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Genuine Replacement Parts Reviews Summary
Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.
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The correct ice maker was quickly sent and was a breeze to install. Thanks for great service!
Prompt order response was given, however, i must return this item (unopened) awaiting your direction
Received package, the circuit board was opened already,did not install it sent it back waiting for refund
Disappointed that it was sent out as new but was already opened.
Was pleased that the order was delivered on time as promised. Will definitely refer or buy from GRP again. Keep it up!
The heating element was a perfect replacement part for my oven. It was easy to install and is working great.
Was a great experience. It was exactly the part I needed
Great job. Continue to be proud of your company.
The product works well and arrived in a timely manner
I was able to easily order a replacement door bin for my refrigerator. It was delivered within a few days.
Web site has everything I needed to find the exact part. Prompt shipping by UPS and arrived in three days. No miss no fuss.
Received my part. Have not installed it yet. Everything looks good to this point.
After receiving a temperature sensor for my refrigerator from Genuine Replacement Parts I found the connector was wrong for my fridge. I have since found that there were two temp sensors listed and I ordered the wrong one. The part I ordered cost $21 plus some change. In my attempt to send the wrong part back I found from one of their representatives that their return policy was clear that they do not allow returns on items costing less than $30. That information is not shown in their Terms & Conditions page which pops up in the ordering process. To find that limitation one needs to click on a different page reflecting the details of their return policy.
I do not know if they are above board on other aspects of their business. I am not willing to find out.
Prompt delivery, exact part required, gods price. Completely satisfied - installed part and it repaired my washing machine.
Great SERVICE but the part arrived broken. Will have a better idea of overall SERVICE once problem is resolved.
Yes,
Your company has a great selection and availability of OEM parts, Price is right and delivery was fast. Got the part within 48 hours, it fits and it works too!
Received the exact parts requested only days after placing order can't ask for anything more
I could not believe when I saw the package had arrived. Extremely fast delivery and reasonable price.
Basically, the breakdown diagram for my appliance with numbered parts made it easy to select the parts needed. It wasn't just a series of pictures of the parts. Then at checkout, the web site made sure that I was ordering parts for my make/model before processing the order. Pretty foolproof.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members