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Gamivo

1.7

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Gamivo Reviews Summary

Gamivo has a rating of 1.7 stars from 429 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Gamivo most frequently mention customer service, smart subscription and credit card. Gamivo ranks 794th among Gaming sites.

service
141
value
134
shipping
110
returns
125
quality
125
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GB
1 review
0 helpful votes
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Easy and fast
June 1, 2020

It was easy and fast (my first time buying from the site).

Date of experience: June 1, 2020
Germany
1 review
0 helpful votes
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It was really fast
June 1, 2020

It was really fast with the purchase and the order and when i become it per E-Mail

Date of experience: June 1, 2020
Italy
1 review
0 helpful votes
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Perfect dispatch
June 1, 2020

Prompt and rapid reply; the game itself was easily downloadable.

Date of experience: June 1, 2020
Germany
1 review
0 helpful votes
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Spiel keine nicht erhalten
July 1, 2020

Es ist eine Frechheit 15 einzukassieren und den key nicht zu versenden! Meldet man sich beim Support bekommt man mitgeteilt das diese versendet wird aber nichts passiert! Diese 15 hätte ich auch aus dem Fenster werfen können und der nächste der sie findet hätte sich gefreut. Ich möchte, nein ich will das Geld zurück erstattet haben!

Gamivo attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 1, 2020
GB
1 review
11 helpful votes
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Online steam keys
June 1, 2020

Great company to deal with key is delivered within 5 minutes of paying and works without any issues. Easy to get in contact if you need (even tho I didn't have too) prices are best on the internet.

Will use again :)

Date of experience: June 1, 2020
GB
1 review
1 helpful vote
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Excellent service from start to finish download code received within a couple of minutes after making payment. Would highly recommend

Date of experience: June 1, 2020
Italy
1 review
1 helpful vote
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Product doesn't work
July 1, 2020

The product does not work and the assistance was unable to solve the problem, nor to refund the purchase.
I would have been a sure customer in the future, but after this experience I will never buy anything from you again.

Date of experience: June 1, 2020
Germany
1 review
1 helpful vote
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Never Again
July 1, 2020

Got no key.
Paypal has managed it, now i got my money back.

Gamivo attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 1, 2020
Spain
1 review
0 helpful votes
Follow Cesar U.
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I bought a game, and a got the key after a few minutes

Date of experience: June 1, 2020
Tennessee
1 review
2 helpful votes
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Shady practice
June 20, 2020

I bought 2 keys from them and the first time I got tricked into the smart sub. The 2nd key I made sure the smart sub was unticked and after checkout it was on. They took forever to answer my emails and then said they can't refund it since it has perks for the month and sounding like a bot repeating the same thing each back and forth that's took forever.

Gamivo attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 21, 2020
Delaware
1 review
2 helpful votes
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I bought two games from Gamivo, and they turned out to be pretty good at a very decent price. Later, however, I was billed for a Gamivo "subscription" to which I had not given my consent. I opened a support ticket with them, and they answered by trying to persuade me that their "subscription" service was awesome. Never got a refund.

Gamivo attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 20, 2020
Portugal
1 review
1 helpful vote
Follow G G.
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As other people have stated had issues with support. They almost wanted to know my underwear size to verifiy the payment. Which is fair enough but it was easier for me to pay a few cents more and use a company that I had already purchased from so the receipt was instant.

I then asked for a refund and then they were up for me not sending so much information. Which then makes me think isn't that interesting you can get your delivery with less security questions if you ask for a refund. Wow how safe is that!

Anyway they then agreed to a refund but said it would be put on a list and take days to refund. Absolute joke I am sure it's a button they press and it should be instant. Anyway will never purchase from these guys again. There are much better alternatives.

*Update: Weeks later still no refund paypal have now taking the claim. Also sitejabber are actively helping them stop bad reviews by requesting much more information (which many people wont be bothered to submit) so the reviews are much worse than they seem...*

Date of experience: May 18, 2020
GB
1 review
0 helpful votes
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Thieves
June 15, 2020

Took a subscription fee without my consent. Thieves.

Gamivo attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 16, 2020
Israel
1 review
6 helpful votes
Follow Shmuel E.
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I recently purchased a game needless to say that the process was tedious but that wasn't the point.
When you checkout your product they automatically subscribe you to their website and you have to pay per month.
I didn't even notice because they show it on a very small pop up untill today when I saw on my bill that they have been charging me for the past two months.
After explaining this to customer service they reply that it cannot be refunded.
I don't care about the money they took I got plenty, it's the disgusting experience this website provides and trickery.
I'm definitely suggesting any other web site than this.
This is a huge fraud.

Gamivo attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 15, 2020
Indiana
1 review
14 helpful votes
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So far i have not gotten a working key from them. Their support team needed a bunch of screen shots and a more detailed description of "the key was already used". So they are selling bunk keys. I have to wait on the "retailer"(isnt gamivo the retailer) to respond after sending all the screenshots. A LOT of work for a 3 dollar game, i assume they figure noone will go through the hassle over 3 bucks and its just money in the bank for them. Duplicate keys for sale is illegal. I just want MK9 like i payed for. Will update and change this if i do indeed get my copy of MK9 like i payed for.

Gamivo attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 13, 2020
Romania
1 review
0 helpful votes
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My first transaction
May 12, 2020

Everything was fine, i got the code and activated within seconds. All ok!

Date of experience: May 12, 2020
Ohio
1 review
0 helpful votes
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Great deal
May 12, 2020

Quick and easy. Was downloading within a minute of purchase

Date of experience: May 12, 2020
Slovakia
1 review
0 helpful votes
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10/10
May 10, 2020

Will buy again, fast and serious. Love your website

Date of experience: May 9, 2020
Italy
1 review
1 helpful vote
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Perfect!
May 8, 2020

I had what I paid for - working greatly, the price was great, no extra waiting.

Date of experience: May 7, 2020
Connecticut
1 review
13 helpful votes
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This site is a scam
June 12, 2020

Advertised a PC cd key for modern warfare and received and Xbox key. I asked for a refund and it took them a week to agree to give me one once it was sold. One week more later and I was told that it was sold and they want to give me store credit. Wtf? I said no thank you, please send me this back in the original form of payment. Guess what? No reply for a week so now I'm contacting my bank and paypal because these guys just made double the money on one game and they're a freaking scam.

Gamivo attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 7, 2020

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