your flowers
A lot of the time I get two different shades of the same color
Did not receive this weeks TUESDAY DELIVERY TO LAS VEGAS
Hi Margot,
Thank you so much for your kind words—we're really glad to hear you love our flowers and appreciate your continued subscription!
We're sorry to hear about the variation in shades. Since our flowers are grown naturally, slight differences in tone can occur, but we understand consistency is important and appreciate the feedback.
Regarding your Tuesday delivery to Las Vegas, we sincerely apologize that you did not receive it. That's definitely not the experience we want for our subscribers. Please reach out to us at [email protected] with your order details so we can review what happened and make this right for you as quickly as possible.
We truly value your support and look forward to resolving this for you.
Best regards,
Global Rose Customer Service Team
Website makes ordering easy. Global rose is my go to for flowers.
Thank you for your kind words! We're happy to be your go-to for flowers, and appreciate your support.
Excellent Flowers every time we order, plus the chat and service are easy to use. We order a few hundred flowers every year and couldn't be happier with the carnations for Mother's Day.
We're glad that everything met your expectations and appreciate your trust. Thank you for choosing Global Rose!
We order a few hundred carnations every Mother's Day, every year the flowers look outstanding, we get them the Thursday before and by Sunday they are perfectly open, people love them! People say they last for over a week! Beautiful flowers, great service via the chat, and great pricing! We couldn't be happier.
The order was for a church event and a part of the order came very late. I was in a terrible spot.
Hi Reshma,
Thank you for your feedback, and we're truly sorry to hear about the delay, especially given that this was for a church event.
We understand how important timing is for these occasions. Please note that all deliveries operate within a ±1 day commitment window from the selected delivery date, as outlined in our shipping policy. In some cases, carrier-related delays can still occur beyond this window.
If your order arrived outside of this commitment period or you experienced a significant delay beyond what is stated in our policy, please contact us directly at [email protected] so our team can review your case and assist you further.
We appreciate your understanding and the opportunity to look into this.
Best regards,
Global Rose
I've ordered carnations for our school's Mothers Day celebration for many years, and we're always satisfied with the price and the quality of the carnations.
Thank you for your continued trust! We're honored to be part of your celebration, and we are happy to provide you with the best quality and value.
Flowers sent to my mother in Hawaii arrived in bad shape, where the flowers fell off the stems and the rest were really wilted. I wrote to them and they sent another order out and the flowers were fine. They should ship out the flowers with some water in a tube to keep it fresh.
Hi Dale,
Thank you for taking the time to share your feedback.
We're very sorry to hear that the initial shipment to Hawaii did not arrive in the expected condition, but we're glad we were able to send a replacement and that the second delivery met expectations.
We appreciate your suggestion regarding additional hydration during transit. Due to the way our flowers are packed to ensure safe transport and proper hydration upon arrival, we follow specific shipping methods; however, feedback like yours is very valuable and will be shared with our team as we continue working to improve our processes.
Thank you again for your understanding and for giving us the opportunity to make things right.
Best regards,
Customer Service Team
On time delivery and flowers look great! I order carnations about a week ahead of time so they have time to bloom. They last a long time too.
That's the quality we strive to provide in every order, and we are glad to have met your expectations. Thank you for sharing your experience!
It was fine, first time I knew of Global Rose and was pleasantly surprised on the quality of the flowers.
Thank you for giving us a try and for sharing your experience! We're glad the flowers exceeded your expectations and lasted beautifully. That's what we aim for.
I am satisfied with this order, beautiful flowers, service was great and timely. Thank you.
So hard to place this order. When I tried to complete the send to info, it kept going to a page where I couldn't complete the order. Had to exit and come back in twice
Thank you for sharing this feedback. We're sorry to hear about the trouble you experienced while placing your order. We're here to help anytime via live chat or at [email protected] if needed. We appreciate your patience!
I have purchased so many orders through Global Rose and they always arrive on time and in great condition!
Providing joy through our flowers is what we love to do, and we thank you for choosing Global Rose. We appreciate your kind words!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much! Knowing that our roses have consistently met your expectations in both beauty and value makes us happy. We're grateful to be your go-to and are here to assist with your floral needs.