GeekbuyingReviews 955

Ordered a phone, waited 6 weeks but didn't get anything. Contacted customer service to ask the exact adress to which the parcel was sent (I changed the shipping adress shortly after ordering) but for some reason they are not able or willing to provide me with shipping details, even after multiple requests. However, I did got a full refund and was able to order my phone elsewhere. In the end I am left with mixed feelings but since I got my money back I am positive about the company and would consider shopping here again.

DO NOT ORDER. I bought a phone and it was sent with an incorrect address. Street was missing on label and could not be delivered, so it was returned to sender. I contacted customer service who advised that they will advise their drop ship location to fix the address. VERY OBVIOUSLY THEY DID NO SUCH THING AND MY PARCEL WENT BACK AND FORTH, STILL WUTH THE WRONG LABEL. NOW I SEE IT WAS DELIVERED TO AN ADDRESS IN NSW. VERY BAD SERVICE. VERY DISAPPOINTED. DO NOT BUY FROM THIS SITE. THIEFS!

Even its holiday season everything went smooth with my order shipped on time. No delays and good communication with customer support service

First order, I didn't have any problem and I received the product I ordered normally.
But for the 2nd order I have never received the products. After many emails to explain the situation and after giving the proof (of my local post) that they weren't able to locate the parcel, I was starting to lose patience.
However, Jennifer was very understanding and helpful and she agrees to make a refund of the products at the end. Thank you Jennifer for all your help and understanding.
I didn't give 5 stars just because it took sometime ( about 7 months to be refunded) but as soon as Jennifer deals with this matter, she did the right thing to do. Thanks a lot Jennifer and thanks GeekBuying for your products.
All the best!

By making my first purchase, I wanted at all costs to have it within a maximum of 7 days because I was very excited to have it and test it. I chose delivery by DHL according to the cost displayed, I was unpleasantly surprised to receive an email to inform me that the cost of delivery is not the same and that I must pay up to 32 $ for delivery to be made by DHL. I finally opted for free shipping and a refund that I'm still waiting for.

All the drunk that I had to have my article completely disappeared and I told myself that I should have opted for a purchase in my country. I do not know when I will receive my article, I wait. Although there are plenty of electronic items that I expected to buy through this site. But...

This is the first time I have ordered on Geekbuying and I am fully satisfied and impressed. Thank you for the fast delivery and for the respectful and rapid support when your team emailed me. I am now a happy new user of a smartphone. Minor suggestion about the shipping: the smartphone was delivered in a large envelope, no case as expected, but the item wasn't broken.
As to the smartphone purchased, it fits the description and I am thrillled, unboxing has been fine so far, I think I will need time to adjust to Xiaomi smartphone, I used to have an IPhone. However, on Amazon.fr, it is much cheaper and I can't understand that even with the friendly coupon and the free shipment, it is still more expensive on Geekbuying, but the successful experience with your business is worth it. Finally, I should have ordered a smart case and a tempered glass, probably next time. I do look forward to more business with you Geekbuying. Thanks again. Best and kindest regards, Halima.

I bought a TV box Vorke Z6 plus and it did not connect to wifi. After some weeks it did not even turn on. It was faulty and I tried to return it but they pulled my leg with different answers as to who would pay the shipping costs.
I decided to save my time and threw it away. I lost my money and my patience so I did not want to wast any more time (5 months of correspondence back and forth without getting anywhere was more than enough)