I received a virtual Visa gift card from a family member through this company. The card was attempted to be used 3 different times and all times the card was declined for insufficient funds. The company says after each attempt you have to wait up to 10businessndaysnformthe money to be put back on the card. After almost a month trying to use the card I have to inconvenience my family member to dispute the charge now and have their money returned to them. Terrible customer service with call center people and managers telling me the same thing over and over and not even attempting to make the situation better. GIVE SOMEONE CASH OR BUY THE ACTUAL STORE GIFTCARD BEFORE USING THIS WEBSITE.

Hi guys my name is Mike and I live in Richmond, VA. I see a lot of people giving this site bad reviews so I wanted to share my good story because the company treated me great. I recently placed an order for a regular VISA gift card, not a customized one on their site for $500 and chose FedEx Priority Overnight shipping. About an hour after I placed my order they had already reviewed my credit information and processed and approved my order and like promised on their site if you order by 5pm they guarantee to ship out your gift card the following business day which they did for me. It shipped out on Monday Jan 11th, 2016 after I placed the order on Sunday night January the 10th, 2016, the only slight problem I had was the tracking number for my package they updated on Giftcards.com website was a short number and said both on their website and FedEx.com that it was an invalid tracking number and was too short and at that point I got nervous after spending $535 on the gift card and priority overnight shipping and reading other peoples reviews and problems with this website, I quickly called Giftcards.com customer service number and the girl who answered was very friendly and helpful, she informed me for some reason the tracking number that they put up on giftcards.com was incorrect and she had a different one on her computer, she gave it to me, I typed it in the FedEx website and it worked and told me the shipping information was sent to FedEx and it was estimated to be delivered by 10:30AM the following Tuesday morning, just like I paid for priority overnight shipping, perfect. Then it was in the hands of Fedex, I got a bit nervous because the tracking said it left Pittsburgh, PA and arrived in Indianapolis (which is the opposite direction of where I live in Richmond, VA) at 1:00 AM on Tuesday morning and it was supposed to be delivered by 10:30 on Tuesday morning, thankfully Indianapolis is one of FedEx's largest shipping hubs and it is an Airport facility so my package left on a plane in the middle of the night early Tuesday morning and arrived in Richmond, VA sorting facility at 7AM the same morning and then the destination facility in Mechanicsville, VA at 8AM, finally the tracking updated and said my package was on truck out for delivery at 9AM Tuesday morning. The package was guaranteed to arrive by 10:30 that morning but 10:30 rolled around and the driver was not there yet which bothered me because giftcards.com requested Fedex to have me sign for the package at the door in order for them to leave it at my house and I took off of work to wait for it. I called FedEx and the lady I spoke to was also very friendly and helpful and was able to get in touch with my local facility and informed me my truck driver left the facility an hour late at 9AM because of a late flight due to winter weather, when they normally leave at 8AM, the lady guaranteed me the driver would be at my house by 11:30AM at the latest so I waited and he actually arrived at 11AM, I signed for my package and brought it inside my house. Finally I went on Giftcards.com to activate my card and to be honest was a little nervous because of a lot of bad reviews I read about scams, but thankfully and as giftcards.com promised I was able to activate my card on their website and the full $500 was on the card and they shipped it out when they promised to and FedEx came on time in only one day overnight with the delivery. So overall I was VERY satisfied and happy with the service and product I received from FedEx and more importantly Giftcards.com, and I am happy to say I will continue doing business with this website in the future, they are a Google Trusted Online Store which is a status given out by Google informing consumers it is safe to shop with them. I recommend everyone go ahead and do business with the great people at Giftcards.com and don't get discouraged by negative reviews you may see online, once again thank you for your service and product Giftcards.com!

EXCELLENT PLACE TO SELL YOUR GIFT CARDS. DO NOT GO TO CARDOOL. THEY ARE A SCAM...