GiftCards.comReviews 361

This gift card was given to me in the amount of $100. Over the course of several weeks, I made several purchases from a craft store of flowers for my niece's wedding. My niece changed her design idea a couple of different times so I had to return items/ repurchase/ return all. During the original purchase, I had to use my own credit card. The store allowed refund on only one card. Believing the bulk of the expense to be on this gift card, I had the returns refunded to it. The giftcards.com company blocked the use of the card because of the amount refunded discrepancy with original purchase amount. I found this out by being publicly embarrassed - twice. Twice because, I submitted all receipts to the *******@bhnetwork, waited a couple of weeks, then tried to use it again only to be publicly embarrassed AGAIN. It has now been nearly 3 MONTHS and I still do not have access to MY money.

I purchased a 25$ gift card for my wife, when she went to activate it she was told it expired and a new card would be sent out. I waited the 6 weeks for a new card when it never arrived i phoned again. This time i got a case number was told they didn't get the postal code correct. I then waited again more than 6 weeks for a new card. I phoned customer service again was given a new case code and was told they were sending a new card. I waited again for a new card. When the new card had still never arrived i called this time i was told the card had been used for 20.$ to purchase something minus the 4.95 activation fee and the 4.95 monthly service fee there was nothing on the card that i never even used once

So sorry I did not check customer reviews before I frustrated myself trying to order actual gift cards. TG that neither my credit card nor bank debit card would honor the orders. Thought I must be making errors in entering info. But maybe not. Guess I will just have to hoof it to the gift card rack at the supermarket and buy direct. PS, I never check a box to leave a credit card number with a shop on line service. This site is informative & will bookmark it. Thanks.

Cards were provided at a significant (but realizable) discount & shipped quickly enough; site has since partnered with SaveYa & moved its inventory of discounted cards to its partner.

In fairness, this review only speaks to an attempt to purchase a virtual VISA. Do not know about anything else.

Just do not bother. Period. After two days of attempting - just ATTEMPTING - to place an order, I gave up. Both times, we filled out all of the information accurately, submitted a valid CC number, and both times the order was cancelled. Why? No one knows. It was just "cancelled". No one can give any reason, it just was.

Don't waste your time fooling with this place. Go to your local store, purchase a prepaid card from a kiosk, go to the register and pay your money. You'll be much more pleased than going this direction.

This card doesn't work at most places. Denied at Macy's and Walmart and pet store. Only Boscov accepted one. Not cool.

Update: Customer service got back to me right away so changed 1 star to 3 stars. If you buy something and cost is more than the card value the cashier must input the card for the amount on the card. So you got $25 on the card and you try to buy something for $172, the cashier has to know the value on the card and enter $25 for the card and you pay rest in other way. Some places like Boscov don't have a problem but for stores who do the cashier/manager has to enter it this way for it to work. Still its a little bit of a PITA.

I ordered a virtual gift card for Mother's Day on 8 May. After hitting submit, my credit card was immediately charged but the virtual card was not delivered to my recipient's email. I thought that was a little odd because most virtual cards are delivered immediately, but decided to give it 24 hours before taking further action. The next evening I contacted GiftCards.com via telephone and got a call center. The guy on the line that did not speak very good English explained that the card would be delivered within the next hour because my information was being verified by a third party. I asked to explain what information needed verification and if I could speak with the third party to find out what was taking so long to deliver the virtual card. After many frustrating minutes of back and forth, I asked to speak to a supervisor but he wouldn't provide the supervisor's name that I was going to speak with. Finally after being placed on hold for approximately 20 minutes, another individual that barely spoke English explained he was the supervisor and verified that a third party was reviewing the information, but couldn't explain what they needed to verify. He promised the card would be delivered within the next hour or he would submit a "request" to have the $4.95 service fee for the purchase refunded. On 10 May, I again contacted GiftCards.com and reached another person that could barely speak English who again explained my information is being verified by a third party before the card that I paid for two days ago could be delivered. He said that I have two options, continue to wait and said that he thought the card would be delivered by the end of the day or to cancel my order. Again, I asked to speak with a supervisor but was placed on hold so long that I finally gave up. As of now, my virtual Visa card has still not been delivered, the refund of the service charge was never credited, and I still wait. I am afraid to cancel the order because of the customer experience experienced so far, I think that when I do, the charge will never be returned and I would be out the amount I have spent.

Sad to share a terrible experience. I ordered a large gift card for a friend on there wedding for a future getaway. It never showed up. There were a number of "I'm sorry's," but no action. I missed the wedding despite ordering it 3 weeks early and picking the expedited shipping. I was the best man in the wedding and was hoping to offer a very unique gift package. Further, I went to Efrain and he told me that he would have the order resent on the quickest shipping method, only to have him call back later and tell me there was nothing they could do. Buyer beware.

Do not buy gift cards here, it is more a curse than a gift. They are royal pain to use, decline transactions for no good reason BUT take the money out of the gift card and then hold it hostage for TEN days. They can tell it was declined, so you did not spend the money but refuse to give the money back on the card. You can't use it in a store, only on line, you do NOT get any confirmation or receipt via email when a transaction goes through or is declined. A PAIN, never again.