Gearbest
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Gearbest Reviews Summary
The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
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Excellent shop! I've been buying it for several years. Only original goods! I'm happy with everything!
Lots of order for me on gearbest. Good products, good experience. Good warehouse in europe with quick delivery.
Le pellicole e cover per i cellulari costano poco e il tempo di arrivo è mediamente sui 20 giorni, non sarà pochissimo ma ci mette sicuramente meno di altri siti cinesi.
Mentre i dispositivi elettronici con un valore più alto, tipo cellulari o computer, ci mettono mediamente 10 giorni.
Nel caso il prodotto non arrivi vieni rimborsato.
Otimos produtos e otimo site, eu nunca tive nenhum problema, compro lá ha muito tempo e todas as encomendas foram entregues sem nenhum problema
I bought a great case for Xiaomi Mi 8 Lite in the gearbest store.
The case looks beautiful, protects the camera and screen well. I have been using it for several months, I'm happy with everything and it looks like new.
I have been shopping on Gearbest often and never had any problem regarding an order, and if there is a problem related to a product which can happen some times Gearbest has an excellent customer service to solve the issue. I found them excellent when it comes to responding and solving any problem, that's since then I always shop on Gearbest with confidence.
All in One great service and products.
I place an order on 19.08.2019. Gearbest took the money. Until now I did not receive my order and seems i will no longer get it.
Instead I contact these guys twice till now: at first they told me the product is no longer in stock, but going to be shipped in a week. After a week, they come up with a better excuse - the product is no longer being produced, so you need to pick another one and pay for the difference!
Now, that i look for ways to file a complain I realize that this is the way they operate! GEARBEST is a SCAM, be aware!
I can only imagine how many people are in the same situation as i am, but obviously Gearbest is still operating!
Excellent, Excellent, Excellent, Excellent, Excellent, Excellent, Excellent, Excellent, Excellent, Excellent, Excellent,
Gearbest is one of the best online shopping out there. I am very satisfied overall with the website. The website ticks all the requirement for me, whether it is shipping facilities, mode of payment and secure payment, best price, range of products and best discounts.
I also prefer their customer service compared to other shopping websites. I also like their flash sales and Points system where you can accumulate points with purchases, daily sign in, and reviews. The points can be used to get up to 30% discount!
My latest purchase was an aromatherapy humidifier (Order no. **************034) and I received my product in about 4 weeks and as described. I paid via Paypal and could use my accumulated points for discount. The product work as intended and I am very happy with the purchase.
I purchased recently a tempered screen protector for my Huawei smartphone (order #**************848), since they were impossible to find in my home country. After placing the order, Gearbest support (inventory control) told me that the item was not available -- whether this was automated or not I'm not certain -- and assured me that their supplier will send new stock within 2 weeks. I was pleasantly surprised when my item was shipped, the exact same day they told me it was back in stock. They love giving the customer a unique shopping experience; these people are pros.
Also, their selection of Chinese phone brands are 100% authentic, and not counterfeits; surely these guys can't be beat.
Uno dei migliori siti sui quali acquistare prodotti di ogni genere, elettronica ecc. La spedizione per l'Italia è velocissima, lo uso da molti anni e non me ne pento mai! Consigliato +++++
The shipping is really the fastest, the support are very nice and helpfull, never had an issue regarding the items
Excellent and documented service
Servicio excelente y documentado
Service excellent et documenté
Llevo comprando desde hace varios años y he encontrado artículos útiles que no visto en otras tiendas físicas ni online, y de momento todo bien
Normalmente pago un poco más por el envío con tracking y el seguro de envío (dependiendo de lo que sea), lo que es recomendable hacer para cualquier otra tienda online.
Não tenho o que reclamar da Gearbest. Acredito que vender, toda empresa vende, pois isso é fácil, mas o que gostei na Gearbest, foi que quando eu tive um problema, eles solucionaram para mim, e isso é o diferencial de uma loja.
I buy from Gearbest from 3-4 years already and I bought many product. I receive the order every time with the product in good shape undamaged. I'm very satisfied with this web site and I trust it. Support is awesome too. In maximum 24-48 H the problem is solved. I strongly recommend!
I like sopping at Gearbest.
Shipping ist fast (since is comes trom asia) but it always arrives and it comes well packaged.
I recommend it.
Excellent products and good price. I really recommend.
The after sales is amazing, and no matter what happens, they will help you to solve any trouble
Gearbest is one of the most amazing stores I've ever seen, so many promotions and such efficient support, I have nothing to complain about the store.
From the business
Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members