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Geekbuying Reviews Summary
Geekbuying has a rating of 3.8 stars from 955 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Geekbuying most frequently mention customer service, fast delivery and full refund. Geekbuying ranks 13th among Electronics sites.
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Don't even think about buying anything form them. The service is such garbage you will never see your package despite how much you pay for expedited shipping.
Since last year I'm a happy customer of www.geekbuying.com. For each single problem or question I always get a prompt reply from the respective department especially the after sales deperment!
Thus, I can reccomend this company.
I ordered new media box. It arrived 3 weeks later and the remote control did not function properly (it only worked on and off, despite trying multiple new batteries). I emailed customer support and they did not respond. I posted a negative review on another review site and they posted that it was a big misunderstanding and emailed me offering a new remote control. I declined and told them I wanted to return the box. They haven't responded to that email (a week now). Avoid buying from this company.
Support really ****. Support is only in the form of e-mails and they reply to your e-mails only once in a day. If you have a problem/question to get it resolve/to make them understand it will take days at this pace. While ordering it was showing Free Delivery but the package came to USPS and support people are asking me to go and pick. How ridiculous this, geekbuying support people are telling this is called "Free Delivery". Support people say whatever and take how much time they want they will take to reply to you but when you have a problem they talk about rules. I want to give less than "1" but it's not possible.
Initially, support people talk nicely but when you have some issue they try to tell that that is not their mistake.
If you buy from geekbuying.com and if there is no issue then no problem but if you face any issue then contacting support will be your permanent job until it resolves or you drop off.
Stay away.
2 weeks since I paid, still not shipped out! They say, we'll send you email when shipped. Better to buy somewhere else! This will be my 1 and only order, never again! Banggood - at least you get your stuff!
Y am very satisfied with the service. Very professional, very fast response, and the aftersale is excellent.
I paid for my order and got an email that I would be notified when it shipped. It has been 30 days now and still my order has not shipped. When I try the customer service links they do not work.
I bought a mobile phone which had problems keeping the carrier signal. I sent it back and received a full refund a week after GB received it. 2 days later i had the refund in my paypal account.
A pleasure doing business with you GB
Great service. Always when I get in touch I am very well attended. Geekbuying is the best company selling on the internet in my opinion.
GeekBuying always!
I was in trouble with my phone
Customer support sent me a Email soon.
They told me what should i do next.
Thanks,
Very helpful and polite customer service, however when you ask about shipping they tell you a different story. 16 days since order and no product shipped.
The site has good customer service. Always quick response to emails. Problems sorted quickly and postage never too long. Goods always packaged well and safe
I am very pleased with the speed of delivery and the customer support. I had ordered a smart watch that can connect to my iPhone via Bluetooth.
The package it was in perfectly condition, very nice look.
The reply to my mail it was very very fast with detailed explanation.
With this level of customer service, I would definitely order again from Geekbuying.com.
Es una excelente pagina en la que he adquirido mis ultimos 2 celulares de excelente calidad, una atencion perfecta y he quedado realmente contento con ello
I wasted a lot of money buiyng from them!
I bought 3 levono hw01, not a good product.
Anyway, the price was not the best but they promise fast shipping.
The proble is that most of the time you have to pay customs taxes, so it's very bad affair. At last I paid 120 euro for 3 items I could pay somewhere else less then 60 euro. And I asked If I could refuse the item, But I hade to pay a lot of money to send them back. Never had such a bad experience!
I have been doing business with them for a very long period. Until now they have never failed me, I trust them and their services.
Geekbuying.com my favourite Chinese gadget store. Good prices, fast and reliable and good customer service. Had some minor Problems that were always solved to my full satisfaction.
Have purchased from these guys a number of times. Always helpful with advice and follow-up. They stock quality products - the Shure headphones I recently bought are great. Wouldn't go anywhere else.
I am throughly impressed with their prompt customer service and very competitive price, thanks geekbuying
Geekbuying has many efficient staffs. They are helpful to help customers. And can deal with matter easily. I like them
From the business
Geekbuying was founded in 2012 to create a platform that genuinely puts the customer first. Since our inception, we have become one of the leading E-commerce platforms selling various consumer electronic gadgets. Here at Geekbuying, you can expect to find products you'll love, superior service, and fast global shipping!
We at Geekbuying are about making our customers' lives comfortable and smarter. We have a massive selection of products and offer unbeatable prices. If you are looking for the latest and most fantastic product in categories like smart home and outdoor gadgets, Geekbuying is where you should be!
Geekbuying is the ultimate shopping hub for new releases covering smart home products like vacuum cleaners, fitness equipment like treadmills, top-of-the-line home and office furniture, outdoor items including e-bikes, scooters, and other consumer goods like TV boxes, RC Toys, and so much more! Shop for your favourite brands and products today!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members