GiltReviews 908

It's been 2 weeks since my purchase and after contacting customer service on multiple occasions, I still have no credit. Initially I was told it would be applied as soon as the item shipped. But that was a lie. They keep telling me they are working on it.

It takes weeks to get orders. It is legit and the return process is fast and easy... but if you need anything now... forget it.

In my opinion I really think that (GILT'S), has the best prices in town. An, the most beautiful clothes, shoes and other items.

I WILL NEVER ORDER FROM HERE AGAIN. I purchased Amika Shampoo + Conditioner. Arrived on time, looks like mr product, smells like my product. But it is watered down and dried my hair out and made it super stringy. I've NEVER had this problem when ordering through the Amika website themselves. Gulit had a cheaper price for the Shampoo and now I see why. I am HIGHLY disappointed and WILL NEVER shop this website again.

I purchased a coat from gilt that was never delivered, company was immediately notified, customer service requested that I file a police report (which I did) in order to be reimbursed, and the company still refused to reimburse me. They are untrustworthy. But at your own risk!

Good store with good service. You never have to wait long and there is usually enough in stock. Thanks

I recommend this online store, if you have not yet ordered something must be ordered! Quality is just excellent, shipping fast

I ordered a cashmere hoodie a few weeks back from Gilt.com. Not only did it take nearly two weeks to arrive but it was clearly used. There were two covid masks in the pocket. The hoodie was full of holes and balled up wool. Clearly it had been worn for a quite a while, returned and sent out, which is gross in usually terms but during a pandemic is completely inappropriate. I will not be ordering from this site again.

The managers helped me choose the size, sent it pretty quickly. I liked the quality, the fabric is nice, the style is interesting. The company left a good impression, you can order things without fear.

Schuhe sind unglaublich. Passt perfekt! Kundenservice ist super! Werde mir auf jeden Fall mein nächstes Paar bestellen.

I ordered some facial creams from D24K and they came to me not only open but also used! There was literally finger marks all over the canisters with dirt inside as well from someone's dirty hands. I bought over $200 worth of creams. I was appalled. I emailed customer service and they have asked me to provide "proof" so I sent them photos. They ended up refunding me. I will however stay far away from Gilt in the future.

My purchase was canceled, I didn't have any kind of contact and I haven't received my money back yet according to the mentioned date. I'm completely frustrated with this because I didn't think the site was so non-committal about not making contact and I don't have the gift for tomorrow I won't have the gift.

Süper bir firma. Hatta ayakkabilarida super oluyo hemde mükemmel ötesi bunun alişverişini yaptim ve hep iyi oldu

I want to express my deep gratitude to the store for the friendly attitude towards customers!
The quality of things and the prices are excellent, delivery is fast

I purchased a Chloé Tess Small Leather & Suede Shoulder Bag. The bag cannot be real as the "leather"
Is cheap, hard and materially different than anything that you will find at the Chloe boutique. Too expensive for a fake. I am still waiting for gilt to authorize a return. However save yourself a disappointment and buy from a Chloe boutique.

I searched a type of MEN's golf shirt, it came up with several designs and I chose 2 different shirts. When they came in they were not a mens shirt they were YOUTH size. When I reached out to them they told me I could only return one of them. Then after communicating agreed to let me send them both back. I requested a refund. I sent them both back in the same package and they charged me $9.99 per shirt to return it. So no shirts and now I have to pay to return something that they sold misleading! I will NEVER shop with them again! NOT a good experience AT ALL!

Great brand, good variety of shoes at reasonable prices, good and very helpful customer service, fast delivery also good

Many thanks to the store staff, it was a pleasure to work with them. It is immediately evident that professionals, masters of their craft - gave practical advice to measure and figure out the sizes. I'm very grateful to you.

Thank you very much for your work! This is the best online store, where the product is described and shown in a very detailed way! Delivery - promptly! The attitude towards clients is super! I will advise you to everyone.

An excellent assortment, quality items, interesting models, frequent novelties... proven service, interest in the client, polite and prompt communication, timely delivery.