Gearbest
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Gearbest Reviews Summary
The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
This summary is generated by AI, based on text from customer reviews
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I have been investing with them since 2016 before their online franchise, they are legit, and their projects is legal and I know a lot of client that are satisfied with their services
I have buy a lot of things from gearbest best and all it was in perfect condition with good shipping care. Also the help center of gearbest is there for any inquiries! Recommend it!
I'm a happy averse customer of Gearbest. I recommend all shopping, great offer goods super prices. Super
19090300956408009133 I'm a happy averse customer of Gearbest. I recommend all shopping, great offer goods super prices
I find the site called Gearbest.com
Really there is a high Product quality and a fast shipping methods
With a great support that reply quickly
I had i very good shopping experience with gearbest website, good products and prices, sipping methods, and a good support team
I had i very good experience with gearbest shopping website, i like their products and their prices, also they have a great support team
La meilleure. Site de shopping.sur internet
J'achèterai tout les accessoires téléphones et de la maison merci beaucoup
For me, as long as I am able to wait 2 weeks ish for delivery gearbest is my go to place. I've had issues but all of which have been solved rather quickly. I feel safer buying there then at a local shop. Best of all is that there is always other customers reviews and usually with pictures as well. I'm always confident what to expect In my mailbox. I first began using Gearbest just for vaping stuff couple years ago. Now I don't see why we have a shopping mall... :)
Good website, fast shipping time and fast/cheap delivry via DHL, good prices for xiaomi products and other chinese brands
Ich bestelle seit 2017 bei Gearbest, unter anderem 3 Xiaomi Smartphones und 1 Tablet. Alle Bestellungen sind mehr oder weniger schnell angekommen. Auf Grund meiner positiven Erfahrungen, werde ich weiterhin Ware bei GB ordern.
I HAVE BOUGHT A PHONE REDMI 7A FROM GEARBEST
FAST DELIVERY JUST IN 4 DAYS WITH DHL EXPRESS AND LESS FEES 6 EURO
PROFESSIONAL SUPPORT
HERE THE VIDEO OF UNBOXING: PLEASE SEE IT
https://www.youtube.com/watch?v=GwjejDlJGrE&feature=youtu.be
I have been shopping at Gearbest for about 3 years. Always good prices and fast delivery. Also, the store has good service in both pre-sale and after-sale consultations. Support is available in both English and Russian. It is very convenient. I can say that Gearbest is one of the best online trading stores.
Bought bunch of items from GB and all came and within 15 20 days. Ive been purchasing last few years and I never had any issue whatsoever.
I am extremely satisfied with the Gearbest customer service. The web site has an excellent interface and it is a lot easy to navigate. The description in the product page has all the information that the consumer need to know and the shipping time is EXCELLENT (I used to buy at others international sites and I have never received a product as fast as at Gearbest. The product arrived extremely well package and in excellent conditions.
I am EXTREMELY satisfied with my new KZ ZS10 Pro. The sound quality is excellent; Hands down, it is the best Hi-Fi in-ear at this price range
Filippo Borgia.
Di sicuro il negozio online più sicuro ed efficiente con prodotti di qualità al giusto prezzo! Sono anni che acquisto da loro. Molto soddisfatto!
Ordine: **************347 del 26/06/2019
Gearbest is a very good store with a lot of products and very good prices. Customer service is good. The products are packaged well and shipping times have been good. Overall, I've never had any problems.
Highly recommended!
Packages arrived as expected, with no problems. Best prices we could find for the stuff we wanted. Great storefront that made it easy to find what we were looking for.
Great value, very fast shipping, it took 11 days to Greece! Highly recommended. Item as described! Fits perfectly my tablet.
My daughter loved it!
From the business
Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members