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Geekbuying Reviews Summary
Geekbuying has a rating of 3.8 stars from 955 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Geekbuying most frequently mention customer service, fast delivery and full refund. Geekbuying ranks 13th among Electronics sites.
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I purchased an Amazfit Stratos smartwatch after 8 months after the black shining color is coming out. Its fake watch please don't waste your money $160 you could get the better watch I made mistake for buying this a chinse fake watch from Geekbuy
Il mio ordine è arrivato nei tempi previsti, addirittura due giorni prima. Prezzo qualità ottima, se volete fare dei buoni affari vi consiglio vivamente di acquistare i tuoi regali qui su sitejabber. Il mio cellulare funziona alla perfezzione, e sono molto soddisfatto del mio aquisto
Il mio ordine è arrivato nei tempi previsti, anche due giorni prima. Prezzo di ottima qualità, se vuoi fare delle buone offerte ti consiglio caldamente di comprare i tuoi regali qui su sitejabber. Il mio cellulare funziona perfettamente e sono molto soddisfatto del mio acquisto
I purchased a Black view bv9500 rugged phone two days ago and had it shipped to the USA, paid $1.89 to ship and received it today. Very happy with the phone and. Very impressed with the very fast shipping to the US. I recommend them if your. Looking for a great price and very fast shipping to the US!
I was glad to find very recently launched electronic items (smartphone in my case) at promotional prices. Customer support responded very quickly with any questions I had. The buying experience was overall very pleasant.
I have purchased many electronic items from China for many years and this is the 1st time I used GeekBuying to purchase a phone. 1st time using GeekBuying and my purchased phone stuck at custom. Requested from GeekBuying what is the return fees and they reply that they don't know until they received the returned item. They can't even estimate the return cost to me. This shows that they are very poor and inexperience in handling delivery.
So, beware that your purchased item(s) might stuck at the custom. Better use other company, eventhought GeekBuying can provide a slightly cheaper price BUT it is not worth the hassle and "extra" $$ paying the custom.
Just my 2 cents...
Thank you for purchasing at Geekbuying. We are sorry to tell you that Geekbuying ships items globally and is not liable for any form of custom fees or taxes applicable on the items purchased from Geekbuying.com. Kindly check more information here: https://www.geekbuying.com/help/payment_and_shipping/taxes_customs_and_duties
Sorry again. Regards, GeekBuying
I've been the buyer of the GeekBuying webshop for the fifth year and I'm happy with every single purchase. With a short deadline, I always got an impeccable product. For my questions, I also received a nice, helpful answer in a short time. In all cases, the question was resolved or answered. I can only recommend it to every kind of customer and I can only tell the best about the GeekBuying webshop.
Very good price for drone - redpawz r020 with fpv and remote controller. I'm satisfied.
Fast support and help.
Recommended this marketplace.
Fast delivery and good services after sell. Price is good, lower than eBay, Amazon,& aliexpress.
More important, any questions or problems always be resolved quickly.
Trust them always!
I placed a wrong order and had to cancel it right after I ordered. I sent and e-mail to *******@geekbuying.com and they answered me the same day and arranged everything. Now I'll get a refund within 48h. I'm really happy with the quick help they provided
I ordered lots of items on Geekbuying and more recently expensive electronic items.
Never had any issue. Customer service is very professional too! (thank you Shirley)
You can only judged a good service when something goes wrong. I ordered the wrong item from China but it was too late to cancel (my mistake). My order ******* arrived as expected and I was able to get a refund without having to ship it back to China and avoid complex custom declarations. Geekbuying allowed me to ship it to their new Polish warehouse, much easier for a European customer.
I am very satisfied customer and I recommend everyone to give it a try.
I liked this page a lot, the service given by the customer service workers is excellent with a quick and friendly treatment. This is my first purchase I'm already waiting for my package.
My order was delayed due to a delivery problem, so I only requested a change of address and I thank Shirley and Sophie for being in constant contact and supporting me so that everything was fine and that was it, my package has been delivered, with a few more days, but satisfactorily, thank you very much from México Geekbuying team!
I am totally satisfied with their speed of delivery such that I got my item just after 7 days since I placed order, even though it was during new year holiday. Their customer support through online chat service is also very helpful. I definitely come back.
I had to cancel an order and I didn't find any problem with the support for cancel it. The staff is very professional
I asked about shipment services for my order number: ******* and Jennifer from customer service answered every question and request I had swiftly and professionally. She gave all the necessary information about my order i could ever ask and I hope everything continues to go smoothly.
Returned item hasn't been refunded for more than 5 months! Be aware if you dont use PayPal, they will never reply your post or request mails. My tracking number is RU*******NL and order id is *******.
DO NOT BELIEVE POSITIVE FEEDBACKS! THEY ARE PLACED BY PAID CUSTOMERS. HERE IS REAL CUSTOMER AND WHENEVER YOU BUY ANYTHING FROM GEEKBUYING, WHICH DOESN'T CARE ABOUT CUSTOMERS, YOU'LL BE HERE.
We are extremely sorry for the inconvenience.
Our after-sales service team has sent you an email about the solution for you.
Kindly check the details.
Regards,
GeekBuying
Have ordered here a few times now, for example the phone I have been using for the past two years, which I received within 3 weeks from the moment I ordered it. Last Sunday I ordered something, but changed my mind a day later. I contacted customer service and they cancelled the order for me, and gave me a refund (which I received today).
From the business
Geekbuying was founded in 2012 to create a platform that genuinely puts the customer first. Since our inception, we have become one of the leading E-commerce platforms selling various consumer electronic gadgets. Here at Geekbuying, you can expect to find products you'll love, superior service, and fast global shipping!
We at Geekbuying are about making our customers' lives comfortable and smarter. We have a massive selection of products and offer unbeatable prices. If you are looking for the latest and most fantastic product in categories like smart home and outdoor gadgets, Geekbuying is where you should be!
Geekbuying is the ultimate shopping hub for new releases covering smart home products like vacuum cleaners, fitness equipment like treadmills, top-of-the-line home and office furniture, outdoor items including e-bikes, scooters, and other consumer goods like TV boxes, RC Toys, and so much more! Shop for your favourite brands and products today!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
We apologize for the inconvenience it may have caused you.
Kindly let us know your order ID, one of our aftersale Representative will follow up with your case.
Best Regards,
Customer Service Representative