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Geekbuying

3.8

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Geekbuying Reviews Summary

Geekbuying has a rating of 3.8 stars from 955 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Geekbuying most frequently mention customer service, fast delivery and full refund. Geekbuying ranks 13th among Electronics sites.

service
137
value
124
shipping
130
returns
102
quality
119

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Australia
1 review
0 helpful votes
Follow Rita M.
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Geek buy is easy to find the best deals and products available, im very satisfied with the customer service and they ship very quickly. I get all my phones from Geekbuying.com! THANKS GEEKBUY!

Date of experience: December 19, 2018
Switzerland
1 review
0 helpful votes
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Have ordered the Beelink S Micro PC with a wrong powersupply (US). Shirley exchanged it to a EU one without any question. Thank's for great support.

Date of experience: December 18, 2018
France
1 review
0 helpful votes
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Having had to return an item, the refund on order ******* was sorted very efficiently by Shirley. Thank you!

Date of experience: December 18, 2018
Italy
1 review
0 helpful votes
Follow Paolo I.
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The after sale policy it's a real scam. Ordered a 600 device,
Received it with a broken key, asked for a repair: I have to ship (an
PAY for the shipment) the device to China and wait from 1 to SIX months
To get my device back.Are you kidding me? YOU ship a broken device
And I have to pay the shipment and wait up to SIX months to get back
The device I paid? In their policy it's also stated that I cannot use
Any courier to ship the device back, which means the shipment will be
Really slow... Do not trust the five stars review: they just ask for a good review with screenshot and order number to give you a *******@geekbuying: you can avoid your standard "We sincerely apologize..." reply. I know every word from you is just a lie.

Date of experience: December 16, 2018
Geekbuying C. Geekbuying Rep
over a year old

We sincerely apologize for any inconvenience. Our after-sales service team will assist you to return your item to our service-center in overseas for refund or exchange. Kindly check your email for more details. Sorry again. Regards, GeekBuying

GB
2 reviews
1 helpful vote
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I'm from the UK and thought I'd try it via PayPal for protection. 2 weeks later nothing dispatched still pending, contacted them nothing in reply. Opened
A PayPal case... Had to wait 10 days before getting my money back. Was
Due a refund tomorrow but now they supplied a fake tracking number that
Doesn't exist to try hold on to my money longer. Avoid at all cost.

Date of experience: December 15, 2018
Geekbuying C. Geekbuying Rep
over a year old

Very sorry for spending much time on your order: 4781120. The solutions was offered aleady and please kindly check your email for more details. Regards, GeekBuying

Washington
2 reviews
16 helpful votes
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Fantastic service
December 15, 2018

I'm a buyer from the UK and I purchased a laptop. I had a several questions about the laptop and they were answered very quickly. I'm very happy with the service and the laptop is fantastic value for money. I will definitely be buying again from this website.

Date of experience: December 15, 2018
New Caledonia
1 review
0 helpful votes
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Order n°4808285
December 14, 2018

Five stars given, I have a problem with my shipping and they resolves it very fastly. Thank's to Geegkbuying for their service payment.

Date of experience: December 13, 2018
France
2 reviews
1 helpful vote
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Excellent service
December 12, 2018

Highly recommended, I have a problem and he/she resolves it very fastly. I thank Geegkbuying for their service payment.

Date of experience: December 12, 2018
Japan
1 review
0 helpful votes
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Excellent after service!
December 11, 2018

I'm buyer from Japan.
Actually, a device which I bought from geek buying was something wrong at the first time.
I sent a message to them, then they changed the new one quickly.
I really appreciate for corresponding to me.
I wanna buy a device from them again.

Date of experience: December 11, 2018
Brazil
1 review
0 helpful votes
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Fast and efficient
December 10, 2018

Hi, I'm a buyer from Brazil. And I had a great experience given the conditions that my country momentarily imposed on imports. Every time I needed a service was fast, the store offers a great varieties of products and with great prices. It is quick to send your product, even in a country with delays for deliveries like mine. If it were to cite criticism, I would ask to put new forms of payment for my country.

Date of experience: December 9, 2018
Mexico
1 review
0 helpful votes
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Good Store
December 10, 2018

Very comprencible page, easy to use, competitive prices and excellent customer service, 100% recommended to buy here.

My package has not arrived yet but the attention has been very good

Date of experience: December 9, 2018
Texas
1 review
0 helpful votes
Follow Tere M.
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This service customer is excellent, quickly answers and very efficiency, She answered all may doubts.

Date of experience: December 9, 2018
GB
1 review
0 helpful votes
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"Excellent customer service, they helped me with my order no *******! I really recommend this shop! "

Date of experience: December 9, 2018
Spain
1 review
0 helpful votes
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Excellent service
December 7, 2018

Quality of service and efficiency, I am surprised by the speed of response, online chat helped me to resolve my doubts with the purchase of a mobile, 100% recommended, Order number: *******

Date of experience: December 7, 2018
Portugal
1 review
0 helpful votes
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Great service.
December 7, 2018

I made a order by mistake, um fact I ordered the wrong item. They responded very quicly to my mail and made the full refond on less then 48 hours.

Date of experience: December 6, 2018
New Jersey
1 review
0 helpful votes
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Remarkable service
December 6, 2018

Your customer service rep, Shirley, was very quick to respond to my e-mail. The item was out of stock and she offered another in stock item in which I feel was a far better value then the product I had ordered. #PR*******883 Thank you again for such quick service.

Date of experience: December 6, 2018
Romania
1 review
0 helpful votes
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Great Customer Service
December 6, 2018

Due some personal reasons I had to cancel an order and got fully refunded in short time.
I would definitely buy again from this site and I am strongly recommend it.

Date of experience: December 6, 2018
Japan
1 review
0 helpful votes
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Good service
December 5, 2018

I just cancelled an order and got fully refunded immediately. I definitely recommend to buy from this site. Good service!

Date of experience: December 5, 2018
Australia
1 review
1 helpful vote
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Excellent Service
December 3, 2018

I recently had reason to cancel a substantial order with geekbuying. My payment was refunded in full immediately without any hassle or argument. Thanks, geekbuying - I have bought from your store in the past and will do so again.

Date of experience: December 3, 2018
Italy
1 review
0 helpful votes
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Good and fast service
November 30, 2018

Everything worked fast and professionally. Unlike some comments that I read every time i used the online chat they replied to me immediately being 100% helpful. My order was processed in 24 hours plus they responded to my emails the same day. I totally recommend.

Date of experience: November 30, 2018

From the business

Geekbuying was founded in 2012 to create a platform that genuinely puts the customer first. Since our inception, we have become one of the leading E-commerce platforms selling various consumer electronic gadgets. Here at Geekbuying, you can expect to find products you'll love, superior service, and fast global shipping!
We at Geekbuying are about making our customers' lives comfortable and smarter. We have a massive selection of products and offer unbeatable prices. If you are looking for the latest and most fantastic product in categories like smart home and outdoor gadgets, Geekbuying is where you should be!
Geekbuying is the ultimate shopping hub for new releases covering smart home products like vacuum cleaners, fitness equipment like treadmills, top-of-the-line home and office furniture, outdoor items including e-bikes, scooters, and other consumer goods like TV boxes, RC Toys, and so much more! Shop for your favourite brands and products today!
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