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Gearbest

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Gearbest

3.7
gearbest.com

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Gearbest Reviews Summary

The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.

This summary is generated by AI, based on text from customer reviews

service
3,482
value
3,458
shipping
3,490
returns
2,584
quality
3,437

We monitor reviews for authenticity

Brazil
1 review
0 helpful votes
Follow Roberto Y.
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Gearbest, is the best sales site in the world, besides being an example of respect for its customers, the products are of extreme quality and fair price. Gearbest, com is an example of e-commerce for international purchases, the American e-commerce site Amazon loses in serving and respecting its customers and answering questions, compliments and criticism, and Gerarbest.com wins from Amazon for the price and quality of the products, and Gearbest.com quickly ships the products to over 180 countries around the world.
I congratulate Gearbest.com for working on excellence, respect and honesty for customers around the world. "

Date of experience: July 31, 2019
Brazil
1 review
0 helpful votes
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Ótimo site de venda
August 1, 2019

ótimos produtos, bom acabamento, além da grande variedade de produtos, e valor justo, suporte ao cliente rápida, resposta clara e objetiva, recomendo...

Date of experience: July 31, 2019
Croatia
1 review
0 helpful votes
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Good store
August 1, 2019

Really good store. Good prices, fast shipping. A lot of discounts so you can get a lot of items cheaper than anywhere else. I have made many orders there and never had problems.

Date of experience: July 31, 2019
Italy
1 review
0 helpful votes
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Great online shop
August 1, 2019

Gearbest.com is one of the best online shops i've ever tried.
Relatively quick shipments to italy (i am italian) and very low costs.
Great post-sale support.

Date of experience: July 31, 2019
Poland
1 review
0 helpful votes
Follow Piotr J.
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Good seller
August 3, 2019

I make order from Gearbest and I choose Xiaomi Note 7. I received shipment very quickly and good packed. Everything was fine, and I was wainting only 3 weeks. I can recommend this site

Date of experience: July 31, 2019
Brazil
1 review
0 helpful votes
Follow Moacir N.
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Great Place to Buy
August 1, 2019

Reliable place. It has several sellers, including some brands sell directly through the site. There is no going wrong. The purchases have insurance and various types of freight. I bought melamine sponges and it arrived surprisingly fast. Soon I will buy more.

Date of experience: July 31, 2019
Brazil
1 review
0 helpful votes
Follow Isaias L.
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Melhor site de compra
August 1, 2019

Sempre faço importação pela gearbest, os melhor preço e promoções, aceita o Meliuz para retorno de dinheiro, sempre que foi preciso resolver algo ele sempre atendem bem e rápido

Date of experience: July 31, 2019
Portugal
1 review
0 helpful votes
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Excellent store
August 1, 2019

Gearbest.com is an excellent store. Communication is at a high level. Shipment received and very well packaged. They ship to Portugal. I recommend this seller.

Date of experience: July 31, 2019
Tunisia
1 review
0 helpful votes
Follow NourEddine C.
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Great
August 3, 2019

Fast delivery on free shipping methold
And cheap with great support
I recommended it if you want to buy

Date of experience: July 31, 2019
India
1 review
0 helpful votes
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Best online store
July 31, 2019

Gearbest is is the best online store and their customer service is excellent. No problem form for placing the order

Date of experience: July 30, 2019
Mexico
1 review
0 helpful votes
Follow misael I.
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Very good store
July 31, 2019

Their products are good with low prices, the shipping is very fast and the customer service is very good i have bought in this store since 2017 and i no had any problem.

Date of experience: July 30, 2019
Hungary
1 review
0 helpful votes
Follow Zsolt E.
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Very good shop
July 31, 2019

I am satisfied with the products I have ordered from GearBest.
I got everytime exactly what I was looking for.
The packages arrived fast in time.
I had no issues so far.
Thank you.

Date of experience: July 30, 2019
Bulgaria
1 review
0 helpful votes
Follow Zapryan V.
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I am from Bulgaria. I have been a client of this online store for over two years. I regularly order a wide variety of goods (electronics; kitchen appliances; home and garden products, etc.). Everything I've received so far works perfectly, at low prices. This is one of the few sites that can be trusted.The products are guaranteed and arrive relatively quickly even on a regular order. I recommend this site to anyone.

Date of experience: July 30, 2019
Brazil
1 review
0 helpful votes
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Very good
July 31, 2019

Fair prices, good sales, easy to buy with PayPal and with an intuitive app. There could be more updates about the preparation to ship and the shipping could be faster.

Date of experience: July 30, 2019
Poland
1 review
0 helpful votes
Follow leray t.
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Products with good prices
August 2, 2019

I had the good experience to buy some incredible products in GEARBEST. For this time I had my products very quickly and alright.

Date of experience: July 30, 2019
Poland
1 review
0 helpful votes
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I highly recommend Gearbest
August 2, 2019

After having ordered numerous products from this very dedicated website, I can confidently say that Gearbest has the best offers both in terms of price and shipment quality.

Date of experience: July 30, 2019
Greece
1 review
0 helpful votes
Follow pp V.
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This site have almost everything in very good price with great communication, excellent after sales services.
Gearbest is my primary shop, when i want something first i search Gearbest site.
Thank you for your support all this years

Date of experience: July 30, 2019
Spain
1 review
0 helpful votes
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Perfect Packaging and delivering
July 31, 2019

Perfect Packaging and delivering. No complains. Just in time. The product works fine. If I would know in advance at what time the product would drop at home, then would be more than perfect.

Date of experience: July 30, 2019
Brazil
1 review
0 helpful votes
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Secure and cheap website
July 31, 2019

Secure site with huge variety of products and great prices. I usually buy and never had a problem.
Last time I bought the Xiaomi Mi AirDots and received it in about 15 days in Brazil. Payment by creditcard, with any problem.
The customer service center is very responsive and willing to remedy any problems quickly. I highly recommend.

Date of experience: July 30, 2019
Azerbaijan
1 review
0 helpful votes
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Gearbest is best
July 31, 2019

I ordered a lot of things from Gearbest and I am satisfied totally.
However maybe some problems occur, but the customer care support will solve it completely. Fast shipping, great products, and reliable communication.

Date of experience: July 30, 2019

From the business

Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.


gearbest.com
Coventry, WMID, United Kingdom