GetaroomReviews 6,368

Didn't do much just searched the hotel and you had the lowest cost.

I was trying to book a room through the hotel I wanted to stay, they have a misleading site that makes you think that's what you're doing. They screwed up my request so I called (that's when I found out it was them and not the hotels I I canceled my reservation, they said my refund would be up to the hotel but if I book with them I should be refunded in full. Well they said the hotel didn't agree to the refund the afternoon of my check out, that's crap because when I checked in they had never canceled my reservation, the hotel did when I checked in! Be cautious and don't use this site! I will always call first from now on, I've learned my lesson having to pay double for a room

It was easy to book a room and the price of the room/hotel was quite competitive... actually the lowest rate.
Thank you

Made a reservation with who I thought was Hilton. Was quoted a rate, then charged much much more! Will dispute with Amex. This company has tons of complaints!

Updated: After a couple phone calls, and filing a case with AMEX, getaroom did issue a partial refund. I am happy about that, but will never (purposely) use them again. I wonder if they train their agents to overcharge to see if they can get away with doing so.

This was the most luxurious booking experience i have ever had the pleasure of dealing with. My toes are tingling with excitement thank you for bringing me booking joy. I couldnt of asked for a more personable experience the sun will shine a little bit brighter now every day. I appreciate all you guys do and if it wasnt for you and your amazing web browser I would not know what to do with myself. Ugh so exhausting telling you about my feelings while booking this hotel room. I love you thank you happy Hanukah

Found a room quickly - site gave me plenty of options in many price ranges. Outstanding considering i am going to be there next week!

Super easy! No hassles. I usually use Priceline or Expedia and was told about this website from a friend that travels often. I'll use this site every time I need to book a hotel!

Update: After many hours, things are successfully resolved. My original issue is listed below my update. After contacting the hotel I wanted to book, they told me what I would need to do to get a refund from GetARoom. I contacted GetARoom and after doing what the hotel manager told me to do, I was able to get a full refund. I still needed a room so I called the hotel directly and booked with them. The total bill when dealing directly with them was a little over 900.00 for a three night stay Friday -Saturday vs over 1,800.00 for a 4 night stay Friday -Tuesday with GetARoom. I am thankful for my refund, but carefully check your options to see if you get any added perks or something special if you book with GetARoom because the cost is much higher.

Originally Concern: I booked a room for a high school golf team and the tournament dates changed. Get a Room would not work with me to make any changes without charging over 500.00 in penalties. My room stay ended up being over 1800, 00 for ONE ROOM when if I booked directly with Holiday Inn it would have been less than 1200, 00 for 4 nights.