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Geekbuying Reviews Summary
Geekbuying has a rating of 3.8 stars from 955 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Geekbuying most frequently mention customer service, fast delivery and full refund. Geekbuying ranks 13th among Electronics sites.
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I am very pleased with Geekbuying. They are a good company and have excellent customer service. I had an issue and they resolved it right away. I highly recommend them to anyone. I look forward to dealing with geekbuying.com in the future. I give them 5 stars for excellent products and service.
Tony
First let me thank you for your excellent product s and service generally.
Specifically Jennifer, you have been wonderful and I mean it.
I am from Sri Lanka and it took only two weeks to get my order. I know that Jennifer provide me that kind of unbelievable customer service... And I know that anyone else would get that kind of service from her and Geekbuying...
I bought a Gome K1 phone (excellent have one already), and inadvertently ordered from the wrong country on the site, therefore costing more. Geekbuying customer service were super helpful and agreed I could refuse the phone, send back, get credit, and reorder the correctly. 5 Star service. Only suggestion would be an instant cancel on the site option in the event of an error being made while ordering
The customer support is very good.
I accidentally ordered a wrong type of device and I noticed it after the payment.
I asked them for correction and everything was ok.
My transport questions are always answered promptly and helpfully.
Ottimo personale gentile con l'utente. Lo consiglio vivamente a tutti coloro che hanno bisogno di un aiuto per la vostra ricerca e per la maniera di trattare i cliente
When I had a query about a product their reply was back in no time, I was then able to complete my purchase that arrived just as quickly.
Best place to shop. No other store had the color of the smarthphone I was looking for and I found it here. The service was fast.
I recommend.
I am a long term buyer from Geekbuying and I must say I am 100% happy!
I recommend for everyone who wants to buy electronic gadget! They have great prices and great quality!
Cheers
Very good experience with Customer Service Representative of GeekBuying.
I got quick and very efficient solution to delivery issue i had.
The customer support is excellent and very flexible,
The prices are the lowest out there compared to the similar stores.
Will continue to buy from here, highly recommended!
Purchased Xiaomi phone an had delivery problem. The costumer service representative gave me efficient management and quick response.
Recommend GeekBuying.
I ordered a smartphone and it was over at the warehouse. I contacted Geekbuying and they treated me quickly and very well. They already solved my problem. Now to wait for my package :)
Justin explained my case for refunding my money, incredible attention. Good place for buying again and again.
Here you have authentic products, amazing prices.
The service is very good!
I totally recommend this site. I live in Portugal and when the orders come from Spain it takes only 2 days to get home.
I ordered a phone and later changed my idea. I got refunded without struggle.
I've ordered numerous products from this store and never had any problems so far.
Very good service!
I've bought from Geekbuying on several occasions, and, while it can take a while for things to arrive in Canada, the excellent prices often make it worth the wait. In this case, I actually needed to cancel an order because I no longer needed the product, and they were quick to take care of it for me.
I ordered a phone and later changed changed my mind. I got refunded without struggle.
#I'm impressed with the service.
If you choose to buy from Geekbuying, know that you are rolling a dice! If your device malfunctions, their "warranty" is a joke and the biggest waste of time! I bought a laptop from Geekbuying and about a month later the SSD died. After two weeks of back and forth, Geekbuying told me that I should contact the seller of the SSD (which of course is GEEKBUYING!). Its clear to me that they just don't want to honor their own warranty, so my advice to anyone is to tread carefully and don't even consider the warranty in your decision to purchase. I'm going to end up replacing the SSD myself, which is ridiculous to be honest!
Called mjx they said there was a warrty but geekbuy will not issue it so they don't deserve a star in my bool
I purchased an item from geekbuying 2/5/2018. Shipping tracking told me the item was on the way. They said the item could take a couple of months, so I reached out to them 4/2018 asking what happened to the item. They told me to wait, because sometimes it takes a while. I asked for a refund when it still hadn't arrived. They then asked me to call the US post office to track down the item, saying it had left china already. I told them I had no US tracking number that I could use. They persisted to refuse to give a refund for the lost item. It is now 7/23/2018 more than 5 months later, and the item is nowhere to be found, this is their response to me from 4/14/2018
"Really sorry to you
Because we met many of the cases that after 2 moths or even up to 3 months our customer received the package very well. So we need to make sure that customer have the post office confirmation about the lost( No matter you get the case number or the email confirmation). We hope customers can understand, sure that it seems a basic rule, but it's also flexible when we are handling all kinds of cases. Geekbuying is a reliable and a responsible company, and we will be responsible for the result.
Sophie
Customer Service Representative
Geekbuying
www.geekbuying.com "
From the business
Geekbuying was founded in 2012 to create a platform that genuinely puts the customer first. Since our inception, we have become one of the leading E-commerce platforms selling various consumer electronic gadgets. Here at Geekbuying, you can expect to find products you'll love, superior service, and fast global shipping!
We at Geekbuying are about making our customers' lives comfortable and smarter. We have a massive selection of products and offer unbeatable prices. If you are looking for the latest and most fantastic product in categories like smart home and outdoor gadgets, Geekbuying is where you should be!
Geekbuying is the ultimate shopping hub for new releases covering smart home products like vacuum cleaners, fitness equipment like treadmills, top-of-the-line home and office furniture, outdoor items including e-bikes, scooters, and other consumer goods like TV boxes, RC Toys, and so much more! Shop for your favourite brands and products today!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members