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Online Retailer of Eyewear. Main products or services include Eyeglasses, Sunglasses, Prescription Lenses, Blue Light Blocking Lenses, Transitions Lenses. Business type: Online Retailer. Secondary features include Virtual Try-On, Customizable Prescription Lenses, Wide Selection of Frames and Styles.
This summary is generated by AI, based on text from customer reviews
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Not sure if it was noted elsewhere but my glasses came boxed with a cute plastic case, a cleaning cloth, and a mini screwdriver for keychain. And the glasses are stylish and well made at a great price point. Couldn't ask for more.
I bought glasses with the right prescription, I received my glasses and I see better without them. Totally out of focus. Total garbage. Then after trying to contact them to see if I could get a refund 4 days after receiving them. They offered nothing but a 50% refund or repair them. I refused both because I should get a total refund. Why would i want them to make me new glasses they messed so badly on the pair they made for me. PLZ PLZ PLZ STAY AWAY FROM THESE CROOKS. THEY ARE THE WOREST
Dear Ronald,
Sorry for the inconvenience.
Our customer service has emailed you to confirm your PD number and segment height, we will email you again to look into this issue.
Sorry again.
These glasses are fabulous! They quality is excellent. I get complements whenever I wear them. A great buy for the price.
Dear Stephanie,
Thank you so much for your support and review!
We will try to do better in the future.
I just received my glasses and I'm very happy with them. I got them 10 days after putting in the order which is pretty fast. I had no problems in the ordering process. The frame ear pieces are flimsy which will keep me from breaking them because they move back and forth. They are a perfect fit and you get the first pair free. Also they have a program where you get 100 points worth $1 when you order your first pair and if you share photos of yourself and write a review on their website or social media you get a $5 credit and they have a coupon for 30% off your entire order and every time you refer someone you get credits that way too. When you order again you can use a coupon and your credits. I can't think of anything else they could do to make it better.
Dear Tammie,
Thank you so much for your support and review!
We will try to do better in the future.
Amazing glasses for this price. I have a pair of MCM frames and they are so heavy on my face so i was looking for something lightweight and fresh. I chose the light pink frames and they are gorgeous. Exactly what I wanted. I took them to my optimal spot and got my prescription put in them. If you were hesitating on buying these, I highly recommend that you purchase them.
Dear Lula,
Thank you so much for your support and review!
We will try to do better in the future.
Aesthetically I've never been as satisfied with a pair of glasses as I am with these.
Delivered on time as promised, nice size glasses case.
All in all I like these glasses so much, I intend buying a ‘0' magnification pair to wear outdoors for protection and to watch television.
Dear Miranda,
Thank you so much for your support and review!
We will try to do better in the future.
Glassesshop... what can I say? I love this shop. The overall shopping experience is amazing. They've always gotten my prescription right each time. I was able to snag some lightweight frames that look gorgeous on me. Especially in champagne color. Wait time is usually 2 weeks for me when I purchase single vision lenses but it takes longer for blue block and other special coatings. I usually get the free index because my prescription isn't too high. The higher your prescription the higher index you'll have to choose which will cost more. They will recommend the proper index for you based on your prescription. That step is important because if you choose a low index when you should choose a higher one then your lenses will probably be very thick and sticking out of the frame. No one wants that. Anti reflection is definitely a must. The lenses will be clearer than reflective ones. You also won't get that harsh reflection of the light in your glasses when you take pictures(the frame at the bottom on the photo included doesn't have anti reflective coating but the ones above it does. You can tell the difference) PD or pupillary distance is also important. The best thing to do is call your optometrist and ask them for that. If that's not possible there are many sites that teach you how to measure it yourself. Please make sure to double check all of your info before check out because glassesshop is very limited in their response time. They are taking steps to boost their customer service but as for now just make sure that everything is to your satisfaction before ordering. Be sure to check out their deals before placing an order because you definitely don't want to miss out on any coupon codes. They have an ongoing bogo deal so check that out to get more for your buck. They have a referral program where you'll get an incentive for each person you refer plus a points program. Check it out.
Dear Mo,
Thank you so much for your support and review!
We will try to do better in the future.
My second purchase went just as smooth as the first. I used their BOGO promo and got 2 pair of gorgeous glasses. Check out their deals.
I find it less expensive to shop online (eyewear) and select my glasses. I use the frame for my Rx. For this amazingly glamorous design, I paid less than $80.00 versus a selection at the Eye Drs that is close to $200.00 and less attractive.
Go with Glassesshop.com; satisfaction guaranteed!
Dear Joan,
Thank you so much for your support and review!
We will try to do better in the future.
Love Love! I have had this style of frame for two years and didn't want to change them. The price at my eye doctor was 184.00. I was surprised and super excited to find these for 80.00! Great quality and very stylish.
Dear Sue,
Thank you so much for your support and review!
We will try to do better in the future.
I ordered 1 pair of these (black frames with pink mirror lenses) and I had to order another pair (black frames with blue mirror lenses) they are so cute. They fit my face well and I love the skinny "stems". Thicker stem glasses tend to give me headaches because they are too snug at my temples/by my ears. These are nice and don't feel cheap either. Def a must have when i was on vacation!
