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Geekbuying has a rating of 3.8 stars from 955 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Geekbuying most frequently mention customer service, fast delivery and full refund. Geekbuying ranks 13th among Electronics sites.
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The worst experience of my life when it comes to shopping online, a product I bought and never received, absolutely surreal, I bought in the black friday a xiaomi mi6, from November to December there were several delays while their service told me every week ''we will start the shipment next week '' something that was always a lie, when the day of shipment arrived in January (in January!) I was told that the shipment was stopped in Hong Kong for unknown reasons, this same thing happened again a second time in January, when they said they would return the money, "in order not to delay your order, the refund will be returned on 48 hours."? Do not return the money, send my product!
I will tell you really what i think have happened: they never had the product, so they dedicated themselves to entertain me with lies for 3 months, because otherwise there is no reason to return the money and not send me the product '' in order not to delay your order, the refund will be returned on 48 hours. '' shameful, this was a gift for my son, and have played with his illusion for 3 months. They decided on their own to return the money, without my being able to make my own decision, they just did not want to send me the product, and most annoying of all, they have screwed my black friday, because if I had known this I would have taken advantage of the prices of other websites, but now there is no way to go back to the past, as you can see I am angry for very different reasons, everything has been a grotesque and cumulative nonsense.
The customer support is perfect. I really liked the support. One should consult them directly with online chat facility to get the updates on the go. Appreciated (Y)
I purchased a smartwatch that already doesn't arrived, but it's good site, you must not change your shipment cause your area is a remote area and pay $30 or make free loooong shipment
I've bought a streamer that stopped working 10 minutes after first use. Their customer service is really bad as they copy paste messages such as "send us the product back...". No real support.
Also - they hide the bad reviews. I asked them to publish my bad review several times and they just ignored it.
They took 30 days to deliver item. 14 days to ship item. 16 day to DHL to deliver that was suppose to be 4-8 business days. Then phone will not receive signal. But the camera and wifi work. Contacted Geekbuying. No response. But they did go into my paypal account the next day after order.
From france: A good site, fast cheap and a gold support!
Verry nice price and quality product, I recommend
Great Prices Very Interesting Products Good Website Must Buy From This Site Customers Service Is Very Good And Free Shipping
Warning for fake reviews or censored reviews at Geekbuying!
I bought a tablet which should be a really great tablet according to existing user reviews and description. But in reality it is a really useless tablet. Other "customers" who wrote reviews for this tablet must be fake reviews or they are complete idiots.
After I realizing that the tablet is really bad, I wanted to warn other potential buyers by writing a 2 star review about its problems, but Geekbuying never published it. I tried to send reviews 3 times but same result, it is never published. When searching other Geekbying producs I can only see 5 star reviews everywhere which will give the impression all their products are great. So it is a big scam, selling products with fake and/or censored customer reviews, often also with wrong description.
First line support they know nothing and give useless answers. First after the case been escalated you may get a better answer but their answers are usually they accept returns and I can buy another product after returning it in perfect condition (so they can sell it again). Since I have to pay for return shipping and there are no guarantees they will refund me, then it is often not worth the troubles.
Some other sitejabbers may believe Geekbuying support is great, but keep in mind it is hard to get an good support from them. There are many errors in their products description pages (maybe due to copy descriptions from other similar products without checking it up first).
Great prices, fast shipping and excellent, helpful customer support. Highly recommended. Customer support is just flawless.
He comprado varios productos y todos me han llegado de la forma correcta, en el caso de algún desperfecto me han podido solucionar, aunque a veces se tarden un poco, estoy contento con el servicio y soporte
After taking an order with all relevant credit card requirements, another email was sent asking for copies of both sides of my credit card, identification card or passport. Way too much information to share over the internet!
Im so happy about the client support they are so nice and kind help me with and order that couldn buy i definitely recomend it very good service and fast responce.
