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Geekbuying has a rating of 3.8 stars from 955 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Geekbuying most frequently mention customer service, fast delivery and full refund. Geekbuying ranks 13th among Electronics sites.
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Prices are great, and Jennifer was very helpful in following up on my order when I had some questions about shipping. Would definitely buy from them again!
I had ordered a VR headset on this side (order *******). Unfortunately I did not receive them because the product was cancelled, but the client service was super polite and friendly and I got my money back really fast and without trouble
I ordered a phone. About 130 US dollars, on June month, 2018... I payed with a MASTERCARD card... after a while, they asked me to send them a foto of my national ID and the Mastercard card, with all the serial numbers on it... i could not send them those serial numbers, being out of town..., so, after 7 days, their system cancelled the order.
No money were taken from my account. Everything was fine.
I purchased Samsung A5 here. The quality of services exceeded my expectations. The rates were very affordable and the delivery was handled in a timely manner. I am very satisfied with this store.
They have a great customer service, good prices and interesting products. They always help me and resolve all my doubts. Amplialy recommended.
I purchased a Huawei Honor Note 10, however, decided to change my mind after hearing about the new Huawei Mate 20 release. Transaction was cancelled and refund issued with no issues. Will wate for new Huawei release. Thanks.
Um endimento e resposta rapidaeiciente e muito educada, me senti acolhido foi muto reconfortante
Site muito bom para compras de celulares, notebooks e outras coisas bem interessantes. Execelente atendimento para tirar dúvidas. Gosto muito.
Geekbuying's service was great. They followed up to ensure I came right receiving my parcel. I did have a shipping issue and they assisted me to ensure I either get my parcel or a refund. I will definitely use them again and I can recommend the company as well.
Jennifer from Geekbuying did a great job helping me: ******* [#PR*******683]
I saw a product there with a really good price, a friend told me, and i bought. Sometime later i had a problem with this and needed their help, so used live chat that solved my problem in 2 min.
Ordered a laptop for £850 never came ignored me and stole my money very upset and there seems to be nothing I can do about this
Hello Alan Carter,
We do apologize for the inconvenience it has caused you.
Kindly let us know the order ID to check further details.
One of our customer service representatives will reach you via email shortly.
Geekbuying Service Team
Can say that Geekbuying got excellent after sale services. Thanks to Phice for solving my case. They solve my case so fast. So i would rate them 5stars.
Bought 2 tv boxes from their EU warehouse, very good price. One worked very well, the other had defective software. They were very helpful in trying to get it up and running, but the manufacturer's firmware was simply a bust (in multiple versions). They took the machine back, refunded the money in full plus the postage, nad never left me hanging on an email. Overall, I was very impressed, and if the second tv box had worked, it would definitely have been 5 stars. Still, mistakes will happen, and Geekbuying showed that they were miles above most of their competitors in dealing with a manufacturer's issue that they could have easily dodged. Hats off...
I canceled it with my selfishness, but in support it accepted cancellation without attaching a complaint, it was very helpful. I think that support would be firm on this website if something happened. Thank you.
I needed to cancel an order before the item was dispatched and the CS was very fast and kind answering me and they cancelled the order and refunded the PayPal transaction very quickly.
I've had to cancel order 2 times now, because of financial issues, and geekbuying.com was really helpful and broadminded with my problem. They refunded my money and cancelled the order within days. I'm really satisfied with their service. The other orders i made came in good condition, and their products are original and securely packed.
Buena pagina. He comprado varios moviles para mi familia y para mi. A buen precio y de calidad. Todos han llegado en el tiempi estimado. Si e tenido q consultar alguna duda o pedir la factura me lo han resuelto rapido, y eso que yo no entiendo otro idioma q no sea español y me an entendido a la perfección. Seguire comprando en geekbuying. Gracias
Very good communication brand NEW' phone that I bought was refurbished. The seller stated and guaranted that it's 100% new but it was not.
Really fast reply from Shirley from Geekbuying regarding the invoice duplicate I needed.
Great customer service.
Wishing best of luck to all at Geekbuying!
The client service allways excelent!
I had problems with an item that was not in stock and the customer service communicated immediately to assist me and make the changes, they offered me several options
Answer: Hi Customer Maybe you could contact us here according your problem [email protected] About payment failure, invalid coupon, duplicated orders, cancel orders, report error [email protected] About change address/shipping method, order status, tracking information, custom clearance [email protected] About missing item, wrong item, defective item, item problems Best regards Geekbuying.com
Answer: Hi Robert Thanks for your question. Here we checked the parcel has been delivered to you, hope you can satisfied with it. Thank you. Geekbuying.com
Answer: Hi Customer, we check our colleague has arranged the refund for you already, whether you have received it or not For more information, please feel free to contact our colleague here with your order number:[email protected] Best regards Geekbuying.com
Answer: The "processing" could take a whole week. Shipment speed depends on DHL. Something in the range they are promising (3-5 days)
Answer: I would maybe start the ball rolling with Paypal. This is the thing, if no issues then they great, any issues and they are more than useless.
Answer: From my experience, they are. Here are some tips for ordering from GeekBuying safely: Only purchase products from GeekBuying's official website. Carefully read the product descriptions and reviews before making a purchase. Use a payment method that offers buyer protection, such as PayPal or a credit card. Be prepared for the possibility of long shipping times. Contact GeekBuying's customer service immediately if you have any problems with your order. If you are considering ordering from GeekBuying, I recommend that you do your research and weigh the risks and benefits carefully.
Answer: I would strongly suggest not buying from them. If you have any problems with the product, they will refuse to refund.
Answer: Yes, GeekBuying offers cash on delivery (COD) for orders to some countries. Here are the countries where COD is available: Saudi Arabia United Arab Emirates Kuwait Oman Qatar Bahrain If you are considering ordering from GeekBuying using COD, here are some things to keep in mind: COD orders are subject to a handling fee of $10. The maximum order amount for COD orders is $1,000. COD orders are typically processed and shipped within 2-3 business days. COD orders are delivered by DHL or FedEx. You will need to pay the full amount of the order to the delivery person upon delivery. If you are ordering from a country where COD is not available, you will need to pay for your order using another payment method, such as PayPal or a credit card.
Geekbuying was founded in 2012 to create a platform that genuinely puts the customer first. Since our inception, we have become one of the leading E-commerce platforms selling various consumer electronic gadgets. Here at Geekbuying, you can expect to find products you'll love, superior service, and fast global shipping!
We at Geekbuying are about making our customers' lives comfortable and smarter. We have a massive selection of products and offer unbeatable prices. If you are looking for the latest and most fantastic product in categories like smart home and outdoor gadgets, Geekbuying is where you should be!
Geekbuying is the ultimate shopping hub for new releases covering smart home products like vacuum cleaners, fitness equipment like treadmills, top-of-the-line home and office furniture, outdoor items including e-bikes, scooters, and other consumer goods like TV boxes, RC Toys, and so much more! Shop for your favourite brands and products today!
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Hello Nicolae,
We do apologize for the inconvenience it has caused you.
Kindly let us know the order ID to check further details.
One of our customer service representatives will reach you via email shortly.
Geekbuying Service Team