GlassesShopReviews 443

This was my first time ordering prescription sunglasses online, and I love them! They arrived so quick, and the frames are beautiful and perfectly sized. I can easily switch from my regular glasses to these while driving and still see clearly. I love them and will likely order more!

I've been using GlassesShop for affordable glasses for years. I have never been let dow. They have beautiful styles and a range of different lenses for a reasonable price. I love it and refer all my friends to this site for quick and cheap glasses.

Contacted Glassesshop after ordering my pair of sunglasses that only lasted 5 months with minimal use they started bubbling and i was being nice contacting them to see if they would help me out to continue buying glasses from them and they wouldn't budge with there 30 day warranty garbage when all they make is not good quality for higher pricing. Going to take my business back to Costa del mar where they always had treat me right with proper warranty and customer service.

I purchased 4 pairs of the same frame that I liked. Within 9 months three out of four were broken after light use. All three simply had a hinge snap in half. After numerous emails and pushing back on their refusal to do anything, they finally agreed to send me one pair of frames. Within 10 days that pair has broken in the exact same way the others had. They are now refusing to replace these. Save your money and go to Zenni. Same price and the ones I've bought there have held up wonderfully.

Fast shipping, clarity with prescription. Had a problem twice and they fixed. Appreciate it, will be buying from them again!

I ordered purple Jinbee glasses. I received brown glasses with no flowers on them. I contacted customer service and was told they can't do a second return (my first pair fit badly) and that the glasses don't always end up looking like they appear. In other words they lie to get people money. Very pissed.

*Update* GlassesShop did reach out and offer a full refund for my order and did not require I return the glasses I received. I honestly would have preferred to return the glasses, but they do not offer prepaid shipping labels to return, so I would have had to pay out of pocket. I had to leave a review here and file a complaint on BBB to get this refund, so I am only giving them 1 extra star, but it is worth noting that they will do the right thing when push comes to shove.
I normally do my research before buying from a new company, and I'm paying for my lack of due dilligence now. I sent an email to their customer service earlier, but judging by the reviews on this website, I won't get a satisfactory solution without posting here.
I ordered 2 sets of glasses and both sets are useless to me. First, the lenses are WAY thicker than they should be if the 1.67 high-index lenses were used, which is what I selected and paid for. I have other glasses of a similar size and shape that also use 1.67 and the difference is striking in the thickness of the lenses. In fact, one set I ordered from GlassesShop is a good bit smaller than my other pairs, so by GlassesShop's own admission in other responses, the thickness of the lens should be less than the larger frames, right? Well, that is not the reality of what I received. On the larger pair the lens is actually wavy on the edges, which I have never seen before, and is definitely not correct.
I have a very high prescription, which is why I always pay for at least 1.67 high-index lenses. The lenses in the glasses I received cause vision distortion in the entire lens except the exact middle, rendering them useless to me. The distortion is extreme, where anything outside of the exact center of the lens immediately becomes blurry and stretched.I am very disappointed in what I received and would like a full refund, as I have no confidence at all that GlassesShop will be able to successfully create glasses lenses with my prescription.
I am more than happy to return the glasses to GlassesShop if I am sent a prepaid shipping label. My order number is *******161.

I really liked my glasses. They Rx seemed good and the fit was great. I started noticing spots that would
Not come off. I only cleaned with mild hand soap. I contacted customer service and was told the coating was damaged and offered a new pair for at half cost. I then inspected my other 3 pair and they all had the same problem. In this case you get what you pay for. I would be very careful ordering from here.

Basically, I ordered some glasses on July 18th and as at the time of writing this (August 28th) they haven't showed up. Why is it taking so long?!

While I loved the frames I purchased, within three months, the lenses started to become wavy, making it impossible to read anything. When I contacted customer service, I was told that since I was unable to get a good photo of the issue, there was nothing that could be done since I was outside of the 30 day window. Maybe if I had a better camera, I might have been able to get this issue fixed, but as it stands, my phone's camera is apparently not good enough for my glasses to be fixed.

Over the last 2 years I have ordered 6 pairs. 3 sunglasses, 1 reading and 2 progressive. All same prescription all same index. The sun glasses coating gets all distorted and wavy after just a few weeks leading to blury vision. The last order arrived with lenses 3 times thicker than normal (despite being same index and prescription as previous) the incorrect PD on one and single vision instead of progressive on the other. Buyer beware! Their customer service was dismissive and unhelpful.

I ordered two pairs of glasses from them after having had a disappointing order from EyeBuyDirect. I LOVE MY GLASSES! I have a VERY high Rx (extremely nearsighted), so I was afraid that my lenses would be extra thick (which is what happened with the other order from other company). I paid the extra for the high index lenses just as I did with EBD, and these glasses are SO not thick like others I have had. The order was easy, the receipt was quick, and I LOVE THEM BOTH! The only reason I did not give 5 stars is due to their return policy. I was not ecstatic about it, but I took a chance hoping I would not need to return...and I am glad I did!

Thanks for good prescription value for money fast shipping this the fourth time i buy and i will buy again thanks

Wow! I know this is going to sound cheesy but I never had such an easy experience ordering glasses. I'm super happy. The quality is better than the glasses I purchased at my local eye doctor and 1/4 of the cost. I can actually see now. The quality and service has been exceptional. I was hesitant to order online but I will be using these guys from now on.

I tried to track my order and USPS wesotesaid to contact merchant due to counterfeit postage. I was told sever times I would be receiving a refund, despite several requests for a refund confirmation I never received one. I was given carrying excuses as to the issue. One was that they were hacked another was that the items were lost in shipping. Now I am being told that my
Glasses were delivered and the refund that was probably never issued is being over turned. Cannot even get ahold of anyone. I have to wait hours in chat. No one answers the phone either.

Last month, I noticed this website and tried to shop a pair of RX sunglasses for my holiday. The customer service is very considerate and helpful for my first online eyewear shopping, I placed the order easily. Today I got my sunglasses and very satisfied. Can't wait to wear them during my summer trip!

There are lots of great frames to choose from and they have a buy one get one deal so I got two pairs of glasses for the price of one and I'm so happy about that! I ordered the Laura in Crystal and they are GORGEOUS. I also ordered Edwina in the green and the color was softer than I expected and so I was able to reach out to customer service and have them switched out quickly and efficiently. I chose new frames and they got me set up straight away!

I've ordered glasses from this site three times now.
The quality is consistent every single time. They last really long also I've been wearing them for about a year and they're still very good.

My glasses were perfect! Great price and quality. The process was very simple and easy to figure out.

Best prices. Best prices. Best prices. Best price good price. Outstanding service I like the service it was good