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GlassesShop

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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GlassesShop Reviews Summary

Online Retailer of Eyewear. Main products or services include Eyeglasses, Sunglasses, Prescription Lenses, Blue Light Blocking Lenses, Transitions Lenses. Business type: Online Retailer. Secondary features include Virtual Try-On, Customizable Prescription Lenses, Wide Selection of Frames and Styles.

This summary is generated by AI, based on text from customer reviews

service
126
value
125
shipping
128
returns
63
quality
122

We monitor reviews for authenticity

Indiana
1 review
4 helpful votes
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Stop and read this review
December 21, 2017

I am extremely nearsighted, so glasses are expensive for me even with insurance. I found this site and was excited for their low prices. I placed my order, and waited for the glasses. When they arrived, the prescription was incorrect. They did not verify my prescription with my eye doctor (red flag #1). I emailed them to let them know of the error. They offered me a 50% refund for returning the glasses, or order a new pair for another $85. I am a single mother with two small children. The last time I bought glasses for myself was 7 years ago. I am now out $85 because even with the refund, shipping them back cost more. I will have to go elsewhere to get them fixed. This company has lost a future customer. Please, if you do use this service, make sure the prescription is correct, because they won't.

Date of experience: December 21, 2017
Taunya W. — GlassesShop Rep
over a year old

We are sorry your glasses were not made to your liking. Please know we do not verify anything with your eye doctor, this would be up to you to do. When putting in your prescription, you would want to verify the information you put in is correct. Our return policy of 50% restocking fee is on our website for all customers to review before ordering so there is no confusion. Glassesshop.com

California
1 review
0 helpful votes
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Love these frames!
December 18, 2017

I had recently lost my glasses and was in need of buying new ones but my Rx was expired so I found this place and put in my old information and my glasses were here in less than a week.

Date of experience: December 17, 2017
Japan
1 review
0 helpful votes
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Love these glasses!
December 11, 2017

I received these glasses about a week ago and I can honestly say that they are not only comfortable but also a great addition to my wardrobe! The glasses fit my face perfectly and they match with a lot of my outfits. I would highly recommend.

Date of experience: December 10, 2017
TW
1 review
0 helpful votes
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Very Very Surprised
December 6, 2017

I have never bought glasses off the internet. Took a chance, and I am so very happy I did! The service, and the glasses are top notch. So with that said, bought another pair. I will buy again.

Date of experience: December 5, 2017
Washington
1 review
0 helpful votes
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In Love With My Frames
December 4, 2017

I love these glasses. They got my prescription just right, and I feel amazing with my new glasses. I've gotten so many compliments on them and everyone keeps asking me where I got them from. Amazing! Great service and my glasses came within a reasonable time.

Date of experience: December 3, 2017
Japan
1 review
0 helpful votes
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Great fit!
December 1, 2017

I seriously love these glasses. It is just excellent and suits many different types of face shapes. I have gotten so many compliments from these glasses. I wouldn't hesitate to recommend these. Love them!

Date of experience: November 30, 2017
Florida
1 review
3 helpful votes
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They are a rip off
November 30, 2017

I purchased glasses and chose to have them overnighted for a 50.00 fee. The glasses arrived to me and lets just say if I had a 5 year old daughter (which I don't) they would fit her. They are way too small for me and they are not willing to give a full refund. I am not comfortable putting anymore time or money into these people and i suggest you should not either!

Date of experience: November 30, 2017
Taunya W. — GlassesShop Rep
over a year old

Please know we do not offer overnight shipping at all, you may have this confused with another company but Glassesshop does not offer the over night service. The only 2 types of shipping methods is standard which can take 2-2 1/1 week or expedited which can take 1 - 1 1/2 weeks but we have never offered overnight shipping. Glassesshop.com

Japan
1 review
0 helpful votes
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I bought these for my sister and she loves the new look. I am going to order a second pair in a different color for her.

Date of experience: November 28, 2017
Japan
1 review
0 helpful votes
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Awesome!
November 18, 2017

I'm very picky with frames because most look weird with my face shape, but I love how this frame fits mine perfectly! They are super cute and I always get complimented. I've never felt more confident wearing glasses than I do now with these frames.

Date of experience: November 16, 2017
California
1 review
0 helpful votes
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Love love love
November 10, 2017

I've never ordered glasses before and after lots of research I decided to order from glassesshop. I am very pleased with the quality of the glasses as well as the ease and convenience of their services. I saved a ton of money ordering my glasses through glassesshop.

Date of experience: November 9, 2017
Japan
1 review
0 helpful votes
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Love The Sunnies!
November 3, 2017

Bought the pair first and it is just as amazing! Prescription is right, price was good with discounts, fits well, not falling off face. Love these sunglasses!

Date of experience: November 2, 2017
Japan
1 review
0 helpful votes
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LOVE THE FIT
October 3, 2017

Aside from the fact that it took a little long time to get the glasses, the lens turned out wonderful. The frame was great. Overall great quality just wished the shipment was much faster.

Date of experience: October 2, 2017
GB
1 review
0 helpful votes
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Good looking
September 29, 2017

This glasses I will definitely recommend it because it is totally worth buying it, it's in good shape, nice style, and pretty good looking for someone like me. Thank you so much for this.

Date of experience: September 28, 2017
Hong Kong
1 review
0 helpful votes
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I'm very satisfied and glassesshop exceeded my expectations with these glasses. Looking for stylish, classy, and yet inexpensive glasses? This is the one!

Date of experience: September 24, 2017
Hong Kong
1 review
0 helpful votes
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The best
September 22, 2017

Ordered these Friday and got them Thursday. The quality of the glasses are amazing and they fit perfectly. I will be shopping with them again.

Date of experience: September 21, 2017
Singapore
1 review
0 helpful votes
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Stylish glasses!
September 14, 2017

Even though it is a bit tight, I have received loads of compliments, praise and admiration! The glasses are stylish, bold and chic. I highly recommend them to everyone who wishes to make a statement with your eye wear.

Date of experience: September 13, 2017
Hong Kong
1 review
0 helpful votes
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Awesome!
September 11, 2017

Having options for my eyewear can get expensive. Since I found glassesshop I've been steadily creating my collection without destroying my finances. These are not brand but they are and feel just as good. Lenses are good too, they could soften their edges though so they're not so thick and visible.

Date of experience: September 11, 2017
Germany
1 review
0 helpful votes
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Funky 80s style!
September 10, 2017

Looks super cool. They are a good size (medium)! Color is true, and the prescription is perfect. I will buy it again

Date of experience: September 8, 2017
Japan
1 review
0 helpful votes
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Best first pair!
September 2, 2017

I'm in love with these frames, and they totally show more of my personality through style. These frames would look good on anyone, I would know, all of my friends tried them on and they wanted a pair!

Date of experience: August 31, 2017
South Carolina
2 reviews
5 helpful votes
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I cannot even buy a pair of glasses because I have questions. They do not reply to email
They don't answer their phone 9-5 have to leave a voicemail? Lenses basic are suppose to be free but they are charging me. I give up!

Date of experience: August 19, 2017
Taunya W. — GlassesShop Rep
over a year old

We apologize if your emails were not responded to. For free lenses there are stipulations that are noted in the promotions. Glassesshop.com

From the business

Buy prescription glasses online! GlassesShop offers various eyeglasses frames at big discount. High quality prescription eyeglasses sale for you. Free Shipping!


glassesshop.com
Founded in 2004
Bingham Farms, MI, United States