Brought a phone Dec 13th, which Geekbuying informed me they could no longer fulfill. Did not refund money had to be pursued through PayPal. Company did not respond to My or PayPal communication. 3 weeks to get money refunded via PayPal. Daughter without Xmas present as money not refunded till 31st Dec
On 11-07-2017 I ordered a waterproof Blackview BV7000 pro. After arriving at my destination for three weeks, my little girl escaped into the water knowing I was waterproof I did not trouble but after half an hour it closed and did not start. I talked to the Geekbuyng and sent it on the warranty on 14-08-2017, and on 25-10 I was told that if I want to pick up the phone I have to pay 159 usd, since I paid on him 170 euros and since then he constantly pressures me that if I do not pay 159usd I can not get it anymore Does it mean that the guarantee Geekbuyng offers is of no value. I will not stop here but we need to know from which online stores to buy
I was looking for a phone and some headphones. At geekbuying I found the lowest price, and when I needed help with a question on the shipping, a nice person helped me out on the live chat and I didn't have to wait for a response
Good shop, good prices and great support.
Great products with best prices and the only time i had a problem support was great.
Happy to have such site to buy products for cheap and best quality of goods. Excellent after sale service! Thank you, GeekBuying
Beware of this site. Avoid at all cost. Issue a PayPal complain to get your money back.
Geekbuying is not more good.
Happy to have such site to buy products for cheap and best quality of goods. Thank you, GreekBuying GreekBuying.com
Just want to say that Elaine from ''geek-buying'' customer service was in patient with timely reply by considering overseas customer. In my case becuase of defetced item elaine give me her best service.
Answer: Hi Customer Maybe you could contact us here according your problem [email protected] About payment failure, invalid coupon, duplicated orders, cancel orders, report error [email protected] About change address/shipping method, order status, tracking information, custom clearance [email protected] About missing item, wrong item, defective item, item problems Best regards Geekbuying.com
Answer: Hi Robert Thanks for your question. Here we checked the parcel has been delivered to you, hope you can satisfied with it. Thank you. Geekbuying.com
Answer: Hi Customer, we check our colleague has arranged the refund for you already, whether you have received it or not For more information, please feel free to contact our colleague here with your order number:[email protected] Best regards Geekbuying.com
Answer: The "processing" could take a whole week. Shipment speed depends on DHL. Something in the range they are promising (3-5 days)
Answer: I would maybe start the ball rolling with Paypal. This is the thing, if no issues then they great, any issues and they are more than useless.
Answer: From my experience, they are. Here are some tips for ordering from GeekBuying safely: Only purchase products from GeekBuying's official website. Carefully read the product descriptions and reviews before making a purchase. Use a payment method that offers buyer protection, such as PayPal or a credit card. Be prepared for the possibility of long shipping times. Contact GeekBuying's customer service immediately if you have any problems with your order. If you are considering ordering from GeekBuying, I recommend that you do your research and weigh the risks and benefits carefully.
Answer: I would strongly suggest not buying from them. If you have any problems with the product, they will refuse to refund.
Answer: Yes, GeekBuying offers cash on delivery (COD) for orders to some countries. Here are the countries where COD is available: Saudi Arabia United Arab Emirates Kuwait Oman Qatar Bahrain If you are considering ordering from GeekBuying using COD, here are some things to keep in mind: COD orders are subject to a handling fee of $10. The maximum order amount for COD orders is $1,000. COD orders are typically processed and shipped within 2-3 business days. COD orders are delivered by DHL or FedEx. You will need to pay the full amount of the order to the delivery person upon delivery. If you are ordering from a country where COD is not available, you will need to pay for your order using another payment method, such as PayPal or a credit card.
Geekbuying was founded in 2012 to create a platform that genuinely puts the customer first. Since our inception, we have become one of the leading E-commerce platforms selling various consumer electronic gadgets. Here at Geekbuying, you can expect to find products you'll love, superior service, and fast global shipping!
We at Geekbuying are about making our customers' lives comfortable and smarter. We have a massive selection of products and offer unbeatable prices. If you are looking for the latest and most fantastic product in categories like smart home and outdoor gadgets, Geekbuying is where you should be!
Geekbuying is the ultimate shopping hub for new releases covering smart home products like vacuum cleaners, fitness equipment like treadmills, top-of-the-line home and office furniture, outdoor items including e-bikes, scooters, and other consumer goods like TV boxes, RC Toys, and so much more! Shop for your favourite brands and products today!
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