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Geekbuying Reviews Summary
Geekbuying has a rating of 3.8 stars from 955 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Geekbuying most frequently mention customer service, fast delivery and full refund. Geekbuying ranks 13th among Electronics sites.
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I had an issue with 1 order, the person with Geekbuying on the other end assisting me was more than helpful. Went above and beyond in resolving the issue. Thank you, I will definitely make this place my new go to site for gadget shopping.
Thank you for the good service! I will continue to make you shopping! By
Very large selection of Products
"this is one of the best online stores I have found, with good customer service, that responds on time, all the time, always try to solve the problem in the best way, we hope they continue to stay that way."
Excellent service communication is valid only I would like them to be faster in answering the emails just waiting for my product
Contacted me about the shipping information of my order from JENNIFER SERVICE very fast. Excellent and quick response. I got a good smartphone and my shopping from geekbuying ends with a satisfying result.
Ordered these Bluetooth MP3 waterproof headphones that weren't actually waterproof as announced by the brand. 1 week later they died. They offered me the option to send the item for repair, or be partially refunded. Chose to be refunded which they did. All good.
It has happened to me that I have not read the description of a product accurately enough. Therefore I asked Geekbuying to cancel this order (Number *******) and give me a full refund. I received a reply within 48 hours and my request was fulfilled. I had my money back in my account within another 48 hours. Another positive experience was the quick service when returning a defective product (DOA). I quickly received the return address after I reported the defect. I was offered a new device or a full refund. Also here the refund was already 7 days after arrival of the return on my account.
I am very happy with my experience with Geekbying. Many thanks also to Shirley from service_payment and Phice from service_aftersale
They gave me the information I needed through the live chat. I got it immediately, which left me very satisfied
Products are good and they are very responsive to solve any issue that might appear. I made a mistake with the purchase and the refund was really quick
I bought a mi band 3 and it never was delivered, I contacted Geekbuying Support team, they told that maybe the parcel may lost the item, then they proceed to make the refund order. It was very fast and a very good post sell service.
Flexibilne poradenstvo a ochota pri zmene objednavky. Pri nespravnej platbe okamzite vratenie penazi moznost noveho nakupu.
Buy a smart watch, excellent quality and an incredible price, and excellent customer service, I totally recommend it
I recently made a purchase from Geekbuying.com for a CW******* 128GB USB Flash Drive and when I viewed the site the following day the price on the item I had purchase had dropped. I enquired if it was possible for Geekbuying to refund the difference between what I had paid and the new advertised price posted less than 24hrs later and they agreed to do so. A big shout out to Shirley at Geekbuying for her excellent service. I am definitely going to be a frequently returning customer.
Support was really nice.
When I asked for help from Geekbuying support team, they responded in few hours.
My problem was delivery potion, there were some options, when I order computer delivery option was free, few days after from the order, delivery provider told me that the option was not free for me, because of my residential area.
At that time, I was confused, but Geekbuying support team kindly offered me some options and details for each.
I really feel thank you for support team, and staffs help.
Me surgió un problema con un envío y pedí un reembolso de mi dinero, y a los 4 días lo tenía reembolsado y el pedido cancelado. Máxima eficacia
I bought many things (+$400 products included) and no problem at all
Support is good! I recommend this site for geek stuff
Good prices, quality product, EU warehouse and nice support. Fast shipping from EU warehouse. That was first time that i buy from this site but if they keep that level i will buy again.
The price of the item of this site is reasonable and customer support is excellent. Customer support handled my mistake quickly.
From the business
Geekbuying was founded in 2012 to create a platform that genuinely puts the customer first. Since our inception, we have become one of the leading E-commerce platforms selling various consumer electronic gadgets. Here at Geekbuying, you can expect to find products you'll love, superior service, and fast global shipping!
We at Geekbuying are about making our customers' lives comfortable and smarter. We have a massive selection of products and offer unbeatable prices. If you are looking for the latest and most fantastic product in categories like smart home and outdoor gadgets, Geekbuying is where you should be!
Geekbuying is the ultimate shopping hub for new releases covering smart home products like vacuum cleaners, fitness equipment like treadmills, top-of-the-line home and office furniture, outdoor items including e-bikes, scooters, and other consumer goods like TV boxes, RC Toys, and so much more! Shop for your favourite brands and products today!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members