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Geekbuying

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Geekbuying Reviews Summary

Geekbuying has a rating of 3.8 stars from 955 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Geekbuying most frequently mention customer service, fast delivery and full refund. Geekbuying ranks 13th among Electronics sites.

service
137
value
124
shipping
130
returns
102
quality
119

We monitor reviews for authenticity

Brazil
1 review
0 helpful votes
Follow Marlon L.
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Mt avaliation
November 15, 2018

At first I thought that I would have problems because it was a site I had just met, so I looked for recommendations and I ended up throwing myself. I liked it so much, the prices are incredible, and the service is wonderful. I will recommend it to my friends.

Date of experience: November 12, 2018
Brazil
1 review
0 helpful votes
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Order Number: 4759116
November 13, 2018

Very cheap prices and great customer service. I hope it does not take me long to get my order, but that does not depend on geekbuying.
They were great, especially Jennifer.

Date of experience: November 11, 2018
Brazil
1 review
0 helpful votes
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4756995
November 13, 2018

Super easy, packaging has various products, all products are of the highest quality. I recommend to all this store. Has great support

Date of experience: November 11, 2018
Brazil
1 review
0 helpful votes
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My farorite store
November 13, 2018

I recomend very much! The Geekbuying has great products at really interesting costs. I recently bought a cell phone at a very good cost

Date of experience: November 11, 2018
Brazil
1 review
0 helpful votes
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I bought a smartphone at Geekbuying and was very well attended. Great prices and a lot of kindness in the service. I'll definitely make some more purchases.

Date of experience: November 11, 2018
Bulgaria
1 review
0 helpful votes
Follow Erdinch M.
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That is the best place to buy electronic devices. Few months ago I have bought smart watch to my daughter... now I have ordered the same watch to my son. In both cases I have explored all the options in different sites. Geekbuying always find a way to offer the best price. Delivery is fast. Customer service is great. No robots... But real human professionalist.
Thank you geekbuying!

Date of experience: November 11, 2018
Brazil
1 review
0 helpful votes
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Good
November 13, 2018

Fast answer and nice treatment I recommend. Live chat is fast and I like it, also nice products. I had I nice experience, but I wanted to cancel the order and was fast and good talking

Date of experience: November 11, 2018
Singapore
1 review
0 helpful votes
Follow Imran A.
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Special thanks to Jennifer for helping out with my order, it was much appreciated. Excellent customer service, recommended!

Date of experience: November 10, 2018
Spain
1 review
0 helpful votes
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Good money return service
November 12, 2018

Due to problems with the website, I made a double purchase. So I asked for the return of money and they gave it to me without any problem.

Date of experience: November 10, 2018
GB
2 reviews
0 helpful votes
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GOOD CUSTOMER SUPPORT
November 12, 2018

It is not often you can buy with confidence but the support given by Geekbuying minimises the anxieties. Their products are well priced and quality good. Jennifer in their order tracking department is efficient and reliable. I have no hesitation in buying from Geekbuying

Date of experience: November 10, 2018
Spain
1 review
0 helpful votes
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Fast and reliable
November 11, 2018

One of the best webs to buy electronics with a lot of products and good prices.
Whenever I wanted to cancel an order or modify it they replied fast and kindly. I haven't had any problem. A good service.
Highly recommended

Date of experience: November 9, 2018
Japan
1 review
0 helpful votes
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Flawless first order.
November 11, 2018

Smooth transaction from start to finish. Had never used the site before but the price was great for something I had been tracking for a while. Good support, and delivery as per order confirmation.

Date of experience: November 8, 2018
Jose R.
Brazil
1 review
0 helpful votes
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Good service
November 11, 2018

They listened to me very well and answered all my doubts. I bought what I wanted for a very good price, I'm very satisfied.

Date of experience: November 8, 2018
Washington
1 review
0 helpful votes
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Great customer service
November 11, 2018

What a wonderful surprise to get professional help from a hard working team of service men. This website has received a lot of flack but it is really what it claims to be. It is a high class and growing website which is fastly becoming a major competitor of online retail.

Date of experience: November 8, 2018
Brazil
1 review
0 helpful votes
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Excellent Service
November 11, 2018

I Need assistence and i got an excellent service. Thanks GeekBuying to help me solve my trouble (need assistence to change my address).

Date of experience: November 8, 2018
Germany
2 reviews
1 helpful vote
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Recently i had to cancel my order from 30. 10. 18 After 24 hours i became a answer from Jennifer Service and a e-mail from paypal: GEEKBUYING has paid you xxxx EUR for your purchase.

At Geegbuying i will buy again!

Date of experience: November 7, 2018
Brazil
1 review
0 helpful votes
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Very easy to navigate the geekbuying website
Very satisfied with the products offered by the site.
Very satisfied with the quality of the electronics

Date of experience: November 7, 2018
Bulgaria
1 review
0 helpful votes
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Best Costumer Support!
November 7, 2018

Hi, I buy product Geekbuying before 1 year. The product made mistakes and they send us a new model. We are very happy and I recommend this company!

Date of experience: November 5, 2018
Australia
1 review
0 helpful votes
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Recently I had to upgrade my order of a purchase to a higher model soon after I had made an initial order. I was apprehensive of the possible hassle that it might incur considering the many unpleasant anecdotal stories about online shopping. It turned out to be a pleasant surprise, however, with Jessica of Geekbuying. She responded to me really quick and was entirely positive and helpful. It ended up without a hitch, and I was absolutely impressed by her.

Now waiting for the shipment of my pre-order.

Date of experience: November 3, 2018
Israel
1 review
0 helpful votes
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Be careful and avoid buying from GeekBuying.
They ship DOA items & make hard time to get refunded.
I have ordered a watch on Aug which arrived DOA - up until now i haven't received a refund (done everything i was instructed)

Date of experience: November 2, 2018
Geekbuying C. Geekbuying Rep
over a year old

Hello Amit,
We do apologize for the inconvenience it has caused you.
Kindly let us know the order ID to check further details.
One of our customer service representatives will reach you via email shortly.
Geekbuying Service Team

From the business

Geekbuying was founded in 2012 to create a platform that genuinely puts the customer first. Since our inception, we have become one of the leading E-commerce platforms selling various consumer electronic gadgets. Here at Geekbuying, you can expect to find products you'll love, superior service, and fast global shipping!
We at Geekbuying are about making our customers' lives comfortable and smarter. We have a massive selection of products and offer unbeatable prices. If you are looking for the latest and most fantastic product in categories like smart home and outdoor gadgets, Geekbuying is where you should be!
Geekbuying is the ultimate shopping hub for new releases covering smart home products like vacuum cleaners, fitness equipment like treadmills, top-of-the-line home and office furniture, outdoor items including e-bikes, scooters, and other consumer goods like TV boxes, RC Toys, and so much more! Shop for your favourite brands and products today!
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