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Online Retailer of Eyewear. Main products or services include Eyeglasses, Sunglasses, Prescription Lenses, Blue Light Blocking Lenses, Transitions Lenses. Business type: Online Retailer. Secondary features include Virtual Try-On, Customizable Prescription Lenses, Wide Selection of Frames and Styles.
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Love these glasses! The color and frames are very complimentary together. However, slightly larger than expected so be sure to check the measurements thoroughly.
I would totally recommend this to any and every one, especially people who have heart or square shaped faces. They fit very well and don't slide off my face. 5/5!
I've had an extremely difficult time reaching their customer service, their responses always come across as very rude, and I haven't received a single email update since I first placed my order over a week ago. The website has been saying my order was shipped for the past 4 days, but I still haven't gotten a tracking number.
Please know JoAnna if it is showing shipped and not tracking that means it has shipped from our lab in China to our Michigan office and will be shipped out from there. Once we put a shipping label on it you will receive an email with the tracking information. Sorry for the confusion. Thank you
Although they're a little tight I believe that was on me, they did get here on time in the end and the quality and price is well worth.
This was the first time buying glasses on line and GlassesShop did not disappoint. My glasses fit perfectly and came on a timely fashion. Will definitely order another pair.
These frame are my absolute favorite! I always order this pair due to the quality, price, and overall look. I am always receiving compliments on the frame itself - I recommend giving these a try, you wont regret it!
I am satisfied with this frame! You get what you pay for, and so much more! The price was great, arrived in a timely manner, fit and looked perfect!
Thank you for your review. We at Glassesshop.com are glad to hear you are happy with your glasses. Thank you again. Glassesshop.com
A few weeks ago, I wrote a review about this awful company. I explained how they ripped me off, and that they were an offshore scam operation. I said they have poor quality, terrible customer service, and unethical business practices. Recently, they responded on this site: Please know, our call center is indeed in the USA. I would like to help resolve some of your concerns. I assure you we are not an offshore scam operation but a very legitimate company that has thousands of happy customers.
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They had three months to answer my concerns and failed to do so, despite my repeated requests. When I tried to get my credit card company to refund the unethical charges, they lied to the credit card company. It seems that most of their operations are offshore somewhere. Maybe they have two people in a call center in a garage somewhere, but this is truly an offshore scam operation. There are many good places to buy glasses, this is definately not one of them. Try a different supplier, NOT GlassesShop.com. Read the many one star reviews of this place and believe them. They all sound credible and all too familiar for me. Many of the positive reviews read like paid shills, using flowery words, just like an advertising person would write. This is a case of buyer beware. Try GlassesUSA, EyeBuyDirect, Zenni, or another company instead. AVOID GlassesShop.com.
Please know Kurt, our call center is indeed in the USA. I would like to help resolve some of your concerns. I assure you we are not an offshore scam operation but a very legitimate company that has thousands of happy customers.
Good looks and fit - Glasses fit well are comfortable and look good. Thinking on ordering another with progressive lens.
Thank you for your review and we appreciate you as a customer. Glassesshop.com
Love these frames, however, they are a bit heavy on my ears (in general) compared to my last pair. The fit is snug, which is great! Love the design. Very cute and classic.
Thank you for your review and we look forward to servicing you for future purchases. Glassesshop.com
Let me start off by saying my glasses came in extremely fast. They always kept me updated, so I was always reassured. The glasses I got are... incredible. Better than any I've ever worn. I haven't worn my contacts once since I've bought them! I HIGHLY recommend buying from GlassesShop.
Thank you for your review and we look forward to servicing you for future purchases. Glassesshop.com
I bought these glasses a few weeks ago and I love them. They're very comfortable and I feel like they go with everything. I had to re-buy these sunnies (had the last pair for 6 months), because I cracked the first pair, but that was my own fault! Glad they're inexpensive.
Thank you for your review and we look forward to servicing you for future purchases. Glassesshop.com
I just received my sunglasses this previous week and they fit so nice! They are very cute and I've gotten numerous compliments already! The frames look exactly like I hoped they would! Can't wait to order prescription eyeglasses from this site next!
Thank you for your review and we look forward to servicing you for future purchases. Glassesshop.com
I was looking for a new look that was more stylish than my old glasses. These are so perfect and exactly what I was looking for. They are stylish and good quality! All my friends love them and I can't wait to pair them with some cool outfits!
Thank you for your review and we look forward to servicing you for future purchases. Glassesshop.com
I've had this frames for about 2 months and adore them! They're super cute and not too big! They can really dress up or dress down outfits.
Thank you for your review and we look forward to servicing you for future purchases. Glassesshop.com
The shipping took over 2 months. Second time i used the site and had shipping problem. Never using this site. Other sites usually deliver within 14 days.
We are sorry you ran in to shipping issues. With standard shipping it should take 2-2 1/2 weeks, with expedited it would be 1-1/2 weeks. There are some cases that when shipping to other countries there is a hold up in customs. Glassesshop.com
Pros
Cheap prices
Maybe good quality? Not sure, Still haven't received my glasses yet. It's going to be 2 months or more before I get it.
Local customer service is very good, but all communication otherwise is in China
Cons
Poor communication - customer support/warehouse is in China so the time zone so when we are sleeping, they are awake and etc.
Ridiculously long shipping time and waiting time - 19 days before the item was shipped after it passed quality control. Another 7-20 business days before I receive the glasses
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I bought two pair of prescription sunglasses (They had a great deal two for one). I paid about twenty five bucks for each pair. They are beautiful and fit like a glove. I cannot believe how much others charge for prescription sunglasses, and not one bit better than those from glassesshop. I will buy again and am recommending it to all my friends.
Thanks for the online shopping.
Thank you for your review and we look forward to servicing you for future purchases. Glassesshop.com
The lens were very good. The frames didn't match the color shown online even a little bit. And my correspondence from their Customer Service department was some of the worst I have ever experienced. They don't give a ---t about anything but the money and the people in the CS department must actually be owners of the company to get away with talking to a customer the way they did! THIS IS NOT A NICE COMPANY!
Bought these a few weeks back for my boyfriend and he loves them! They look chic, are comfortable and what a helluva deal!
I'm more than happy with the glasses. I'm going to buy the all black version next. I'm on my 6th pair from glassesshop and I just keep coming back for more. I love them.
Answer: Package shipped from China and did not find them trustworthy. Returns not easy and bad customer service. Product quality was also very very cheap
Answer: Also, you could email us with your order number at: [email protected], we will further assist you.
Answer: Standard shipping can take 2 to 2 ½ weeks from date of ordered to delivery at your doorstep. Keep in mind, any questions the lab may have or missing information may affect this shipping time frame. Expedited shipping can take 1 to 1 ½ weeks from date of ordered to delivery at your doorstep. Keep in mind, any questions the lab may have or missing information may affect this shipping time frame.
Answer: Because of Covid, I paid $25 for expedited shipping. Unbelievably I received a tracking shipping number in the morning and received my glasses that night!
Answer: This company offers horrible customer support. There are many more companies out there who actually provide customer service. Their return policy is deceiving. The return policy is misleading first stating 90 days then telling you to read below. Now it is only 14 days and only 50%.
Answer: Mine took over a month. Had to ask where they were several time as they don't keep you posted
Answer: I received mine. Progressive space is nauseating and color change is sunlight is nonexistent. I was suppose to have both. Poor glasses
Answer: Are you selecting from the First Pair Free tab on the homepage? If you have pay attention to the fees associated with your lens package. If all is standard there is no extra charge.
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We are so happy to hear you are happy with your purchase and look forward to servicing you in the future. Glasses Shop Team