GeekbuyingReviews 955

I purchased smart watch from geekbuying.com on pre order with shipping within 2 days, then they extended pre-orders and delayed shipping by 8 days, then again by 18 days.
They already dropped price from 169.99 to 164.99 and my order has not been shipped yet (and not expecting for another 20-30 days)

I with I had read reviews about them before placing order.
Stay away from this and try other sellers even if price is a bit more.

I also wrote a review on geekbuying.com for that product but they are not displaying it.

I ordered a high end TV box and it is my first high end and not a single shipping update. Most of my TV boxes I paid under a hundred and thirty dollars and I will feel like a first class SUCKER I get ripped off and receive nothing. All my TV boxes before I ordered off ebay. They also were shipped from China but the ebay vendor always would keep the shipping info up to date and I received my orders a lot sooner. Back to eBay for me I learned my lesson. Perhaps there is a sucker born everyday but never thought it would be me.

I ordered some smartphones and the problem is that, after i ordered them the tracking number came to me after 1 month. They shipped my item after 1 month.

And yet they still did not ship me 3 smartphones, although i paid for them in 30 January.
I have no answer from them

Beware of GeekBuying. In November 2017 I purchased what was supposed to be a new gimble (stabilizer) for my GoPro. The product arrived and was obviously a repackage and it contained a defective battery. I returned the package and received the below email that I would be refunded but have yet to see that refund and the company is no longer responding to my inquiries. Geekbuying will scam you!

On Wednesday, February 7,2018, 9:57:45 PM EST, GeekBuying AfterSale Support wrote:
Dear Craig,
Greetings from Geekbuying.
Your returned package was delivered.
We will arrange a refund USD 169.99 to your account.
Should you have any further questions, please do not hesitate to contact us.
Sincerely Yours
Shirley
Customer Service Representative
Geekbuying

I ordered an android TV box from them that had a decent price. It took one month to get here although I paid with my Paypal account. The device is defective and shuts down after working for 1/2 hr. And after 1st shut down works for 5-7minutes before shutting down again. Horrible. So I contact them and this Jessie guy tried to teach me how to connect the device and all that BS. After the 2nd email he never answered me back. It's been a few days that I have not heard back from them so I contacted Paypal to see if I can get my money back... totally pissed off.

After receiving bad service from another online shopping web site, I decided to try another (Geekbuying.com). I was hoping for better service, but it seems they follow the same business plan that many other Chinese online companies use. Take money now, answer questions later... Except, they dont even answer questions!
I placed an order for a mobile phone on 23/02/2018 using DHL express delivery. Today is 01/03/2018 and I have not heard a THING! The DHL delivery was supposed to be 5 - 10 days. I have no tracking number which means that DHL has not yet received the items to ship because they would automatically provide a tracking number to the client.
So... once again, careful who you deal with. I'm still waiting! What makes matters worse is that they do not respond to emails!

I tried to contact them using different ways but no response. I only received one email talking about they will investigate! It has been 15 tim

Don't trust the 5 star reviews here or anywhere, most of them (if not all of them) are fake, just read few words and you'll understand what I mean.
I bought an Android TV box and keyboard for 150 USD on September 2017. After more than a month I received the product but it didn't work. They asked me to ship it back (on my account) which I did. I had to wait another month+ until they received the product back. It took them another two weeks to ship, and another month to deliver (arrived on January 2018). The new shipment is also defective. Now they stopped answering my mails and I'm stuck with TV box that doesn't work. The agent that handled the case was Jessie my Order Number: is #*******. I would never trust them with my money, there are other Chinese sites with better customer service out there.

I bought a cleaning robot at GeekBuying since they were saying it would take 2-7 business days to process payment and a few more days for shipment.
After 10 business days the status was still "processing payment". I contacted them and they told me that they would pack and ship on the following days. Then, after 14 business days it was still showing "processing payment". The product was supposed to be a gift, so I need that to arrive on time. If they were taking so long to process payment, which is just a bad excuse in my opinion since I have paid already and so they had my money, I was wondering how long it would take for shipment.
I decided to cancel and buy the same product at another store. I received a message from GeekBuying right away saying that my order had been canceled and they would generate the refund to my account shortly, but it is still showing "processing refund" on my order. I never had such bad experience at any other store. I do not have the product neither my money. I do not recommend GeekBuying at all.