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I order this on Jan 5th and still have not received a tracking number or anything from this company only the purchase number. I've emailed them a dozen times and you always get a fast response in your email claiming they'll get back to you in one business day but they don't and its now the 23rd of Jan. If you don't believe me try calling them or emailing them! Scam, scam, scam
Gear Elevation is also know as Energy Commerce Elevation. We attempted to place an order for a foot bath. When we tried to pay, our card flagged the order as fraud and we refused to pay. The company placed the order anyways. They also put you an recurring membership without your knowledge. A week later the foot bath arrives. We tried to dispute the order and asked for a return label which they ignored. They are sneaky and deceptive. They charge you for stuff you don't order. They put you on a recurring membership without telling you. And when you ask them to pay for shipping back because they sent you something you didn't ask for, they ignore you completely. I let my credit card company know and cancelled that credit card. I can almost guarantee you if they had my credit card, they'd reactivate that recurring membership.
Hi Imma, thanks for leaving a review! We would like to apologize if your experience at Gear Elevation didn’t quite match your expectations. We also apologize if we responded late on your feedback. We still love to catch up and we would like the opportunity to investigate your feedback further. Please reach out to us at [email protected] or call us at 888-353-8373. We’ll work with you to resolve this issue.
Answer: Thank you for reaching out and sharing your concerns. We truly apologize for any confusion or frustration you've experienced regarding the $104 charge. This is definitely not the experience we want for our customers. We would love to help clarify the situation and resolve any issues you're facing. Please reach out to our customer service team directly with your order details at [email protected] at 888 353-8373, and we will look into this matter right away. Again, our sincerest apologies, and we hope to get this sorted for you as quickly as possible.
Answer: Hi Mari! Thank you for reaching out! We're sorry to hear about the charge. To help resolve this matter as quickly as possible, please feel free to contact us directly at [email protected] or call our team at 888-353-8373. Our customer support team will assist you in reviewing your account and any transactions associated with it. We look forward to resolving this for you.
Answer: Hi Tim! Thanks for reaching out. Here are the instructions for using the foot pads: 1. Wash and dry your feet or body part before applying Detox Patch. 2. Take one adhesive sheet and slowly peel off paper. 3. Place the foot pad on the adhesive where noted to "Put adhesive sheet on this side" and place onto the soles of your feet or the desired area of other body part. (Socks can be worn if necessary) 4. Wear for 7-10 hours then remove pad. 5. Wipe surface with wet towel until it's no longer sticky. 6. Used patches will appear dark greenish or grayish as they absorb toxins and waste matter from your body. 7. Continue to use each night until the discoloration of the pad subsides. 8. When used patches show signs of lightening, you may reduce applying it for once or twice a week for maintenance. Note: Apply detox patch one hour before bed-time. Disclaimer: Do not put on open wound. If you are allergic, do not use these pads. This product is not intended to diagnose or cure any disease.
Answer: Hi Carl, we apologize about the $15.99 charge on your account. When you purchased an item, you might have checked a box indicating that you'd like to become a part of the exclusive Gold membership. For future reference, you have actually option to uncheck the box if you don't wish to be part of the program. We would understand if you'd like to cancel the subscription and we can help you with that, but before we get too far into all that, I just want to make sure you understand what you're getting as a part of your membership. As a Gold member, you get access to some of the hottest products around, FREE. Our collection of products is constantly updated weekly, ensuring an abundance of problem-solving, gift-giving, and attention-grabbing items for your family and friends to enjoy. I really think you'll like everything we have to offer as a part of this exclusive club. You can head here to check out all the free products: www.gearelevationgold.co In addition to that, you will also get a credit towards your first purchase! Use the code "FREESHIP" at checkout and you will get any 1 item in your cart with the shipping charges waived as well! This is an absolutely FREE purchase for ANYTHING you're requesting! Please note that this is valid for any SINGLE item in the store with the condition that the code is only valid if you have 1 item in your cart. The code will not work if you have 2, 4, 6 or more items in your cart. The code also doesn't work if you have multiple of the same item in your cart. After weighing out all the options, and you decided to still cancel your subscription, please reach out to us at [email protected] or call us at 888-353-8373. We'll work with you to resolve this issue.
Answer: Hi Ernest! I am sorry for the confusion. The charge is for your Gold membership. When you purchased IonPure foot detox, you checked a box indicating that you'd like to become a part of the exclusive Gold membership. Because we want you to be satisfied in your experience with us, let us explain more of what you are receiving as a member of the club. You get access to some of the HOTTEST free products, at a cost of $0. Our collection of products is constantly updated weekly, ensuring an abundance of problem-solving, gift-giving, and attention-grabbing items for your family and friends to enjoy. That's right. You pay nothing for the product. Just cover a small shipping fee so we can make sure it gets to you safe and sound! You can also check out the free products available at: www.gearelevationgold.co As a new member, you get a credit towards your first purchase! Use code "FREESHIP" at checkout and you can get any 1 item in your cart with the shipping charges waived as well! This is an absolutely FREE purchase for ANYTHING you're requesting! It's valid for any single item in the store, however the only condition is that the code is only valid if you have 1 item in your cart. The code doesn't work if you have 2, 4, 6 items in your cart or more. The code doesn't work even if you have multiple of the same item in your cart. If you decide that this isn't for you, I understand. Just send us an email at [email protected] and we will cancel your membership moving forward.


Hi Charles, thank you for bringing this to our attention. We’re very sorry for the inconvenience and if we responded late on this review. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you still have not received your order, please reach out to us at [email protected] or call us at 888-353-8373. We promise to work with you to resolve this issue.