Gearbest
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Gearbest Reviews Summary
The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
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My product came very fast, only 11 days shippiment China to Brazil. I highly recommend GearBest for all the clients of the Globe.
HK Warehouse Order No.: **************801 Ney Menezes
Realicé el pedido de un box TV con la orden N° **************118 el día 23/06/2019 y llegó antes de tiempo. Todo conforme con el producto. Tengo la confianza de comprar en gearbest.com ya que ofrece un buen servicio y puedo pagar vía paypal. El envío es rápido, y tiene variedad de productos a bajos precios. No dudaría en recomendar esta tienda a mis amigos y familiares. Muy buena elección.
I must recomend this online store
Fast shipping and great costumer serviçe
Prices are good, only sell good quality items
I recomend it
I like Gearbest for their professionalism, for the way we communicate, for the diversity of products and the fast shipping of packages, I recommand this online shop.
English: An amazing soudbar with a beautiful finish and great sound without distortion. The choice of using bar or in two parts is one of the best ideas of this product. Alfawise sure got me, I can't wait to try more other branded products.
Português: Uma soudbar incrível, com um acabamento maravilhoso e som de ótima qualidade, sem distorção. A opção de utilizar inteira ou em duas partes é uma das melhores ideias deste produto. Alfawise com certeza me conquistou, mal posso esperar por testar mais outros produtos da marca.
One of the best store from on-line stores. I order from Gearbest more than 4 years and I can affirm that all item are from good quality and are delivered in time. I have more than 60 shipped items. I strongly recommend. Thumbs up for Gearbest
They refunded my money only after I pushed them. Be nicer if they accepted responsibility in the first place. One look at the picture and you can see I had not damaged the product, it was just of poor quality.
Purchasing from GearWorst is akin to taking a trip to the Casino...
They are what you would expect from a high volume, low quality company from China.
If anything goes wrong, you are out of luck.
The product below only took 3 months to fall apart.
I have been ordering from Gearbest since 2017 and I have more than satisfied and happy with the products and services I received from them, highly recommended, thank you Gearbest
Great store, fast delivery times and quality goods.
I was pleasantly surprised by the attitude towards the client.
Thank you!
Among the other stores online Gearbest is the best. It is the best because of the following things (fast shipping, all genuine products, excelent communication with customer service and more importanlty great prices and a lot of discounts)...
I'm using Gearbest services for a long time already and would definitely suggest it to everyone!
En Gearbest encuentras todo! Buena calidad por un precio justo! La atención al cliente es de lo mejor!
All perfect, the product was as described, they shipped really fast and arrived before the estimated date! This is my favorite online store, they always have good products and they all work well!
A very good camera. It's very good range... This camera has a clear picture and good sound. Also it has a built-in alarm. I will buy again
The First thing i'd like to shout out to in Gearbest is accepting Paypal, not all china online shopping sites do, and it's a blessing, but it's not the only good thing about it though, the customer service is amazing they are they are responsive, understanding, and satisfying every single order is well handled, the shipping is the fastest, items are exactly typical to what i order..
All were great with this store. I have ordered several times and all came and are OK. For sure I will shop again and I suggest it to anyone who wanna buy anything from them.
I have been ordering goods at the Gearbest store for quite some time. This is one of my favorite shops. A huge range of products, low prices. There are also exclusive products. Fast shipping. If any problems arise, the support service always solves them. Excellent shop. Recommend.
Well, my criticism to gearbest is regarding the product shipping packaging, very simple and frago, without any protection to the products / goods, could be better packed the orders. Other than that I have nothing to complain about.
Im using gearbest since 1 year. One of the best webshop, i dont have any problems since im registered. I bought several items, i got it fast with very fair price. The support was fast and helpful every time.
The product was fine, im using it since i got it without any problems.
There are a lot of stuff, and many are cheap but with a good quality for that price.
Costumer service is is very good.
No 5 stars because compared to other similar websites, they don't have as many products.
Very good site to buying telephones, tablets, scotter or something else. Shipping in 14 days, and very good customer service.
From the business
Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members