GiftCardMallReviews 310

I bought this gift card online through a 3rd party company (quibids.com).

My wife and I were just cleaning house and stumbled upon the 25$ Chili's gift card..."Cool! Hey Jess, wanna go get some chilli's?"

I call to double check we haven't used it yet and it says it needs activated. Well I don't have the activation code, and I can't find it anywhere, nor can I find it in any saved emails or documents. I try the activation number anyway, only a pre-recorded answering machine... frustrating. I search their site and find a number. I waited on hold for 11 minutes and hear a click. My cell phone reads, "Call ended." I called them back. They instantly picked up and asked for my card number, where it was to, my name, the address it was shipped to and once I provide that, they activated it instantly (they told me to wait 5 minutes before using it.)

So overall it wasn't too terrible, but after reading these reviews and getting hung up on and the fact they send activation code and gift card to different places, I'm thinking I would like to stay away from this site for the rest of my life.

They keep canceling my orders.

I placed an order for a $100 gift card and they canceled after a day saying my billing address did not match shipping address!
Then I placed another order and they canceled it after a day saying my credit card did not go through. There was however a charge for the amount and when I called they said it will be refunded.
Just for giggles I placed the same order again. This time they canceled saying the 3rd party company that verifies the order did not give any reason this time. It simply says canceled. Of course there is another charge on the credit card they say will be refunded.

I am wondering if I should try again and see how far it goes...

Buying the gift cards was easy, large selection of store and online gift cards, and Visa & Mastercard gift cards. Low fee for Visa gift card. You can have them shipped direct to the recipient. I bought 5 cards for nieces & nephews about a week before Christmas. The downside is, well after Christmas, I get letters with the activation codes! By this time, the kids tried to use their cards and had them rejected! Also, I only received codes for 4 of the 5 cards, customer service (yeah, right) didn't get back to me for 5 days, and I'm still waiting for it (1/9/2011)

I ordered a Visa gift card for my mother-in-law on 12/20/2010. I called her on 12/31 and she still has not received the card. I call the customer service number for the gift card and they say it should be there by 1/4/2011. I am to call them if she doesn't have it and they will send another one out. What a piece of crap! In addition, the activation code is suppose to be sent to me. I don't have it yet so that is another issue. If it doesn't show up, I'm calling my credit card company and disputing the charges. Stay away from Giftcardmall.com

This place is a SCAM!

I've been trying to use my Gift card for ONE WHOLE YEAR, and every single damn time I call them, they tell me that there is something wrong with my activation code! I have called them numerous times and they say that they will re-send me an activation code EVERY TIME, but I always get nothing! I'm going to dispute this with my credit card company to cancel this transaction from a year ago!

STAY AWAY FROM GIFTCARDMALL.COM!

As others have posted, they send the card to the recipient after several days. 9 days for me. Then the recipient cannot even use the card without an activation code sent to the purchaser. Of course, I never received the activation code. Then when I call customer service they said that they cannot give the code and that they will have to put in a service ticket which will take 1-2 business days to resolve. So basically the person I gave the card to gets a useless piece of plastic and I am out what I paid for the card.

Never use this website.

Ordered three gift cards from GiftCardMall. It took 10 days to be received. GiftCardMall sends the gift card to the receiver but they send the activation code to the orderer. In other words the receiver is unable to utilize the card until they contact the orderer for the activation code. Guess what, I still have not received the activation codes. When I talked to supervisor at GiftCardMall he told me I should receive the activation codes soon (he hopes)! They took the money out of my account within 24 hours and I still haven't received the gift card activation codes. This is ridiculous, I asked them to email me the codes and they "can't". What a scam. Do NOT order from GiftCardMall, I NEVER will again. Amazon should not offer their services on their site.

Ugh. On 7/1/10 i purchased two gift cards at a safeway from giftcardmall.com, one for $500 and one for $50. Later that day, the cards were stolen out of my car. I immediately called the company and reported the cards stolen. After half an hour on the line and two pauses for manager approval, a woman named sandy told me that they were sending out replacement cards and that they would arrive in 7-10 days. On the 15th, the cards still hadn't come, so i called back to ask about the status. I was on the line with a man who could not find any of my information and who hung up half way through the call (i guess he just didn't want to talk to me?), so i called back yet again and ended up speaking with sandy again. She told me that the cards had been sent on the 1st and that if they hadn't arrived by friday i should call back. Surprise surprise, no cards on friday. I called back again the following monday, and was told the cards had been sent on the 5th instead of the first, and to yet again wait till friday. They STILL did not arrive, so i had to call back yesterday (7/26/10). After being put on hold roughly nine times, i finally spoke with a man named damien who told me that because i had purchased the cards at safeway, they couldn't do anything to help me, and that he couldn't even find my information in their system. I asked to speak with a manager, and finally got through to one, who told me the same thing. I told him that i'd been told replacements were being sent, and his exact words were: "i apologize for that misinformation, but you need to call safeway."

So, basically, this company a) lied to me repeatedly for three weeks, b) does not have any support system for cards purchased outside the website, c) allowed me to cancel stolen cards but could not send me a refund for that cancellation, and d) stole $550.00 from me.

Thanks.

If someone gives you or your child a "VISA" card from giftcardmall.com just give it right back and ask for the money. Okay, politely. How can they in any kind of monetary conscience have cards that charge "maintenance fees" in the background while you hold onto them thinking that they are going to be useful at some later time? Read the fine print. $2 a month for a few months and the $25 card is suddenly worth $7. What a happy way to learn about finance in America.

STAY AWAY! MISLEADING ADVERTISING! I recently used this website to purchase visa gift cards for a corporate outing we were having. Their website advertises and CHARGES extra for two day shipping. Turns out, that's 2 day shipping AFTER they take 4 days to process your order. WHAT A BUNCH OF BS! When we called them, they had no apology and at our request to cancel our order we were told that they have a no cancellation policy... This company is a fraud! They were completely unhelpful and unwilling to make this right and not ruin our event. Now we are going to have to give out IOU's to our meeting attendees. Thanks Crapcardmall.com!