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Geekbuying has a rating of 3.8 stars from 955 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Geekbuying most frequently mention customer service, fast delivery and full refund. Geekbuying ranks 13th among Electronics sites.
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Eu precisei cancelar, e em 4 dias cancelaram pra mim, realmente rápido, so estou esperando o estorno, valeu geekbuying.
I have purchased the OnePlus 6t in the black Friday for a Best price, cheaper shipping for Brazilian. Thanks
I bought a laptop with accessories from them, such as HDMI cable, mouse, wireless keyboard, etc.
There was a problem with the laptop, but they made everything in their power to make sure I was content and we figured it out eventually.
I mistook the operation and purchased the item at a higher price than the usual price.
When asking for a refund, Geekbuying immediately refunded the difference. I am satisfied with quick response and low price. Thank you!
Gostei muito do atendimento, bastante confiável.
Tudo se desenvolveu da melhor forma possível
Espero fazer novos negócios com a empresa.
Muito obrigado!
I have ordered a smart watch on Black Friday.
A day later I saw that the price changed and become less that what I was charged.
I wrote to the customer support and I got a quick and kind reply.
They accept my complain and refund me for the difference.
It was a good service, It was my first buying on Geekbuying.
Thank you very much for the great service.
Arie.
I was perfectly attended to and cleared my doubts. I recommend this store to everyone! Waiting now for the arrival of the requests.
Ordered on 7th, it's been more than 20 days still haven't received the parcel. Order number: *******.
Easy to navigate, a great range of products. The Brazilian mail postage service had lost my order, but i received my money back.
I strongly advise to buy from this store.
Very fast to send and fantastic prices.
Álem for very good customer service.
I had a fantastic shopping experience at geekbuying. They were very helpful. The prices are great. And the quality of the products is very good.
I'm very pleased.
The first time I made an order on this site, a very large selection of products at low prices, the payment was confirmed very quickly (2 days), the support service works quickly, the seller gets in touch and answers all questions. I hope the goods will come quickly, really looking forward to it. After receiving the goods I will write a review. I hope for long cooperation. Good luck everyone.
Both company and its employees are all helpful with their customers! Shipping was super fast, support met me with great attention, attractive price!
Fast and good service in case of cancellation. A few mails with some clarification did it within a few days
The best price among the various known Chinese sites.
The customer service is concerned about the customer and wishes to bring the best satisfactions.
I recently bought a faulty power supply and bought a new one for 15 euro. I got refunded for the new power supply with no questions asked. Excellent!
I bought a cellphone, with no problems! Thanks Geekbuying you are the best chinese company! I will buy more products from you
Bought a tablet from Geekbuying and was told the prossesing time was 2-7 days, It was shipped with DHL after 2 days and delivered at my door 5 days later. Jennifer also provides a great presale and follow up service. Hope they do the same if there will be some problems later on. But for its 5 stars :)
Já fiz compras em outros sites chineses, e show foi demorado e confuso as respostas, aqui me foi passado informação rapidamente, e sem enrolação, muito bom
Had to cancel my order and had my PayPal refund in less than 5 minutes! Outstanding customer service. Hope to do business again soon!
Answer: Hi Customer Maybe you could contact us here according your problem [email protected] About payment failure, invalid coupon, duplicated orders, cancel orders, report error [email protected] About change address/shipping method, order status, tracking information, custom clearance [email protected] About missing item, wrong item, defective item, item problems Best regards Geekbuying.com
Answer: Hi Robert Thanks for your question. Here we checked the parcel has been delivered to you, hope you can satisfied with it. Thank you. Geekbuying.com
Answer: Hi Customer, we check our colleague has arranged the refund for you already, whether you have received it or not For more information, please feel free to contact our colleague here with your order number:[email protected] Best regards Geekbuying.com
Answer: The "processing" could take a whole week. Shipment speed depends on DHL. Something in the range they are promising (3-5 days)
Answer: I would maybe start the ball rolling with Paypal. This is the thing, if no issues then they great, any issues and they are more than useless.
Answer: From my experience, they are. Here are some tips for ordering from GeekBuying safely: Only purchase products from GeekBuying's official website. Carefully read the product descriptions and reviews before making a purchase. Use a payment method that offers buyer protection, such as PayPal or a credit card. Be prepared for the possibility of long shipping times. Contact GeekBuying's customer service immediately if you have any problems with your order. If you are considering ordering from GeekBuying, I recommend that you do your research and weigh the risks and benefits carefully.
Answer: I would strongly suggest not buying from them. If you have any problems with the product, they will refuse to refund.
Answer: Yes, GeekBuying offers cash on delivery (COD) for orders to some countries. Here are the countries where COD is available: Saudi Arabia United Arab Emirates Kuwait Oman Qatar Bahrain If you are considering ordering from GeekBuying using COD, here are some things to keep in mind: COD orders are subject to a handling fee of $10. The maximum order amount for COD orders is $1,000. COD orders are typically processed and shipped within 2-3 business days. COD orders are delivered by DHL or FedEx. You will need to pay the full amount of the order to the delivery person upon delivery. If you are ordering from a country where COD is not available, you will need to pay for your order using another payment method, such as PayPal or a credit card.
Geekbuying was founded in 2012 to create a platform that genuinely puts the customer first. Since our inception, we have become one of the leading E-commerce platforms selling various consumer electronic gadgets. Here at Geekbuying, you can expect to find products you'll love, superior service, and fast global shipping!
We at Geekbuying are about making our customers' lives comfortable and smarter. We have a massive selection of products and offer unbeatable prices. If you are looking for the latest and most fantastic product in categories like smart home and outdoor gadgets, Geekbuying is where you should be!
Geekbuying is the ultimate shopping hub for new releases covering smart home products like vacuum cleaners, fitness equipment like treadmills, top-of-the-line home and office furniture, outdoor items including e-bikes, scooters, and other consumer goods like TV boxes, RC Toys, and so much more! Shop for your favourite brands and products today!
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Hello Amod,
We apologize for the inconvenience it has caused you.
The right tracking information was sent to your email by Sophie Service, kindly check it.
Sincerely Yours
Geekbuying Service Team