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Online Retailer of Eyewear. Main products or services include Eyeglasses, Sunglasses, Prescription Lenses, Blue Light Blocking Lenses, Transitions Lenses. Business type: Online Retailer. Secondary features include Virtual Try-On, Customizable Prescription Lenses, Wide Selection of Frames and Styles.
This summary is generated by AI, based on text from customer reviews
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I order a pair of glasses they're not the same ones that is on the website so I tried to return them and get my money back they told me I could only have half of the money. I tried several times to get a hold of them put on hold for 45 minutes or longer I finally got someone this morning and he said read the policy he will not get all your money back just half plus I have to pay for shipping again this is the worst webpage I've been on in a while
DO not buy from this place! Its based in China and they lie about being in US. I ordered frames from them and the quality is worse than a dollar store frame. The whole operation is based in China - The customer service is terrible and communication is not helpful and very scripted.
1) Frames are not like the pictures. The quality is terrible! They are very flimsy and look very cheap plastic quality.
2) The lenses even after upgrading are terrible quality and do not follow your prescription. I had a headache after wearing them for 5 minutes.
3) They have a shadow US address to make it look like a US company however that is a sham! The company is purely China based and the quality explains itself.
Do not waste your money, I am fighting to get my money back
Dear Viktor,
Sorry for the inconvenience.
Our packages to Canada in late June were all held up in USPS post office, so we had to remake your order and shipped them from our lab to you directly by expedite shipping. Our customer service will look into your issue on the glasses and refund, please check out your mailbox or spam folder later.
Thank you so much for your patience.
Just got my new prescription sunglasses from here. I am very happy with how they turned out. Fit great, look great and the shipping was lightning fast. I will recommend to friends and family.
Dear Joey,
Thank you so much for your support and review!
Have a nice day.
OMG SO FREAKIN CUTE! I love to style them for my Instagram pictures and they look so cool! I love the blue light it has on the lens. Definitely worth the money
Dear Deborah,
Thank you so much for your support and review!
Have a nice day.
Great style, good size lenses. Comfortable glasses. I bought 3 different pairs and style and this is my favorite by far.
Dear Gloria,
Thank you so much for your support and review!
Have a nice day.
Great product. Needed an affordable pair of sunglasses for a beach trip since I always end up losing a pair at the beach. Ended up enjoying them so much, that I made sure not to lose them in the surf!
Dear Kathryn,
Thank you so much for your support and review!
Have a nice day.
I tried to cancel my order after a week of no response, but the day I requested a cancel I got an email saying it was shipped. The blue lense glasses were more expensive but not any better than my other purchase.
Dear Alvin,
Sorry for the inconvenience.
Please provide your order number so our customer service could help resolve the issue for you promptly.
Sorry again.
I absolutely adore these glasses, they are so cute. They're so comfortable that I can wear them all day and I barely even notice that I have them on. I cannot recommend them highly enough!
Dear Debra,
Thank you so much for your support and review!
Have a nice day.
So glad i decided to get these, i love them, they are reasonably priced, sturdy, and you would never know i paid under 20.00 for them!
Dear Emily,
Thank you so much for your support and review!
We will try to do better in the future.
This company goes the distance in customer service and product quality! The glasses are great -- fashionable, lightweight, and comfort. A smart purchase on my part, and I'm going to get more of these!
Dear Juanita,
Thank you so much for your support and review!
We will try to do better in the future.
- these glasses are cute and comfy
- I love the design & they fit me perfect
- Very nice light weight & affordable!
Dear Melva,
Thank you so much for your support and review!
We will try to do better in the future.
I love these glasses. They fit my face perfectly and were a much better quality than I was expecting. I will definitely purchase these again
Dear Louise,
Thank you so much for your support and review!
We will try to do better in the future.
Since I've been doing school remote this year, I decided to order blue light glasses. I normally stare at a screen for 8+ hours and this definitely relieved eye strain, honestly, my eyes don't get irritated at all when I'm wearing the glasses. Great product, especially with the price being so affordable.
Dear Melanie,
Thank you so much for your support and review!
We will try to do better in the future.
These are exactly what I was looking for! A cute comfy way to protect my eyes! I wear them literally everyday!
Dear Michelle,
Thank you so much for your support and review!
We will try to do better in the future.
Really love these and they are super comfortable to wear. Don't dig in on the nose - lenses are nice. Came with a cloth and other little details. Very happy with my purchase :)
Dear Kenneth,
Thank you so much for your support and review!
We will try to do better in the future.
For the money these are great. Good quality. Protect me from
The sun. Cool design and fit my small nose bridge nicely. Got 3 pairs. Gave my bf one. They fit him too.
Dear Tony,
Thank you so much for your support and review!
We will try to do better in the future.
These sunglasses are great. I was very surprised when I put them on. They are polarized and lightweight. Extremely comfortable and stylish. I highly recommend these sunglasses. You can't beat the price!
Dear Shannon,
Thank you so much for your support and review!
We will try to do better in the future.
I have bought 4 different types of blue light and these are the only ones I wear. The other ones are not flattering to my face and really yellow. I definitely feel the difference vs when I do not wear them. My eyes do not feel fatigued from looking at a computer screen now. Def. Recommend.
Dear Christina,
Thank you so much for your support and review!
We will try to do better in the future.
Melhor loja de óculos para comprar online. Super recomendo, os valores são bons, fazem de acordo com a prescrição que enviamos, mandam uma case, lenço para limpar os óculos, além de enviarem bem embalado! Super recomendo essa loja e os seus produtos
Dear ALINE,
Thank you so much for your support and review!
We will try to do better in the future.
I highly recommend this product to any of you guys looking for everyday eyewear. I got the gold glasses and the quality is great, very sharp style, not too big or small is just a perfect fit. Glasses came with a cleaning cloth, and case. Overall a very good purchase... Will be buying the silver pair next.
Dear Ann,
Thank you so much for your support and review!
We will try to do better in the future.
Answer: Package shipped from China and did not find them trustworthy. Returns not easy and bad customer service. Product quality was also very very cheap
Answer: Also, you could email us with your order number at: [email protected], we will further assist you.
Answer: Standard shipping can take 2 to 2 ½ weeks from date of ordered to delivery at your doorstep. Keep in mind, any questions the lab may have or missing information may affect this shipping time frame. Expedited shipping can take 1 to 1 ½ weeks from date of ordered to delivery at your doorstep. Keep in mind, any questions the lab may have or missing information may affect this shipping time frame.
Answer: Because of Covid, I paid $25 for expedited shipping. Unbelievably I received a tracking shipping number in the morning and received my glasses that night!
Answer: This company offers horrible customer support. There are many more companies out there who actually provide customer service. Their return policy is deceiving. The return policy is misleading first stating 90 days then telling you to read below. Now it is only 14 days and only 50%.
Answer: Mine took over a month. Had to ask where they were several time as they don't keep you posted
Answer: I received mine. Progressive space is nauseating and color change is sunlight is nonexistent. I was suppose to have both. Poor glasses
Answer: Are you selecting from the First Pair Free tab on the homepage? If you have pay attention to the fees associated with your lens package. If all is standard there is no extra charge.
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Dear Customer,
Sorry for the inconvenience.
Please send your order number and the review on email, our customer service will look into your issue.
Thank you so much for your patience.