Gearbest
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Gearbest Reviews Summary
The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
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Great site. Very good products and prices. Even with some shipping problems, they always solved the problems well. Normal shipping time. I'll buy more.
This marketplace had a good reputation.
If everything is going okay then it's okay but if something went wrong, you faced a bug or your package not arrived, then that's your fault even if you are "valued customer" and always pay for shipping guarantees no one will help you.
I recommend this page good products at affordable prices, fast shipping, immediate handling of that problem or question exists.
I have been shopping from GearBest since 2015 and never had a problem. Products were delivered on or before time and without any damage. My gadgets are still working fine. I can easily advice you to visit and check their products.
Several orders already made and everything worked great so far. If you have any question you can contact Gearbest and they will solve it the best way.
Several payment methods.
Great products.
Recommend Seller
Gearbest is my favorite website to buy online, all the products I get are very good quality, the support is great, he will answer all my questions,
This is a followup review of GearBest. So I'm up to 50 orders now and I'm still happy with GB. No issues, nothing. When I needed to RMA an item they just sent a new item after providing the proof.
To start, GB is a MEGA store with almost what ever your tech needs. So, my kind of store. What ever I need, my first stop will be GB, Even if it's not tech I still search for it.
Up until now I have made 33 orders from GB and I haven't had any problems. All orders arrived safe and sound. And all functional. No DOA's no need for RMA. I purchased a Lenovo ZUK Z2 from there. Everything when smoothly and it's my best phone to date. All I can say is do not hesitate to shop at GB. Best items at the best prices. Two thumbs up!
Marouane AQUIL
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In English. Gearbest is a very good seller. I'm in France, shipping time is very good.
I have ordered a 3D printer from Gearbest brand and i'm very happy with it. I'm thinking about buying a new one :)
This is an excellent little camera especially when you consider the price. The weight is 14 grams without the camera mount. I am able to mount this to my 3 inch quadcopter and it is able to fly with it no problem. It seems to handle light changes fairly well when going from sun to away from sun. I would purchase this camera again!
Buy headset 11/08/2018, **************021, Fast delivery, the headphones at this price are very good, I recommend.
The order arrived in 18 days, which was quite fast, the product fully complied with the description, it was packed efficiently, got into the price of the stock, which pleases even more, I recommend.
Easy shopping and good prices.It is possible to find most things you are looking for. And the site has an easy interface
I really think this site is very good for people to buy stuff i already bought lots of stuff and i will continue buying its awesome the support and the stuff i bought.
In de last months I've purchased multiple products from GearBest. Gave me notifications about the order, when it was shipped, Great experience so far.
In Portuguese (BR).
Ocorreu todo bem com minha compra na Gearbest, o produto chegou perfeitamente e dentro do prazo estipulado. Com uma boa qualidade e seguindo fielmente aquilo que foi anunciado no site, e com um preço excelente.
Compré un teléfono móvil el día 25 de junio y hasta el día de hoy no tengo registro de SUNAT o de SERPOST, y el servicio al cliente de gearbest no me soluciona el problema que vengo desde hace muchos días.
Este es el número de seguimiento el cual no llega: UN*******MU deverdad estoy muy descontento por qué ya lo pague y según su envío era de 14 a 20 días. Y en su política de devoluciones dice que si no llega a los 30 días debería haber rembolso cosa que no aparece
The price is the best I find, the smartphone I ordered arrived in a month without problems and well protected.
In addition to having a point system that saves you a lot, I really recommend it.
My first order experience at Gearbest was great! I received the goods at a very good packaging and with no errors.
I buy from different sites, but the location of Gerbest is best for providing good services including speed of shipping, resolving disputes and responding quickly to all problems.
The site features exclusive products, international brands, quick delivery and safe, actually benefited from all its outstanding experience to experience more than six months, not only this, it is characterized by a special application using phones, uses more than wonderful and coordinated, and also points as well as every review of the product I bought it. I recommend this website.
From the business
Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Eddy,
We apologize that you are experiencing issues with your order.
For all expedited and registered shipping methods we offer a tracking number that can be tracked on the related tracking site.
Please note that the actual delivery time may be affected by peak shipping periods, public holidays, bad weather and other extenuating circumstances.
The shipping time frame is valid regardless of the tracking site updates and availability.
You can refer to this link http://www.gearbest.com/about/shipping-methods.html for details.
Gearbest's FAQ: http://www.gearbest.com/about/faq.html
We will deal with your issue in ticket XT190****00153.
Please check this and reply back to us.
We look forward to hearing from you.
Gearbest.com