Dear April,
Thank you so much for your support and review!
We will try to do better in the future.
Honestly I didn't have high expectations for these blue light block glasses. But I was wrong. They do what they're supposed to. And they're stylish too. I have transitioned into working from home and a result spends most of my 8 hours starting at a computer screen. These glasses have prevented eye strain, headaches, etc. I'm really glad I took the chance and bought these. I would recommend them.
Dear Mabel,
Thank you so much for your support and review!
We will try to do better in the future.
Exactly as described. Perfect fit, nice clean look. Superbly packaged. Ordered thru this company because the price was much less costly than the retailer I visited. Very very happy with this order. Also delivered faster than anticipated. Thank you.
Dear Willie,
Thank you so much for your support and review!
We will try to do better in the future.
Super happy with these glasses! Great bargain and awesome look! YES, they are AUTHENTIC! You CAN make these into prescription seeing glasses because the lenses they come with can come off and be replaced with better high quality prescription lenses of your choice VIA your EYE DOCTOR! This is defenitely the cheaper way to go if you want eyeglasses! Nice and sturdy, good fit, the temples aren't too tight or too loose, the nose pads sit perfectly on the nose without discomfort and you DON'T need to keep adjusting them like most eyeglasses! 10/10!
Dear Carolyn,
Thank you so much for your support and review!
Have a great new week.
Always a 5 stars product. I'm a repeat customer. I really like Glassesshop sunglasses because they are sturdy, fashionable, cool, well made, and great quality. I get a lot of compliments every time I wear them. The mirror ones are my favorite. Good sun protection. I'll keep buying more for sure.
Dear Gertrude,
Thank you so much for your support and review!
Have a great weekend.
I cant ser anything out of these glasses. There like putting pop bottles to your eyes. They sais i oeder wrong lenses bacause i ordered progressive lenses. Don't order from this rio off place. They only want to refund 50%. For something, I can't even use or wear now. Pitiful!
Dear Linda,
Sorry for the inconvenience.
According to our return policy, if you have ordered wrong lenses, we could refund 100% store credits or 50% money back.
Sorry again.
In love with how these glasses fit! They are perfect. I already got so many compliments from friends and strangers! What I love about these is that they don't feel cheap or flimsy like others, they are very well made and good quality too! Definitely going to add my prescription to these frames so I can wear them everyday! Overall it's an excellent product and I'm now planing to get other styles!
Dear Virginia,
Thank you so much for your support and review!
Have a great weekend.
I received my first order from them, and in fact the site was very great service, product quality and fast delivery of the order on time, Thank you
Dear Sondus,
Thank you so much for your support and review!
Have a great weekend.
I LOVE these glasses. They are so cute. I've gotten a lot of compliments on them. The yellow tint for blue light protection is PERFECT. It's usually too yellow and gives me a headache. I usually wear with a face mask when I wear these and they, of course, fog sometimes but not too bad. Highly recommend.
Dear Crystal,
Thank you so much for your support and review.
Have a nice day!
I have ordered from glassesshop 3 times this past year. 2 pair of sunglasses and 4 eye glasses for distance. Delivered within 3 weeks. Love them all!
Dear Patricia,
Thank you so much for your support and review.
Have a nice day!
I got an email that my glasses I ordered on January 12 shipped on January 22nd, however the link to the tracking information in the email directs me directly to the general USPS website, rather than the specific tracking information. Since the tracking number wasn't in the email I had to log in to my account to look it up. So far, it's February 4th and despite the email telling me they'd been shipped two weeks ago, they have not been and are stuck in pre-shipment.
Dear Kayla,
Sorry for the inconvenience.
We confirmed your tracking info had no updates from the day we sent it to the post office, our customer service will email you to solve this issue.
Sorry again.
Answer: Package shipped from China and did not find them trustworthy. Returns not easy and bad customer service. Product quality was also very very cheap
Answer: Also, you could email us with your order number at: [email protected], we will further assist you.
Answer: Standard shipping can take 2 to 2 ½ weeks from date of ordered to delivery at your doorstep. Keep in mind, any questions the lab may have or missing information may affect this shipping time frame. Expedited shipping can take 1 to 1 ½ weeks from date of ordered to delivery at your doorstep. Keep in mind, any questions the lab may have or missing information may affect this shipping time frame.
Answer: Because of Covid, I paid $25 for expedited shipping. Unbelievably I received a tracking shipping number in the morning and received my glasses that night!
Answer: This company offers horrible customer support. There are many more companies out there who actually provide customer service. Their return policy is deceiving. The return policy is misleading first stating 90 days then telling you to read below. Now it is only 14 days and only 50%.
Answer: Mine took over a month. Had to ask where they were several time as they don't keep you posted
Answer: I received mine. Progressive space is nauseating and color change is sunlight is nonexistent. I was suppose to have both. Poor glasses
Answer: Are you selecting from the First Pair Free tab on the homepage? If you have pay attention to the fees associated with your lens package. If all is standard there is no extra charge.
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Dear Ethel,
Thank you so much for your support and review!
We will try to do better in the future.