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Geekbuying has a rating of 3.8 stars from 955 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Geekbuying most frequently mention customer service, fast delivery and full refund. Geekbuying ranks 13th among Electronics sites.
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Geek buy is easy to find the best deals and products available, im very satisfied with the customer service and they ship very quickly. I get all my phones from Geekbuying.com! THANKS GEEKBUY!
Have ordered the Beelink S Micro PC with a wrong powersupply (US). Shirley exchanged it to a EU one without any question. Thank's for great support.
Having had to return an item, the refund on order ******* was sorted very efficiently by Shirley. Thank you!
The after sale policy it's a real scam. Ordered a 600 device,
Received it with a broken key, asked for a repair: I have to ship (an
PAY for the shipment) the device to China and wait from 1 to SIX months
To get my device back.Are you kidding me? YOU ship a broken device
And I have to pay the shipment and wait up to SIX months to get back
The device I paid? In their policy it's also stated that I cannot use
Any courier to ship the device back, which means the shipment will be
Really slow... Do not trust the five stars review: they just ask for a good review with screenshot and order number to give you a *******@geekbuying: you can avoid your standard "We sincerely apologize..." reply. I know every word from you is just a lie.
I'm from the UK and thought I'd try it via PayPal for protection. 2 weeks later nothing dispatched still pending, contacted them nothing in reply. Opened
A PayPal case... Had to wait 10 days before getting my money back. Was
Due a refund tomorrow but now they supplied a fake tracking number that
Doesn't exist to try hold on to my money longer. Avoid at all cost.
Very sorry for spending much time on your order: 4781120. The solutions was offered aleady and please kindly check your email for more details. Regards, GeekBuying
I'm a buyer from the UK and I purchased a laptop. I had a several questions about the laptop and they were answered very quickly. I'm very happy with the service and the laptop is fantastic value for money. I will definitely be buying again from this website.
Five stars given, I have a problem with my shipping and they resolves it very fastly. Thank's to Geegkbuying for their service payment.
Highly recommended, I have a problem and he/she resolves it very fastly. I thank Geegkbuying for their service payment.
I'm buyer from Japan.
Actually, a device which I bought from geek buying was something wrong at the first time.
I sent a message to them, then they changed the new one quickly.
I really appreciate for corresponding to me.
I wanna buy a device from them again.
Hi, I'm a buyer from Brazil. And I had a great experience given the conditions that my country momentarily imposed on imports. Every time I needed a service was fast, the store offers a great varieties of products and with great prices. It is quick to send your product, even in a country with delays for deliveries like mine. If it were to cite criticism, I would ask to put new forms of payment for my country.
Very comprencible page, easy to use, competitive prices and excellent customer service, 100% recommended to buy here.
My package has not arrived yet but the attention has been very good
This service customer is excellent, quickly answers and very efficiency, She answered all may doubts.
"Excellent customer service, they helped me with my order no *******! I really recommend this shop! "
Quality of service and efficiency, I am surprised by the speed of response, online chat helped me to resolve my doubts with the purchase of a mobile, 100% recommended, Order number: *******
I made a order by mistake, um fact I ordered the wrong item. They responded very quicly to my mail and made the full refond on less then 48 hours.
Your customer service rep, Shirley, was very quick to respond to my e-mail. The item was out of stock and she offered another in stock item in which I feel was a far better value then the product I had ordered. #PR*******883 Thank you again for such quick service.
Due some personal reasons I had to cancel an order and got fully refunded in short time.
I would definitely buy again from this site and I am strongly recommend it.
I just cancelled an order and got fully refunded immediately. I definitely recommend to buy from this site. Good service!
I recently had reason to cancel a substantial order with geekbuying. My payment was refunded in full immediately without any hassle or argument. Thanks, geekbuying - I have bought from your store in the past and will do so again.
Everything worked fast and professionally. Unlike some comments that I read every time i used the online chat they replied to me immediately being 100% helpful. My order was processed in 24 hours plus they responded to my emails the same day. I totally recommend.
Answer: Hi Customer Maybe you could contact us here according your problem [email protected] About payment failure, invalid coupon, duplicated orders, cancel orders, report error [email protected] About change address/shipping method, order status, tracking information, custom clearance [email protected] About missing item, wrong item, defective item, item problems Best regards Geekbuying.com
Answer: Hi Robert Thanks for your question. Here we checked the parcel has been delivered to you, hope you can satisfied with it. Thank you. Geekbuying.com
Answer: Hi Customer, we check our colleague has arranged the refund for you already, whether you have received it or not For more information, please feel free to contact our colleague here with your order number:[email protected] Best regards Geekbuying.com
Answer: The "processing" could take a whole week. Shipment speed depends on DHL. Something in the range they are promising (3-5 days)
Answer: I would maybe start the ball rolling with Paypal. This is the thing, if no issues then they great, any issues and they are more than useless.
Answer: From my experience, they are. Here are some tips for ordering from GeekBuying safely: Only purchase products from GeekBuying's official website. Carefully read the product descriptions and reviews before making a purchase. Use a payment method that offers buyer protection, such as PayPal or a credit card. Be prepared for the possibility of long shipping times. Contact GeekBuying's customer service immediately if you have any problems with your order. If you are considering ordering from GeekBuying, I recommend that you do your research and weigh the risks and benefits carefully.
Answer: I would strongly suggest not buying from them. If you have any problems with the product, they will refuse to refund.
Answer: Yes, GeekBuying offers cash on delivery (COD) for orders to some countries. Here are the countries where COD is available: Saudi Arabia United Arab Emirates Kuwait Oman Qatar Bahrain If you are considering ordering from GeekBuying using COD, here are some things to keep in mind: COD orders are subject to a handling fee of $10. The maximum order amount for COD orders is $1,000. COD orders are typically processed and shipped within 2-3 business days. COD orders are delivered by DHL or FedEx. You will need to pay the full amount of the order to the delivery person upon delivery. If you are ordering from a country where COD is not available, you will need to pay for your order using another payment method, such as PayPal or a credit card.
Geekbuying was founded in 2012 to create a platform that genuinely puts the customer first. Since our inception, we have become one of the leading E-commerce platforms selling various consumer electronic gadgets. Here at Geekbuying, you can expect to find products you'll love, superior service, and fast global shipping!
We at Geekbuying are about making our customers' lives comfortable and smarter. We have a massive selection of products and offer unbeatable prices. If you are looking for the latest and most fantastic product in categories like smart home and outdoor gadgets, Geekbuying is where you should be!
Geekbuying is the ultimate shopping hub for new releases covering smart home products like vacuum cleaners, fitness equipment like treadmills, top-of-the-line home and office furniture, outdoor items including e-bikes, scooters, and other consumer goods like TV boxes, RC Toys, and so much more! Shop for your favourite brands and products today!
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We sincerely apologize for any inconvenience. Our after-sales service team will assist you to return your item to our service-center in overseas for refund or exchange. Kindly check your email for more details. Sorry again. Regards, GeekBuying