GetaroomReviews 6,368

Took a long time on the phone to book a room for a couple of nights for two separate dates. About 40 mins! The lady went over the cancellation guideline two times for each individual booking!
I have better things to do!

Like being in the Caribbean! Love it, will be coming back! Great pool and amenities...

This hotel was extremely run down. There were gaps in the doors. We stayed in two different rooms because the first one had no heat and we couldn't get the office to help us. The second one was missing the fridge. So disgusting.

The agent was very knowledgeable about the the location of the rooms and the city. We needed a couple of rooms with different descriptions and he made sure that I understood the pricing along with with the taxes. He was pleasant and was not in hurry like so agents are. Altogether a positive experience.

Thank goodness I called to confirm, getaroom booked the wrong dates for my hotel. Great price but what good is it if the reservation is wrong?!

Price was better than everyone else but insure about using as I had never heard of them. Decided to go ahead and book. After over 5 minutes and still processing I called help line. They said room was gone and booked me different room. Got confirmation number and told cost. All done new I thought. Then got email confirming original booking. Very confused.

Went on line and found a great room totally refundable with very little effort and they immediate sent a confirmation number

I only book on line every couple years, and forget between each use. Process with this company was clear, easy, and fast.

Had Chris for the agent. We ran into trouble with our credit card ( too much traveling, too many places so our company flagged the card). Chris handled the dilemma nicely and gave me his personal number to call after speaking to the credit card company. He handled everything professionally( multiple rooms, multiple dates) and we have our reservations and are xtremely happy. Thanks Chris!

I asked to change the length of my reservation, and they wanted to charge me $200. Not cancel, but change. I have no use for theivery or Idiocracy.

The representative I worked with, Tierra, was very helpful and well-informed. She went above and beyond to accommodate us. Good people skills always a pleasure to meet someone like that.

Clear, user friendly! Thank you! Easy to book and unfortunately, because my parents also booked for same date, I had to cancel and that was easy to do too!

You cannot cancel the reservation if you have a change of plans or miss a flight, etc. I tried calling and got no response. Even left voicemails and still nothing...

I booked a room that was sold out on all the other hotel vendor websites and the hotel website itself. The reservations process was very easy, but the receipt actually looks a little too brief, leaving me with a slight feeling of mistrust. I just hope I have a room when i actually get to Scotland in 3 months. I have emailed the hotel to get a confirmation from them directly -so far, no response yet. Humm..

An all inclusive resort for 2 at 77 dollars a piece? IT seems almost too good to be true... I hope its not!

First time user. Was easy to book, I got very cheap compare to other sites, $400 cheaper for 2 days from other sites.

Somehow it was booked wrong the first time - to many days. I had a little trouble understanding the representative when I had to change the dates.

GetARoom offers the best hotel rates out there, hands down! I highly recommend their service! This is my second time booking with them and they are my go to booking service from now on.