GeekbuyingReviews 955

Be aware that they are sold used phones as new one - I bought One+3, when I opened box I found some sh$% phone which was sold in UK on 2016 - Geekbuyjng sold me as new one the even fraud the box and put manufacturing data 02.2018.
Phone has no NFC, screen was some fake cheap LCD which was found in garbage, my unit has no WIFI no BT.
Smell from box was so disgusting that I have to hold my breath.

I send it back over one week ago but no refund at all!

Be careful! Don't buy anything from this cheaters

I'm a techie from Toronto, and I probably get a new phone every 6 months or so. The market I'm in doesn't give me access to some of the newer phones available, but this is why I go to geekbuying.com to purchase my phones, and continue to go to them.

My most recent experience with them has been the best yet! I dealt with Jennifer, and was completely blown away at the level of service I received. She was on top of my order from beginning to end, would send me updates every step of the way!

The new Mate 20 Pro is going to be coming out soon from Huawei, and I know exactly where I'll be going to get it.

Thanks Jennifer from geekbuying.com!

Hallo

I left some days to pass before submitting my review in case i'll calm a little bit but unfortunately my experience keep betting worst. I'll split my review to two sections, first for the geekbuying service and second for the product.
So i checked price, availability and delivery cost for the item i needed (mi notebook air 13" i7) and find that it is only stock in Hong Kong warehouse. I placed my order/ pay and wait. The very next day i receive a mail stating that it is necessary to provide 1) Front and Back Pictures of your Credit Card 2) Pictures of Your Identification Proof ( ID card / Passport). I send to them without delay and wait again. Next day another mail "Could you send your id card or driver license picture too". I complained that this is unacceptable and that i do not see the need to provide all this personal info but i would provide anyway. Another day passed and they replied "will prioritize process your order to the next step". Then silence for 3 days. I send them reminders but nothing. Suddenly i got a mail" The item is out of stock". I was furious. It took them 7 days to check their stock. I tried to get in touch by mail or telephone with someone but without any luck. Item still in stock on their site. 2 days later i got an automated msg with my DHL track number. I do not know if this is the kind of customer service they want but in any case i'll stick to amazon and gearbest as i used to. I don't think that the lower price by 20 or 40 usd justifies this behavior.
Now let's talk about the product. Mi notebook air 13" i7. Package arrived in good condition. But... i have 3 major issues with the pc. 1)battery life. They say that it could last up to 8 1/2 hours but i can get only up to 3 1/2 - 4 hours of Internet surfing and video streaming.and only 1-2 hours of gaming. When i say gaming i talk about really basic staff like card-games with minimum requirements 2)fan rattling. There is a strange noise. The fan probably is not fitted correctly and now is touching somewhere. VERY annoying. 3)whole pc freezes randomly.

That's my review

Regards
Nikos

So I bought a laptop from them and paid with PayPal. And it's been pending like crazy since I made the payment.

Their excuses were
1) haven't received any payment
2) their staff were sleeping
3) having no clue about the payment and I should contact PayPal and the bank myself
Etc.

So, now I asked them to cancel the order instead because it's ridiculous. PayPal people told me it might take 1-2 days for recipient to get the money; it's been more than a week.

I also made a review on the other website, they were pretending to be helpful but when I contact them personally, it's always something.

Just cancel my order already.

You can do a "good" business with a lot of companies out there. You order a product, pay and they deliver in a somewhat acceptable timeframe and you´re happy. Everyone can do that. But you only realize if you chose a good business partner when problems come up and when they are handled quick, professional and with the customer in mind. And this is exactly what happened here. A product I ordered failed to work after some time and the only thing that was needed to get help was to write an E-Mail. I got a very quick response with 2 options (refund or a new one) and my problem was solved.
No more questions asked, questioning if you´re right or wrong or something else which is just building up tension. Just help at the right moment when I, as a customer was sad that a product I bought failed (which geekbuying has really nothing to do, they did not "produce" the product).

That´s when you realize you found a good business partner. Solving problems is sometimes hard and in terms of revenue not positive for the company, but in the end it pays out. And I´ll order again, that´s for sure:-)

Hi. Last month i bought oneplus 3 from geekbuying. They offer "brand new oneplus 3" but i received refurbished one. They lied every day that this phone should be new and offer 20$ as refund which was like a joke! This oneplus 3 which i received has many faults. First of all, it has unorginall LCD which recognize only 5 points of touch. Second thing was battery which fly inside the phone. Third thing was no working NFC due to use replacement back case without nfc antenna! Phone should be in china version what suggests box but in real after checking it by official oneplus support it is EU version. I could mention a few more flaws but these are the most important ones. This phone is a shred, folding and fake. II do not recommend this store to anyone because they are laying and cheating! If i ask about refund for repair this faulties, they offer return to china and waiting another month to get money! Terrible! This store is dishonest!

Soy de Argentina e hice una compra en geekbuying. Con los impuestos aduaneros de mi pais, el el precio de la importacion es mas que el artuculo que compraba. Solicite la cancelacion y el reembolso y ningun problema. Las veces anteriores que he comprado todo correcto. Muy recomendable esta pagina.-

Great store with a fantastic service and prices. What I like the most about Geekbuying is there service that is always fast and relyable.